G2 reviewers report that Paychex excels in overall user satisfaction, reflected in its higher G2 Score compared to Namely. Users appreciate its clean, user-friendly interface and the ability to see paychecks in real time, making payroll management straightforward.
According to verified reviews, Paychex offers a more robust implementation experience, with users highlighting the smooth process of adding candidates for payroll and customizable reporting options. This flexibility is a significant advantage for businesses looking to tailor the software to their specific needs.
Users say that Namely shines in its scalability and intuitive design, making it suitable for various company sizes. Reviewers mention that it effectively manages the employee lifecycle and streamlines HR processes, which is particularly beneficial for mid-market companies.
Reviewers mention that while Paychex has a strong focus on payroll and benefits administration, Namely's integrated HCM solution is praised for its ability to handle multiple HR functions, including onboarding and time tracking, which can enhance overall HR efficiency.
G2 reviewers highlight that Paychex provides excellent support, with users noting the availability of dedicated account representatives to assist with custom reports. In contrast, some Namely users feel that while the platform is effective, it may not offer the same level of personalized support.
According to recent feedback, both platforms have their strengths, but Paychex's higher ratings in areas like ease of setup and quality of support suggest it may be a better fit for small businesses seeking a reliable payroll solution, while Namely's strengths lie in its comprehensive HR capabilities for mid-sized organizations.
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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