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At a Glance
Market Segments
Small-Business (66.2% of reviews)
Enterprise (48.7% of reviews)
Entry-Level Pricing
Starting at $79.00 Per Month
$299.00 1 Seat/Per month (billed annually)
NapoleonCat.com
Star Rating
(136)4.7 out of 5
Market Segments
Small-Business (66.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansSprinklr Social
Star Rating
(1,152)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprinklr Social excels in its Content Calendar feature, scoring 8.6, which allows for effective planning and scheduling of posts, while NapoleonCat.com also performs well with a score of 9.0, indicating a strong emphasis on user-friendly content management.
- Reviewers mention that NapoleonCat.com outshines Sprinklr Social in Ease of Use, with a score of 9.4 compared to Sprinklr's 7.5, suggesting that users find NapoleonCat's interface more intuitive and accessible for daily tasks.
- G2 users highlight the superior Quality of Support from NapoleonCat.com, which received a score of 9.6, while Sprinklr Social scored 7.8, indicating that users feel more supported and valued with NapoleonCat's customer service.
- Users on G2 report that Sprinklr Social's Social Analytics capabilities, particularly in Competitor Analysis, scored 7.1, which is lower than NapoleonCat's 8.7, suggesting that NapoleonCat provides more robust tools for analyzing competitors' performance.
- Reviewers mention that NapoleonCat.com offers better Sentiment Analysis features, scoring 8.9 compared to Sprinklr's 7.3, indicating that users find NapoleonCat's tools more effective in gauging audience sentiment and engagement.
- Users say that while both platforms provide Social Publishing features, NapoleonCat.com scores higher at 9.0, compared to Sprinklr's 8.5, suggesting a more streamlined and efficient publishing process for users on NapoleonCat.
Pricing
Entry-Level Pricing
NapoleonCat.com
Standard
Starting at $79.00
Per Month
Post, Analyze, and Report
- Publisher
- Analytics
- Team collaboration features
Sprinklr Social
SMM and Customer Service Solution Self Serve (Annual)
$299.00
1 Seat/Per month (billed annually)
Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card.
- Offer customer care on 15+ channels
- AI-powered chatbots and Digital Twin
- Omnichannel inbox
Free Trial
NapoleonCat.com
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.9
122
8.1
953
Ease of Use
9.3
122
7.5
970
Ease of Setup
9.1
81
7.0
579
Ease of Admin
9.3
77
7.3
428
Quality of Support
9.6
121
7.7
897
Has the product been a good partner in doing business?
9.4
74
8.0
413
Product Direction (% positive)
9.5
118
7.9
933
Features by Category
Social Analytics
8.7(won by 1.6)
44
7.1
361
9.0(won by default)
48
Feature Not Available
8.9(won by 0.7)
47
8.2
435
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2(won by 1.1)
26
7.1
223
8.7(won by 1.6)
24
7.1
228
Reports & Dashboards
9.0(won by 0.9)
49
8.1
439
9.2(won by 1.2)
46
8.0
440
8.6(won by 0.4)
41
8.2
432
7.8(won by default)
26
Feature Not Available
Agentic AI - Social Media Analytics
8.8(won by 2.4)
7
6.4
39
8.6(won by 2.1)
7
6.5
39
8.8(won by 2.6)
7
6.2
38
8.8(won by 2.8)
7
6.0
38
8.8(won by 2.3)
7
6.5
38
Content & Collaboration
8.4
44
8.5
339
Feature Not Available
8.0
329
9.0
44
7.6
307
8.4
41
7.9
330
8.9
46
7.9
340
8.1
37
7.3
234
Social Management
8.7
62
8.2
549
8.4
62
8.5
530
8.1
56
Feature Not Available
9.2
62
8.3
557
Feature Not Available
7.3
413
7.6
39
7.4
241
7.4
22
7.3
199
Agentic AI - Social Media Management
7.6
14
6.3
55
7.3
14
6.6
55
7.2
13
6.5
55
7.6
14
6.3
55
7.6
14
6.5
55
7.4
14
6.4
53
7.8
13
6.4
52
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
9.0
37
8.2
403
8.4
33
7.0
334
9.5
19
8.3
156
Feature Not Available
8.2
159
8.5
18
7.5
156
8.5
19
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
8.5
34
7.1
364
9.3
39
8.3
405
8.9
18
7.9
158
8.5
19
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
7.9
33
6.9
133
Feature Not Available
Feature Not Available
Process
8.5
46
8.2
264
8.4
44
7.7
241
8.3
42
8.2
247
Channels
8.5
42
7.5
196
9.2
48
8.7
278
8.3
41
7.5
189
7.0
39
6.8
177
8.3
41
7.3
185
Insight
Feature Not Available
7.6
198
8.5
48
8.4
275
8.7
45
7.9
223
9.0
41
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NapoleonCat.com and Sprinklr Social are categorized as Social Media Management, Social Customer Service, Social Media Suites, Social Media Analytics, and Social Media Listening Tools
Unique Categories
NapoleonCat.com has no unique categories
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
NapoleonCat.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
44.4%
Internet
7.5%
Computer Software
7.5%
Online Media
6.0%
Telecommunications
3.8%
Other
30.8%
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.7%
Discussions
How do you use NapoleonCat?
1 Comment
Official Response from NapoleonCat.com
NapoleonCat is a social media management tool that you can use to manage social media conversations (comments, messages, reviews, etc.), schedule and publish...Read more
Is NapoleonCat reliable?
1 Comment
Official Response from NapoleonCat.com
NapoleonCat is an official Meta Business Partner. It’s a reliable software recognized by platforms such as G2, SocialMediaToday, and users from all over the...Read more
Is NapoleonCat free?
1 Comment
Official Response from NapoleonCat.com
NapoleonCat isn’t free; however, you can sign up for a free 14-day trial. Additionally, NapoleonCat’s pricing is quite competitive, especially regarding the...Read more
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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