# Narvar vs Parcel Perform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Narvar excels in providing detailed shipment data, with users highlighting the powerful drilldowns that allow for in-depth analysis and effective customer service tracking. This feature is particularly beneficial for businesses looking to enhance their operational efficiency.
- **Users say** that Parcel Perform stands out for its user-friendly interface, making it easy to track shipments across various carriers. Reviewers appreciate the quick access to tracking updates, which can be pulled in just minutes, streamlining the logistics process.
- **According to verified reviews** , Narvar's implementation process is praised for being straightforward and efficient. New users have found the initial setup to be intuitive, allowing them to get started quickly without extensive training.
- **Reviewers mention** that while Narvar has a higher overall satisfaction score, Parcel Perform shines in customer support, with users noting that the support team is responsive and willing to adapt to specific needs, which can be crucial for businesses requiring tailored solutions.
- **G2 reviewers highlight** that Narvar's return management capabilities are particularly strong, with a high satisfaction rating. Users appreciate the ease of managing return labels and processes, which can significantly enhance the customer experience during returns.
- **Users report** that while Narvar has a robust feature set, some find it slightly less intuitive compared to Parcel Perform, which boasts higher scores in ease of use and administration. This difference can impact daily operations, especially for teams that prioritize simplicity in their tools.



| | Narvar | Parcel Perform | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 171 | 39 | 
| **Largest Market Segment** | Mid-Market (45.9% of reviews) | Mid-Market (51.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Narvar

Pros:
- Customer Experience (58 reviews)
- Ease of Use (58 reviews)

Cons:
- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)

### Parcel Perform

Pros:
- Customer Support (11 reviews)
- Helpful (10 reviews)

Cons:
- Poor Reporting (3 reviews)
- Inadequate Reporting (2 reviews)

---
## Ratings Comparison
| Rating | Narvar | Parcel Perform | 
|---|---|---|
  | **Meets Requirements** | 8.5 (133 reviews) | 8.7 (38 reviews) | 
  | **Ease of Use** | 8.2 (133 reviews) | 9.2 (38 reviews) | 
  | **Ease of Setup** | 7.7 (107 reviews) | 8.8 (31 reviews) | 
  | **Ease of Admin** | 7.9 (65 reviews) | 9.2 (20 reviews) | 
  | **Quality of Support** | 8.3 (128 reviews) | 9.5 (37 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (66 reviews) | 9.5 (22 reviews) | 
  | **Product Direction (% positive)** | 8.1 (124 reviews) | 8.8 (39 reviews) | 

---
## Pricing

### Narvar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Parcel Perform

#### Entry-Level Pricing

Plan: Book a demo

Price: Free Trial

Description: Get started for free with Parcel Perform today. 

Key Features:
- Receive a thorough consultation from our experts to discuss your specific business needs and challenges
- Get a personalized demo of our platform, customized to match your business requirements

[Browse all 2 editions](https://www.g2.com/products/parcel-perform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | 9.0/10 | 14 |

#### Management - Multicarrier Parcel Management Solutions

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | 9.6 (14 reviews) | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | 7.8 (10 reviews) | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | 8.9 (14 reviews) | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | 8.8 (12 reviews) | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | 8.5 (11 reviews) | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | 9.3 (12 reviews) | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 7.7/10 | 58 |
| **Parcel Perform** | N/A | N/A |

#### Labels

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Label Printing** | 6.7 (40 reviews) | Not enough data | 
| **Return labels** | 7.3 (42 reviews) | 8.3 (5 reviews) | 
| **Bar codes** | 6.8 (39 reviews) | Feature Not Available | 

#### Order management

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Order tracking** | 8.6 (57 reviews) | 7.6 (7 reviews) | 
| **E-commerce integrations** | 8.1 (43 reviews) | Not enough data | 
| **Manage orders** | Feature Not Available | 8.0 (5 reviews) | 
| **Order Status** | 8.5 (48 reviews) | 10.0 (5 reviews) | 

#### Carrier and rate management

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Quick rate comparison** | Feature Not Available | Not enough data | 
| **Vendor availability** | 8.0 (40 reviews) | Not enough data | 
| **Flat rate services** | Feature Not Available | Not enough data | 

#### Reports

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Shipment reports** | 7.6 (42 reviews) | Not enough data | 
| **Unshipped products** | 7.1 (37 reviews) | Feature Not Available | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 7.9/10 | 80 |
| **Parcel Perform** | N/A | N/A |

#### Integrations

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **E-Commerce** | 8.8 (68 reviews) | Not enough data | 
| **WMS** | 7.6 (48 reviews) | Not enough data | 
| **Accounting** | 7.5 (50 reviews) | Not enough data | 
| **OMS** | 7.8 (50 reviews) | Not enough data | 

#### Tracking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Shipping** | 9.1 (69 reviews) | Not enough data | 
| **Inventory** | 7.8 (52 reviews) | Feature Not Available | 

#### Transactions

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Exchange** | 7.5 (51 reviews) | Not enough data | 
| **Approvals** | Feature Not Available | Not enough data | 
| **Refund** | 7.8 (55 reviews) | Feature Not Available | 
| **Credit** | 7.3 (49 reviews) | Feature Not Available | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 9.8/10 | 9 |
| **Parcel Perform** | N/A | N/A |

