Introducing G2.ai, the future of software buying.Try now
Compare N-able Take Control and Splashtop Remote Support 
Featured Products
At a Glance
Market Segments
Small-Business (69.6% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
$19 month
Starting at $22.00 1 Concurrent technician seat
N-able Take Control
Star Rating
(150)4.5 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19 month
Browse all 2 pricing plansSplashtop Remote Support
Star Rating
(236)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Support excels in overall user satisfaction, reflected in its higher G2 Score of 62.58 compared to N-able Take Control's 41.38. Users appreciate the smooth remote connection and the ability to easily deploy the software on multiple PCs, making it a reliable choice for daily operations.
- According to verified reviews, N-able Take Control stands out for its intuitive endpoint addition process. Users highlight the convenience of generating short links or codes for remote assistance, which simplifies the connection for end users, enhancing the overall user experience.
- Reviewers mention that Splashtop Remote Support offers a seamless setup experience, with many users praising the straightforward process for modifying, adding, or removing users. This ease of administration is a significant advantage for teams looking to streamline their remote support operations.
- Users say that N-able Take Control provides robust troubleshooting features, such as the ability to reboot without disrupting the user’s work and access to an admin command prompt. These capabilities are particularly beneficial for technicians who need to resolve issues efficiently.
- Reviewers highlight that while both products offer solid file sharing capabilities, Splashtop Remote Support provides a more comprehensive experience with options for viewing multiple monitors. This feature is especially valuable for users managing complex setups or multiple devices simultaneously.
- According to recent feedback, N-able Take Control is praised for its background remote access, allowing technicians to troubleshoot without interrupting the target device's user. This feature is a game-changer for maintaining productivity while providing support, showcasing its strength in remote access functionality.
Pricing
Entry-Level Pricing
N-able Take Control
Take Control annual contract
$19
month
USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
N-able Take Control
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.2
95
9.6
195
Ease of Use
9.1
97
9.5
195
Ease of Setup
9.0
78
9.5
166
Ease of Admin
9.0
74
9.4
152
Quality of Support
8.7
85
9.4
157
Has the product been a good partner in doing business?
8.6
68
9.6
146
Product Direction (% positive)
8.8
89
9.4
183
Features by Category
Administration
9.4
18
9.4
67
9.0
17
9.0
62
7.9
16
8.6
60
9.8
16
9.3
65
9.1
17
8.7
59
8.5
17
9.1
65
Maintenance
9.4
18
8.8
59
8.0
16
7.9
52
Communication
8.6
17
8.7
58
6.0
14
5.7
47
5.7
14
5.2
45
6.0
14
6.9
49
Security
8.1
16
8.6
57
8.3
16
8.5
56
Device Support
6.2
13
8.7
57
8.5
17
9.1
58
8.3
17
8.8
58
Performance
8.2
16
7.9
51
Generative AI
Not enough data
Feature Not Available
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
N-able Take Control and Splashtop Remote Support are categorized as Remote Support
Unique Categories
N-able Take Control has no unique categories
Reviews
Reviewers' Company Size
N-able Take Control
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
48.6%
Computer & Network Security
9.4%
Computer Networking
6.5%
Computer Software
4.3%
Accounting
2.9%
Other
28.3%
Information Technology and Services
24.0%
Computer Software
7.6%
Computer & Network Security
6.2%
Construction
4.0%
Accounting
3.6%
Other
54.7%
Discussions
N-able Take Control has no discussions with answers
Splashtop Remote Support has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
