# Narvar vs Parcel Perform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Narvar excels in providing detailed shipment data, with users highlighting the powerful drilldowns that allow for in-depth analysis and effective customer service tracking. This feature is particularly beneficial for businesses looking to enhance their operational efficiency.
- **Users say** that Parcel Perform stands out for its user-friendly interface, making it easy to track shipments across various carriers. Reviewers appreciate the quick access to tracking updates, which can be pulled in just minutes, streamlining the logistics process.
- **According to verified reviews** , Narvar's implementation process is praised for being straightforward and efficient. New users have found the initial setup to be intuitive, allowing them to get started quickly without extensive training.
- **Reviewers mention** that while Narvar has a higher overall satisfaction score, Parcel Perform shines in customer support, with users noting that the support team is responsive and willing to adapt to specific needs, which can be crucial for businesses requiring tailored solutions.
- **G2 reviewers highlight** that Narvar's return management capabilities are particularly strong, with a high satisfaction rating. Users appreciate the ease of managing return labels and processes, which can significantly enhance the customer experience during returns.
- **Users report** that while Narvar has a robust feature set, some find it slightly less intuitive compared to Parcel Perform, which boasts higher scores in ease of use and administration. This difference can impact daily operations, especially for teams that prioritize simplicity in their tools.




| | Narvar | Parcel Perform | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 186 | 41 | 
| **Largest Market Segment** | Mid-Market (45.7% of reviews) | Mid-Market (51.2% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Narvar

Pros:
- Customer Experience (58 reviews)
- Ease of Use (58 reviews)

Cons:
- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)

### Parcel Perform

Pros:
- Ease of Use (9 reviews)
- Tracking (8 reviews)

Cons:
- Poor Reporting (3 reviews)
- Inadequate Reporting (2 reviews)

---
## Ratings Comparison
| Rating | Narvar | Parcel Perform | 
|---|---|---|
  | **Meets Requirements** | 8.6 (147 reviews) | 8.8 (40 reviews) | 
  | **Ease of Use** | 8.3 (147 reviews) | 9.2 (40 reviews) | 
  | **Ease of Setup** | 7.7 (119 reviews) | 8.8 (33 reviews) | 
  | **Ease of Admin** | 8.0 (74 reviews) | 9.2 (21 reviews) | 
  | **Quality of Support** | 8.4 (141 reviews) | 9.5 (39 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (75 reviews) | 9.5 (23 reviews) | 
  | **Product Direction (% positive)** | 8.3 (134 reviews) | 8.6 (41 reviews) | 

---
## Pricing

### Narvar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Parcel Perform

#### Entry-Level Pricing

Plan: Book a demo

Price: Free Trial

Description: Get started for free with Parcel Perform today. 

Key Features:
- Receive a thorough consultation from our experts to discuss your specific business needs and challenges
- Get a personalized demo of our platform, customized to match your business requirements

[Browse all 2 editions](https://www.g2.com/products/parcel-perform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | N/A | N/A |

#### Additional Functionality

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | 9.0/10 | 15 |

#### Management - Multicarrier Parcel Management Solutions

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | 9.6 (14 reviews) | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | 7.8 (10 reviews) | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | 8.9 (14 reviews) | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | 8.8 (12 reviews) | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | 8.5 (11 reviews) | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | 9.4 (13 reviews) | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 7.8/10 | 62 |
| **Parcel Perform** | N/A | N/A |

#### Labels

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Label Printing** | 6.8 (41 reviews) | Not enough data | 
| **Return labels** | 7.4 (44 reviews) | 8.3 (5 reviews) | 
| **Bar codes** | 6.8 (39 reviews) | Feature Not Available | 
| **Shipping Labels** | Not enough data | Not enough data | 

#### Order management

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Shipment Tracking** | 8.7 (61 reviews) | 7.6 (7 reviews) | 
| **Third-Party Integrations** | 8.1 (44 reviews) | Not enough data | 
| **Manage orders** | Feature Not Available | 8.0 (5 reviews) | 
| **Order Status** | 8.6 (51 reviews) | 10.0 (5 reviews) | 
| **Shipping Services Integration** | Not enough data | Not enough data | 
| **Package Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 

