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At a Glance
Market Segments
Mid-Market (96.7% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
No pricing available
$7.95 Per Month
Names & Faces
Star Rating
(31)4.4 out of 5
Market Segments
Mid-Market (96.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Names & FacesSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartDraw excels in its drag-and-drop functionality, making it easy to create diagrams and flowcharts quickly, while Names & Faces offers a more robust employee directory feature that users find invaluable for managing team information.
- Reviewers mention that SmartDraw's ease of setup is a standout feature, scoring 9.5, which allows users to get started without extensive training, whereas Names & Faces, while user-friendly, has a slightly lower ease of use rating at 9.5, indicating a steeper learning curve for some users.
- G2 users highlight SmartDraw's strong performance in task management with a score of 9.4, which helps teams stay organized, while Names & Faces shines in its employee directory capabilities, scoring 9.6, making it a preferred choice for companies focused on HR management.
- Users on G2 report that SmartDraw's quality of support is rated at 9.1, with many praising the responsiveness of the support team, while Names & Faces has a slightly higher support rating of 9.4, indicating a more favorable experience for users needing assistance.
- Reviewers say that SmartDraw's product direction is rated at 8.6, suggesting a positive outlook for future updates, while Names & Faces has a lower score of 6.1, which may raise concerns about its long-term development and feature enhancements.
- Users say that SmartDraw's integration capabilities score 8.6, allowing for seamless connections with other tools, while Names & Faces, although strong in employee directory features, lacks in integration flexibility, which could limit its usability in diverse tech environments.
Pricing
Entry-Level Pricing
Names & Faces
No pricing availableSmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Names & Faces
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
9.3
19
8.8
254
Ease of Use
9.5
18
8.7
259
Ease of Setup
Not enough data
9.4
129
Ease of Admin
Not enough data
9.4
92
Quality of Support
9.4
8
9.1
216
Has the product been a good partner in doing business?
Not enough data
9.5
87
Product Direction (% positive)
6.1
18
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Feature Not Available
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
9.6
8
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Collaboration
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Names & Faces and SmartDraw are categorized as Org Chart
Unique Categories
Names & Faces has no unique categories
Reviews
Reviewers' Company Size
Names & Faces
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
33.3%
Internet
30.0%
Information Technology and Services
6.7%
Transportation/Trucking/Railroad
3.3%
Sports
3.3%
Other
23.3%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Alternatives
Discussions
Names & Faces has no discussions with answers
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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