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# Loop Returns vs Narvar Comparison - What are their main differences?

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Loop ReturnsNarvar[+ Add Product](#)

Reviews

**Loop Returns** [

4.7/5(63)

](https://www.g2.com/products/loop-returns/reviews#reviews)

**Narvar** [

4.2/5(198)

](https://www.g2.com/products/narvar/reviews#reviews)

Pricing

**Loop Returns**
 **Free** · CHECKOUT+

**Narvar**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Loop Returns**
1 monthFaster

Based on 21 responses

**Narvar**
3 months

Based on 15 responses

Return on Investment

**Loop Returns**
14 months

Based on 17 responses

**Narvar**
8 months6 months sooner

Based on 14 responses

Perceived Cost

**Loop Returns**
$$$$$

**Narvar**
$$$$$

Average Discount

**Loop Returns**
9%

**Narvar**
10%1% more

 ![Loop Returns](https://images.g2crowd.com/uploads/product/hd_favicon/c5cd60bfb19b6a03d5b023af0ccaa8f0/loop-returns.svg "Loop Returns")

 ![Narvar](https://images.g2crowd.com/uploads/product/hd_favicon/7daf0df055301650f8bd3d8e314baf47/narvar.svg "Narvar")

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Pros & Cons

**Loop Returns**
Not enough data

**Narvar**
[
Customer Experience (58)
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854599&qs=pros-and-cons#reviews)[
Ease of Use (58)
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1855221&qs=pros-and-cons#reviews)[
Limited Customization (23)
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1855348&qs=pros-and-cons#reviews)[
Limited Functionality (22)
](https://www.g2.com/products/narvar/reviews?filters%5Bsentiment_snippet%5D=1854697&qs=pros-and-cons#reviews)

Integrations

**Loop Returns**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dfd5d84236aa7b9096a4d64e35446635/domaine.png "Product Avatar Image")

Domaine

](https://www.g2.com/products/domaine/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image")

Gorgias

](https://www.g2.com/products/gorgias/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image")

Klaviyo

](https://www.g2.com/products/klaviyo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5588e7824dcafd589d2003cae761fe52/ryder-system.jpg "Product Avatar Image")

Ryder System

](https://www.g2.com/products/ryder-system/reviews)[
View all
](https://www.g2.com/products/loop-returns/integrations)

**Narvar**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4234a425940e4778aeaa2b617341b16f/airship.png "Product Avatar Image")

Airship

](https://www.g2.com/products/airship/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc38d13d86ec989766c2af9c35cb27f8/dynamic-yield.png "Product Avatar Image")

Dynamic Yield

](https://www.g2.com/products/dynamic-yield/reviews)[
View all
](https://www.g2.com/products/narvar/integrations)

Screenshots

**Loop Returns**
 ![Loop Returns screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1362717/CLj2t4v7ppMDEAE_.png)

**Narvar**
 ![Narvar screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1544654/Narvar-Media-9.png)

Ratings

Meets Requirements

**Loop Returns**

9.1

9.147

**Narvar**

8.5

8.5154

Ease of Use

**Loop Returns**

9.4

9.447

**Narvar**

8.3

8.3154

Ease of Setup

**Loop Returns**

8.9

8.936

**Narvar**

7.7

7.7126

Ease of Admin

**Loop Returns**

9.5

9.534

**Narvar**

8.0

8.079

Quality of Support

**Loop Returns**

9.4

9.445

**Narvar**

8.3

8.3148

Has the product been a good partner in doing business?