#### Carrier and rate management

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Quick rate comparison** | Feature Not Available | Not enough data | 
| **Vendor availability** | 8.0 (41 reviews) | Not enough data | 
| **Flat rate services** | Feature Not Available | Not enough data | 
| **Auditing & Claim Filing Services** | Not enough data | Not enough data | 

#### Reports

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Shipment reports** | 7.7 (44 reviews) | Not enough data | 
| **Unshipped products** | 7.1 (37 reviews) | Feature Not Available | 

#### Additional Functionality

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Shipping Optimization** | Not enough data | Not enough data | 
| **Cost Recovery** | Not enough data | Not enough data | 
| **Refund Opportunity Identification** | Not enough data | Not enough data | 
| **Third Party Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automated Claim Filing** | Not enough data | Not enough data | 
| **Package Analytics** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Exceptions Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Carrier Invoice Auditing** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Container Shipping** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Ground Shipping** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Import/Export Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Bills of Lading** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **EDI** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Parcel Shipping** | Not enough data | Not enough data | 
| **Air Shipping** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Shipment Price Calculation** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Freight Shipping** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Ocean Shipping** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 8.0/10 | 88 |
| **Parcel Perform** | N/A | N/A |

#### Integrations

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **E-Commerce** | 8.9 (71 reviews) | Not enough data | 
| **WMS** | 7.7 (49 reviews) | Not enough data | 
| **Accounting Integration** | 7.6 (51 reviews) | Not enough data | 
| **OMS** | 7.8 (51 reviews) | Not enough data | 

#### Tracking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Shipping** | 9.1 (73 reviews) | Not enough data | 
| **Inventory** | 7.8 (53 reviews) | Feature Not Available | 
| **Freight Shipping** | Not enough data | Not enough data | 
| **Air Shipping** | Not enough data | Not enough data | 
| **Ground Shipping** | Not enough data | Not enough data | 

#### Transactions

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Exchange** | 7.5 (51 reviews) | Not enough data | 
| **Approvals** | Feature Not Available | Not enough data | 
| **Refund** | 7.9 (56 reviews) | Feature Not Available | 
| **Credit** | 7.3 (49 reviews) | Feature Not Available | 

#### Additional Functionality

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Driver Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 
| **Warrant Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Refund Management** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Traceability** | Not enough data | Not enough data | 
| **Barcoding/RFID** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Repair Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Field Reporting** | Not enough data | Not enough data | 
| **Label Printing** | Not enough data | Not enough data | 
| **Supply Chain Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Refund Opportunity Identification** | Not enough data | Not enough data | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 9.8/10 | 14 |
| **Parcel Perform** | N/A | N/A |

#### Shipping Insurance

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Claim Tracking** | Not enough data | Not enough data | 
| **Shipment Tracking Integrations** | 9.7 (6 reviews) | Not enough data | 
| **Cargo Tracking** | Feature Not Available | Not enough data | 
| **Reporting & Analytics** | Feature Not Available | Not enough data | 
| **B2C E-Commerce Tracking** | 9.9 (12 reviews) | Not enough data | 
| **Claim Filing** | Not enough data | Not enough data | 

### Logistics Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | 8.3/10 | 17 |

#### Logistics Intelligence Software

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Predictive Analytics** | Not enough data | 7.6 (12 reviews) | 
| **Freight Audit** | Not enough data | 8.2 (12 reviews) | 
| **Order & Container Tracking** | Not enough data | 9.5 (13 reviews) | 
| **Dashboards** | Not enough data | 8.2 (17 reviews) | 
| **Contract Optimization** | Not enough data | 7.6 (13 reviews) | 
| **Data Entry** | Not enough data | 9.0 (13 reviews) | 
| **Carrier Performance** | Not enough data | 8.9 (16 reviews) | 

