# N-able Take Control vs Splashtop Remote Support Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Splashtop Remote Support excels in overall user satisfaction, reflected in its higher G2 Score of 62.58 compared to N-able Take Control's 41.38. Users appreciate the smooth remote connection and the ability to easily deploy the software on multiple PCs, making it a reliable choice for daily operations.
- **According to verified reviews** , N-able Take Control stands out for its intuitive endpoint addition process. Users highlight the convenience of generating short links or codes for remote assistance, which simplifies the connection for end users, enhancing the overall user experience.
- **Reviewers mention** that Splashtop Remote Support offers a seamless setup experience, with many users praising the straightforward process for modifying, adding, or removing users. This ease of administration is a significant advantage for teams looking to streamline their remote support operations.
- **Users say** that N-able Take Control provides robust troubleshooting features, such as the ability to reboot without disrupting the user’s work and access to an admin command prompt. These capabilities are particularly beneficial for technicians who need to resolve issues efficiently.
- **Reviewers highlight** that while both products offer solid file sharing capabilities, Splashtop Remote Support provides a more comprehensive experience with options for viewing multiple monitors. This feature is especially valuable for users managing complex setups or multiple devices simultaneously.
- **According to recent feedback** , N-able Take Control is praised for its background remote access, allowing technicians to troubleshoot without interrupting the target device's user. This feature is a game-changer for maintaining productivity while providing support, showcasing its strength in remote access functionality.



| | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 150 | 254 | 
| **Largest Market Segment** | Small-Business (69.6% of reviews) | Small-Business (60.3% of reviews) | 
| **Entry Level Price** | $19 month | Starting at $22.00 1 Concurrent technician seat | 

---
## Top Pros & Cons

### N-able Take Control

Pros:
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)

Cons:
- Implementation Difficulty (2 reviews)
- Mobile App Issues (2 reviews)

### Splashtop Remote Support

Pros:
- Ease of Use (56 reviews)
- Remote Access (47 reviews)

Cons:
- Remote Access Issues (15 reviews)
- Missing Features (9 reviews)

---
## Ratings Comparison
| Rating | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
  | **Meets Requirements** | 9.2 (95 reviews) | 9.5 (201 reviews) | 
  | **Ease of Use** | 9.1 (97 reviews) | 9.5 (201 reviews) | 
  | **Ease of Setup** | 9.0 (78 reviews) | 9.4 (172 reviews) | 
  | **Ease of Admin** | 9.0 (74 reviews) | 9.4 (157 reviews) | 
  | **Quality of Support** | 8.7 (85 reviews) | 9.3 (162 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (68 reviews) | 9.5 (151 reviews) | 
  | **Product Direction (% positive)** | 8.8 (89 reviews) | 9.3 (189 reviews) | 

---
## Pricing

### N-able Take Control

#### Entry-Level Pricing

Plan: Take Control annual contract

Price: $19 month

Description: USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR

Key Features:
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)

[Browse all 2 editions](https://www.g2.com/products/n-able-take-control/pricing)

#### Free Trial

Yes

### Splashtop Remote Support

#### Entry-Level Pricing

Plan: Splashtop Remote Support

Price: Starting at $22.00 1 Concurrent technician seat

Description: An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution

Key Features:
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management 

[Browse all 3 editions](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | 8.1/10 | 18 |
| **Splashtop Remote Support** | 8.3/10 | 79 |

#### Administration

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Screen Sharing** | 9.4 (18 reviews) | 9.4 (71 reviews) | 
| **File Sharing** | 9.0 (17 reviews) | 8.9 (63 reviews) | 
| **Session Recording** | 7.9 (16 reviews) | 8.6 (60 reviews) | 
| **Unattended Remote Access** | 9.8 (16 reviews) | 9.2 (67 reviews) | 
| **Multi - Session Handling** | 9.1 (17 reviews) | 8.7 (59 reviews) | 
| **Multi-Monitor Support** | 8.5 (17 reviews) | 9.0 (68 reviews) | 