**Loop Returns**

9.3

9.334

**Narvar**

8.5

8.580

Product Direction (% positive)

**Loop Returns**

10.0

10.043

**Narvar**

8.2

8.2141

Features

Returns Management[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

8.8

37

8.0

93

Integrations

E-Commerce

9.3(won by 0.4)

34

8.9

72

WMS

8.2(won by 0.5)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

49

Accounting Integration

7.7(won by 0.1)

18

7.6

51

OMS

8.8(won by 1.0)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

51

Tracking

Shipping

8.9

31

9.1(won by 0.2)

74

Inventory

9.0(won by 1.2)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

54

Freight Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Transactions

Exchange

9.3(won by 1.7)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

53

Refund

9.0(won by 1.1)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

57

Credit

9.1(won by 1.8)

31

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

49

Approvals

9.0(won by default)

24

Feature Not Available

Additional Functionality

Driver Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Warrant Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Refund Management

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Traceability

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customer Portal

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Repair Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Field Reporting

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Shipping[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

Not enough data

7.8

64

Labels

Label Printing

Not enough data

6.8(won by default)

41

Return labels

Not enough data

7.4(won by default)

44

Bar codes

Not enough data

6.8(won by default)

39

Shipping Labels

Not enough data

Not enough data

Order management

Shipment Tracking

Not enough data

8.7(won by default)

63

Third-Party Integrations

Not enough data

8.1(won by default)

45

Order Status

Not enough data

8.6(won by default)

53

Manage orders

Not enough data

Feature Not Available

Shipping Services Integration

Not enough data

Not enough data

Package Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Carrier and rate management

Vendor availability

Not enough data

8.0(won by default)

41

Quick rate comparison

Not enough data

Feature Not Available

Flat rate services

Not enough data

Feature Not Available

Auditing & Claim Filing Services

Not enough data

Not enough data

Inventory management

Low stock alerts

Not enough data

Feature Not Available

Automated inventory orders

Not enough data

Feature Not Available

Assign suppliers

Not enough data

Feature Not Available

Reports

Shipment reports

Not enough data

7.7(won by default)

44

Unshipped products

Not enough data

7.1(won by default)

37

Inventory reports

Not enough data

Feature Not Available

Additional Functionality

AI Copilot

Not enough data

Not enough data

Shipping Optimization

Not enough data

Not enough data

Cost Recovery

Not enough data

Not enough data

Refund Opportunity Identification

Not enough data

Not enough data

Third Party Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automated Claim Filing

Not enough data

Not enough data

Package Analytics

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Carrier Invoice Auditing

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Container Shipping

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Ground Shipping

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Import/Export Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Bills of Lading

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Parcel Shipping

Not enough data

Not enough data

Air Shipping

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Shipment Price Calculation

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

API

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Freight Shipping

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Ocean Shipping

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Shipping Insurance[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

9.8

14

Shipping Insurance

Shipment Tracking Integrations

Not enough data

9.7(won by default)

6

B2C E-Commerce Tracking

Not enough data

9.9(won by default)

12

Claim Tracking

Not enough data

Not enough data

Cargo Tracking

Not enough data

Feature Not Available

Reporting & Analytics

Not enough data

Feature Not Available

Claim Filing

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Loop Returns](https://images.g2crowd.com/uploads/product/hd_favicon/c5cd60bfb19b6a03d5b023af0ccaa8f0/loop-returns.svg "Loop Returns")](https://www.g2.com/products/loop-returns/reviews)

Loop Returns

Small-Business(50 or fewer emp.)

67.2%

Mid-Market(51-1000 emp.)

31.1%

Enterprise(\> 1000 emp.)

1.6%

[![Narvar](https://images.g2crowd.com/uploads/product/hd_favicon/7daf0df055301650f8bd3d8e314baf47/narvar.svg "Narvar")](https://www.g2.com/products/narvar/reviews)

Narvar

Small-Business(50 or fewer emp.)

27.0%

Mid-Market(51-1000 emp.)

46.0%

Enterprise(\> 1000 emp.)

27.0%

Small-Business

(50 or fewer emp.)

67.2%

27.0%

Mid-Market

(51-1000 emp.)

31.1%

46.0%

Enterprise

(\> 1000 emp.)