### Answer Engine Optimization (AEO)

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | N/A | N/A |

#### AI Visibility & Tracking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **AI Mention Tracking** | Not enough data | Not enough data | 
| **AI Search Ranking Insights** | Not enough data | Not enough data | 

#### Sentiment & Brand Analysis

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **AI Sentiment Monitoring** | Not enough data | Not enough data | 
| **AI Hallucination Detection** | Not enough data | Not enough data | 

#### Competitive Benchmarking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Industry AI Sentiment Benchmarking** | Not enough data | Not enough data | 
| **Competitor AI Presence Comparison** | Not enough data | Not enough data | 

#### AI Content Optimization

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Semantic Optimization for AI Models** | Not enough data | Not enough data | 
| **AI-Driven Content Recommendations** | Not enough data | Not enough data | 

#### Reporting & Alerts

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Real-Time AI Mention Alerts** | Not enough data | Not enough data | 
| **AI Visibility Reporting** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 6.9/10 | 41 |
| **Parcel Perform** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Multi-step Planning** | 6.5 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (37 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (35 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Returns Management Software](https://www.g2.com/categories/returns-management), [Package Tracking Software](https://www.g2.com/categories/package-tracking), [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to Narvar (1):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance)

**Unique to Parcel Perform (4):** [Answer Engine Optimization (AEO) Tools](https://www.g2.com/categories/answer-engine-optimization-aeo), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Logistics Intelligence Software](https://www.g2.com/categories/logistics-intelligence), [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Narvar | Parcel Perform | 
|---|---|---|
| **Small-Business** | 27.2% | 19.5% | 
| **Mid-Market** | 45.7% | 51.2% | 
| **Enterprise** | 27.2% | 29.3% | 

### By Industry

#### Narvar

- **Retail:** 36.5%
- **Apparel & Fashion:** 27.6%
- **Consumer Goods:** 8.3%
- **Luxury Goods & Jewelry:** 2.6%
- **Pharmaceuticals:** 1.9%
- **Health, Wellness and Fitness:** 1.9%
- **Marketing and Advertising:** 1.9%
- **Accounting:** 1.3%
- **Consumer Electronics:** 1.3%
- **Consumer Services:** 1.3%
- **Other:** 15.4%

#### Parcel Perform

- **Retail:** 22.0%
- **Logistics and Supply Chain:** 19.5%
- **Food & Beverages:** 17.1%
- **Consumer Goods:** 7.3%
- **Apparel & Fashion:** 7.3%
- **Marketing and Advertising:** 4.9%
- **Health, Wellness and Fitness:** 4.9%
- **Computer Software:** 4.9%
- **Transportation/Trucking/Railroad:** 2.4%
- **Internet:** 2.4%
- **Other:** 7.3%

---
## Alternatives

### Alternatives to Narvar

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (277 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (587 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (328 reviews)
- [Loop Returns](https://www.g2.com/products/loop-returns/reviews) — 4.7/5 stars (63 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (265 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (217 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (183 reviews)
- [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews) — 4.7/5 stars (192 reviews)

### Alternatives to Parcel Perform

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (587 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4233 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4035 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2673 reviews)
- [Writesonic](https://www.g2.com/products/writesonic/reviews) — 4.7/5 stars (2133 reviews)
- [SE Ranking](https://www.g2.com/products/se-ranking/reviews) — 4.7/5 stars (1605 reviews)
- [Similarweb](https://www.g2.com/products/similarweb/reviews) — 4.4/5 stars (1212 reviews)
- [Profound](https://www.g2.com/products/profound/reviews) — 4.5/5 stars (1129 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)

---
## Top Discussions

### Narvar

- Title: [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) — 2 comments, 1 upvote
  > **Top comment:** "Yes, it is."
- Title: [Who is Narvar tracking?](https://www.g2.com/discussions/who-is-narvar-tracking) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion..."
- Title: [Who does Narvar ship with?](https://www.g2.com/discussions/who-does-narvar-ship-with) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase..."

### Parcel Perform

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/narvar-vs-parcel-perform)