#### Maintenance

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Remote Reboot** | 9.4 (18 reviews) | 8.7 (60 reviews) | 
| **Remote Printing** | 8.0 (16 reviews) | 7.9 (52 reviews) | 

#### Communication 

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Text Chat** | 8.6 (17 reviews) | 8.7 (58 reviews) | 
| **VoIP** | 6.0 (14 reviews) | 5.8 (48 reviews) | 
| **Video Conference Call** | 5.7 (14 reviews) | 5.3 (46 reviews) | 
| **Screen Annotations** | 6.0 (14 reviews) | 6.9 (49 reviews) | 

#### Security

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Data Encryption** | 8.1 (16 reviews) | 8.6 (57 reviews) | 
| **Compliance** | 8.3 (16 reviews) | 8.5 (56 reviews) | 

#### Device Support

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Mobile Device Access** | 6.2 (13 reviews) | 8.7 (57 reviews) | 
| **Multi-Platform Support** | 8.5 (17 reviews) | 9.1 (58 reviews) | 
| **Cross-Platform** | 8.3 (17 reviews) | 8.8 (58 reviews) | 

#### Performance

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Reporting** | 8.2 (16 reviews) | 7.9 (51 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | N/A | N/A |
| **Splashtop Remote Support** | 7.3/10 | 78 |

#### Incident Management

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | Feature Not Available | 
| **Ticket Prioritization** | Not enough data | 6.6 (18 reviews) | 
| **Ticket Notifications** | Not enough data | 6.9 (17 reviews) | 
| **Knowledge Base** | Not enough data | 8.1 (25 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | Feature Not Available | 

#### Reporting

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Dashboards** | Not enough data | 8.0 (21 reviews) | 
| **Time Tracking** | Not enough data | Feature Not Available | 
| **Surveys** | Not enough data | Feature Not Available | 

#### Access & Usability

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Mobile** | Not enough data | 8.8 (50 reviews) | 
| **Self Service** | Not enough data | Feature Not Available | 
| **Active Directory** | Not enough data | 7.0 (19 reviews) | 
| **Multi-Channel Access** | Not enough data | 7.7 (19 reviews) | 

#### Agentic AI - Service Desk

| Feature | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 6.5 (8 reviews) | 
| **Decision Making** | Not enough data | 6.5 (8 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to Splashtop Remote Support (2):** [Service Desk Software](https://www.g2.com/categories/service-desk), [Patch Management Software](https://www.g2.com/categories/patch-management)


---
## Reviewer Demographics

### By Company Size

| Segment | N-able Take Control | Splashtop Remote Support | 
|---|---|---|
| **Small-Business** | 69.6% | 60.3% | 
| **Mid-Market** | 24.6% | 36.0% | 
| **Enterprise** | 5.8% | 3.8% | 

### By Industry

#### N-able Take Control

- **Information Technology and Services:** 48.6%
- **Computer & Network Security:** 9.4%
- **Computer Networking:** 6.5%
- **Computer Software:** 4.3%
- **Accounting:** 2.9%
- **Information Services:** 2.2%
- **Computer Hardware:** 1.4%
- **Retail:** 1.4%
- **Packaging and Containers:** 1.4%
- **Non-Profit Organization Management:** 1.4%
- **Other:** 20.3%

#### Splashtop Remote Support

- **Information Technology and Services:** 23.4%
- **Computer & Network Security:** 7.4%
- **Computer Software:** 7.4%
- **Construction:** 3.9%
- **Accounting:** 3.5%
- **Hospital & Health Care:** 3.0%
- **Non-Profit Organization Management:** 3.0%
- **Retail:** 3.0%
- **Higher Education:** 2.6%
- **Telecommunications:** 2.6%
- **Other:** 40.3%

---
## Alternatives

### Alternatives to N-able Take Control

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1150 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

### Alternatives to Splashtop Remote Support

- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1150 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)

---
## Top Discussions

### N-able Take Control

No discussions available for this product.

### Splashtop Remote Support

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/n-able-take-control-vs-splashtop-inc-splashtop-remote-support)