1.6%

27.0%

Reviewers' Industry

[![Loop Returns](https://images.g2crowd.com/uploads/product/hd_favicon/c5cd60bfb19b6a03d5b023af0ccaa8f0/loop-returns.svg "Loop Returns")](https://www.g2.com/products/loop-returns/reviews)
Loop Returns

Apparel & Fashion

59.0%

Retail

26.2%

Consumer Goods

4.9%

Consumer Services

3.3%

Sporting Goods

1.6%

Other

4.9%

[![Narvar](https://images.g2crowd.com/uploads/product/hd_favicon/7daf0df055301650f8bd3d8e314baf47/narvar.svg "Narvar")](https://www.g2.com/products/narvar/reviews)
Narvar

Retail

36.2%

Apparel & Fashion

28.2%

Consumer Goods

8.0%

Luxury Goods & Jewelry

2.5%

Health, Wellness and Fitness

1.8%

Other

23.3%

FAQs

## Loop Returns vs Narvar FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Narvar vs Loop Returns?

Loop Returns stands out from Narvar with higher reviewer satisfaction across all major dimensions, especially in ease of use and support.

| [Narvar](https://www.g2.com/products/narvar/reviews) | [Loop Returns](https://www.g2.com/products/loop-returns/reviews) |
| --- | --- |
| 4.2/5 (182 reviews) | 4.7/5 (63 reviews) |
| Mid-Market | Small-Business |
| 7.8 | 8.9 |
| 8.3 | 9.4 |
| Customer Experience (58 all-time mentions) | — |

### How do the pricing models of Narvar and Loop Returns compare?

Loop Returns is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Narvar.

- **Narvar:** Reviewers frequently mention that Narvar's pricing is on the higher side, but note that ROI and feature set can justify the cost for larger brands.
- **Loop Returns:** Reviewers describe Loop Returns as worth the money, with several calling out its strong value for small teams and its ability to reduce manual work.
- **Switching reasons:** Recent reviews highlight that small businesses switch to Loop Returns to reduce support workload and gain more automation at a lower perceived cost.

### What are the best alternatives to Narvar and Loop Returns?

The top three alternatives to Narvar and Loop Returns are AfterShip, parcelLab, and ShipStation.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Narvar](https://www.g2.com/products/narvar/reviews) | 4.2/5 (182 reviews) | Mid-Market | Pricing is considered high but justified by ROI for larger brands | Customer Experience (58 all-time mentions) |
| [Loop Returns](https://www.g2.com/products/loop-returns/reviews) | 4.7/5 (63 reviews) | Small-Business | Described as worth the money and valuable for small teams | Automation and ease of use |
| [AfterShip](https://www.g2.com/products/aftership/reviews) | 4.7/5 (311 reviews) | Small-Business | — | — |
| [parcelLab](https://www.g2.com/products/parcellab/reviews) | 4.6/5 (279 reviews) | Mid-Market | — | — |
| [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588 reviews) | Small-Business | — | — |

### Which Returns Management features should I prioritize when comparing Narvar and Loop Returns?

Buyers should prioritize ease of use, ease of setup, quality of support, exchange capabilities, and automation when comparing Narvar and Loop Returns.

- **Ease of Use:** Narvar scores 8.2, Loop Returns 9.4.
- **Ease of Setup:** Narvar scores 7.8, Loop Returns 8.9.
- **Quality of Support:** Narvar scores 8.3, Loop Returns 9.4.
- **Exchange:** Exchange is the most frequently mentioned feature in reviews for both products.
- **Automation:** Loop Returns is frequently cited for reducing manual work and automating returns processes.

### What are the pros and cons of Narvar vs Loop Returns?

Loop Returns' headline strength is ease of use and automation, while Narvar's is customer experience and tracking.

