Compare Narvar and Parcel Perform 
At a Glance
Market Segments
Mid-Market (45.5% of reviews)
Mid-Market (51.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Narvar
Star Rating
(159)4.2 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarParcel Perform
Star Rating
(39)4.7 out of 5
Market Segments
Mid-Market (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Narvar excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Parcel Perform. Users appreciate Narvar's out-of-the-box solutions that enhance customer experience, with one reviewer noting the ease of adding custom assets to align with their brand.
- Users say that Narvar's user-friendly interface makes it easy to implement basic updates, which has led to a substantial increase in revenue from transactional communications. In contrast, while Parcel Perform is also noted for its ease of use, it doesn't match the same level of satisfaction reported by Narvar users.
- Reviewers mention that Narvar has significantly reduced order and tracking inquiries by 86%, showcasing its effectiveness in providing customers with the information they need. Parcel Perform, while praised for its ability to quickly pull tracking updates from various carriers, does not highlight similar metrics in reducing customer inquiries.
- According to verified reviews, Narvar's implementation process is straightforward, with users highlighting the intuitive onboarding experience. Parcel Perform also receives positive feedback for its quick setup, but Narvar's higher volume of recent reviews suggests a more consistent user experience.
- Users appreciate the quality of support from Parcel Perform, which is rated highly for responsiveness and willingness to assist with tracking improvements. However, Narvar also receives commendations for its support, indicating that both platforms are committed to helping their users succeed.
- G2 reviewers note that while both Narvar and Parcel Perform serve the mid-market segment well, Narvar's broader range of features and higher satisfaction ratings make it a more compelling choice for businesses looking for comprehensive shipping and returns management solutions.
Pricing
Entry-Level Pricing
Narvar
No pricing availableParcel Perform
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Narvar
No trial information availableParcel Perform
Free Trial is available
Ratings
Meets Requirements
8.5
124
8.7
38
Ease of Use
8.1
124
9.2
38
Ease of Setup
7.7
101
8.8
31
Ease of Admin
7.9
65
9.2
20
Quality of Support
8.3
119
9.5
37
Has the product been a good partner in doing business?
8.5
66
9.5
22
Product Direction (% positive)
8.1
119
8.8
39
Features by Category
Management - Multicarrier Parcel Management Solutions
Not enough data
9.6
14
Not enough data
7.8
10
Not enough data
8.9
14
Not enough data
8.8
12
Not enough data
8.5
11
Not enough data
9.3
12
Labels
6.7
40
Not enough data
7.3
42
8.3
5
6.8
39
Feature Not Available
Order management
8.6
56
7.6
7
8.1
43
Not enough data
Feature Not Available
8.0
5
8.5
48
10.0
5
Carrier and rate management
Feature Not Available
Not enough data
8.0
40
Not enough data
Feature Not Available
Not enough data
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reports
7.6
42
Not enough data
Feature Not Available
Feature Not Available
7.1
37
Feature Not Available
Integrations
8.8
68
Not enough data
7.6
48
Not enough data
7.5
50
Not enough data
7.8
50
Not enough data
Tracking
9.1
69
Not enough data
7.8
52
Feature Not Available
Transactions
7.5
51
Not enough data
Feature Not Available
Not enough data
7.8
55
Feature Not Available
7.3
49
Feature Not Available
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics Intelligence Software
Not enough data
7.6
12
Not enough data
8.2
12
Not enough data
9.5
13
Not enough data
8.2
17
Not enough data
7.6
13
Not enough data
9.0
13
Not enough data
8.9
16
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
6.3
30
Not enough data
7.4
35
Not enough data
6.6
33
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Narvar and Parcel Perform are categorized as Returns Management, Package Tracking, and Shipping
Unique Categories
Narvar is categorized as Shipping Insurance
Parcel Perform is categorized as Answer Engine Optimization (AEO), Multicarrier Parcel Management Solutions, Logistics Intelligence, and SAP Store
Reviews
Reviewers' Company Size
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Parcel Perform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
32.3%
Apparel & Fashion
30.1%
Consumer Goods
8.3%
Luxury Goods & Jewelry
3.0%
Health, Wellness and Fitness
2.3%
Other
24.1%
Retail
23.1%
Logistics and Supply Chain
17.9%
Food & Beverages
17.9%
Consumer Goods
7.7%
Apparel & Fashion
7.7%
Other
25.6%
Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
Parcel Perform has no discussions with answers
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