#### Shipping Insurance

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Claim Tracking** | Not enough data | Not enough data | 
| **Shipment Tracking Integrations** | 9.7 (5 reviews) | Not enough data | 
| **Cargo Tracking** | Feature Not Available | Not enough data | 
| **Reporting & Analytics** | Feature Not Available | Not enough data | 
| **B2C E-Commerce Tracking** | 9.8 (8 reviews) | Not enough data | 
| **Claim Filing** | Not enough data | Not enough data | 

### Logistics Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | 8.3/10 | 17 |

#### Logistics Intelligence Software

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Predictive Analytics** | Not enough data | 7.6 (12 reviews) | 
| **Freight Audit** | Not enough data | 8.2 (12 reviews) | 
| **Order & Container Tracking** | Not enough data | 9.5 (13 reviews) | 
| **Dashboards** | Not enough data | 8.2 (17 reviews) | 
| **Contract Optimization** | Not enough data | 7.6 (13 reviews) | 
| **Data Entry** | Not enough data | 9.0 (13 reviews) | 
| **Carrier Performance** | Not enough data | 8.9 (16 reviews) | 

### Answer Engine Optimization (AEO)

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | N/A | N/A |

#### AI Visibility & Tracking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **AI Mention Tracking** | Not enough data | Not enough data | 
| **AI Search Ranking Insights** | Not enough data | Not enough data | 

#### Sentiment & Brand Analysis

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **AI Sentiment Monitoring** | Not enough data | Not enough data | 
| **AI Hallucination Detection** | Not enough data | Not enough data | 

#### Competitive Benchmarking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Industry AI Sentiment Benchmarking** | Not enough data | Not enough data | 
| **Competitor AI Presence Comparison** | Not enough data | Not enough data | 

#### AI Content Optimization

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Semantic Optimization for AI Models** | Not enough data | Not enough data | 
| **AI-Driven Content Recommendations** | Not enough data | Not enough data | 

#### Reporting & Alerts

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Real-Time AI Mention Alerts** | Not enough data | Not enough data | 
| **AI Visibility Reporting** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 6.8/10 | 39 |
| **Parcel Perform** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Multi-step Planning** | 6.3 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (36 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (34 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **Parcel Perform** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Narvar | Parcel Perform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Returns Management Software](https://www.g2.com/categories/returns-management), [Package Tracking Software](https://www.g2.com/categories/package-tracking), [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to Narvar (1):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance)

**Unique to Parcel Perform (4):** [Answer Engine Optimization (AEO) Tools](https://www.g2.com/categories/answer-engine-optimization-aeo), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Logistics Intelligence Software](https://www.g2.com/categories/logistics-intelligence), [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Narvar | Parcel Perform | 
|---|---|---|
| **Small-Business** | 27.4% | 17.9% | 
| **Mid-Market** | 45.9% | 51.3% | 
| **Enterprise** | 26.7% | 30.8% | 

### By Industry

#### Narvar

- **Retail:** 33.1%
- **Apparel & Fashion:** 28.9%
- **Consumer Goods:** 9.2%
- **Luxury Goods & Jewelry:** 2.8%
- **Pharmaceuticals:** 2.1%
- **Health, Wellness and Fitness:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.4%
- **Consumer Electronics:** 1.4%
- **Consumer Services:** 1.4%
- **Other:** 15.5%

#### Parcel Perform

- **Retail:** 23.1%
- **Logistics and Supply Chain:** 17.9%
- **Food & Beverages:** 17.9%
- **Consumer Goods:** 7.7%
- **Apparel & Fashion:** 7.7%
- **Marketing and Advertising:** 5.1%
- **Health, Wellness and Fitness:** 5.1%
- **Computer Software:** 5.1%
- **Transportation/Trucking/Railroad:** 2.6%
- **Internet:** 2.6%
- **Other:** 5.1%

---
## Alternatives

### Alternatives to Narvar

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (264 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Loop Returns](https://www.g2.com/products/loop-returns/reviews) — 4.7/5 stars (63 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.8/5 stars (261 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (187 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (176 reviews)

### Alternatives to Parcel Perform

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4064 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3826 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2652 reviews)
- [Writesonic](https://www.g2.com/products/writesonic/reviews) — 4.7/5 stars (2113 reviews)
- [SE Ranking](https://www.g2.com/products/se-ranking/reviews) — 4.8/5 stars (1559 reviews)
- [Similarweb](https://www.g2.com/products/similarweb/reviews) — 4.4/5 stars (1167 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Profound](https://www.g2.com/products/profound/reviews) — 4.5/5 stars (957 reviews)

---
## Top Discussions

### Narvar

- Title: [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) — 2 comments, 1 upvote
  > **Top comment:** "Yes, it is."
- Title: [Who is Narvar tracking?](https://www.g2.com/discussions/who-is-narvar-tracking) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion..."
- Title: [Who does Narvar ship with?](https://www.g2.com/discussions/who-does-narvar-ship-with) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase..."

### Parcel Perform

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/narvar-vs-parcel-perform)