- **Narvar strengths:** Customer Experience (58 all-time mentions), Ease of Use (58), Tracking (49), Tracking Efficiency (44), Customization (37), Customer Support (35), Returns Management (33), Setup Ease (26), Service Quality (24), Features (21), Real-time Updates (21), Shipping Management (21), Easy Integrations (18).
- **Narvar trade-offs:** Limited Customization (23), Limited Functionality (22), Poor Customer Support (20), higher pricing noted in recent reviews, and some reports of slow support response or complex onboarding for advanced features.
- **Loop Returns strengths:** Reviewers highlight ease of use, automation, strong exchange features, and value for small teams. Many cite significant reductions in manual work and support ticket volume, with positive feedback on reporting and customer self-service.
- **Loop Returns trade-offs:** Some reviewers mention limited backend customization, rigid handling of edge cases, and occasional support delays for complex issues.

### Is Narvar or Loop Returns better for small businesses?

Loop Returns is the better fit for small businesses, with a higher proportion of small-business reviewers and stronger satisfaction scores.

- **Narvar:** Largest segment is Mid-Market; small-business reviewers note the platform is robust but sometimes costly and complex for smaller teams.
- **Loop Returns:** Largest segment is Small-Business; reviewers consistently praise its automation, ease of use, and ability to reduce manual workload for small teams.

### Which Returns Management platform has better integrations?

Narvar and Loop Returns are at parity for integrations, with both products supporting key ecommerce platforms.

- **Narvar:** Shopify is the most frequently cited integration, with 9 all-time mentions in reviews.
- **Loop Returns:** Reviewers highlight Shopify integration and direct Shopify order syncing, with positive sentiment around ease of use and automation.

### How do Narvar and Loop Returns compare on customer support?

Loop Returns is rated higher for Quality of Support, with a 1.1-point advantage over Narvar (9.4 vs 8.3).

- **Narvar:** Reviewers mention helpful customer support and responsive account teams, but also note occasional slow response times and support disconnects.
- **Loop Returns:** Reviewers consistently praise support responsiveness, helpful CSMs, and quick resolutions, with multiple mentions of positive onboarding and ongoing assistance.

### Which is easier to implement, Narvar or Loop Returns?

Loop Returns is rated higher for Ease of Setup, with a 1.1-point advantage over Narvar (8.9 vs 7.8).

- **Narvar:** Reviewers describe setup as generally easy, especially for standard use cases, but note that advanced configurations and onboarding for complex requirements can be time-consuming.
- **Loop Returns:** Reviewers highlight straightforward setup, minimal manual work, and quick onboarding, with many citing significant time savings for small teams.

### Which product has better Exchange?

Loop Returns is favored for Exchange, with reviewers consistently highlighting its advanced exchange features and positive impact on retained revenue.

- **Narvar:** Exchange is frequently mentioned in reviews, with positive sentiment around ease of use and reporting, but some reviewers note limitations in exchange flexibility.
- **Loop Returns:** Reviewers consistently cite Exchange as a standout feature, with multiple mentions of increased exchange rates, upsell opportunities, and automation that drives revenue retention.

Alternatives

**Loop Returns Alternatives**

 ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip")

[
AfterShip
](/products/aftership/reviews)

 ![ReturnGO](https://images.g2crowd.com/uploads/product/hd_favicon/4022e37bfff33b6120421e4db22e5c8a/returngo.svg "ReturnGO")

[
ReturnGO
](/products/returngo/reviews)

 ![parcelLab](https://images.g2crowd.com/uploads/product/hd_favicon/899ae27dc8eb1fcf7c68ae98ff6be1b6/parcellab.svg "parcelLab")

[
parcelLab
](/products/parcellab/reviews)

 ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye")

[
FarEye
](/products/fareye/reviews)

**Narvar Alternatives**

 ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip")

[
AfterShip
](/products/aftership/reviews)

 ![parcelLab](https://images.g2crowd.com/uploads/product/hd_favicon/899ae27dc8eb1fcf7c68ae98ff6be1b6/parcellab.svg "parcelLab")

[
parcelLab
](/products/parcellab/reviews)

 ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation")

[
ShipStation
](/products/shipstation/reviews)

 ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye")

[
FarEye
](/products/fareye/reviews)