# N-able Take Control, SolarWinds DameWare Remote Support vs BeyondTrust Remote Support Comparison

| | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 150 | 68 | 384 | 
| **Largest Market Segment** | Small-Business (69.6% of reviews) | Mid-Market (50.0% of reviews) | Enterprise (48.8% of reviews) | 
| **Entry Level Price** | $19 month | No pricing available | No pricing available | 

---
## Top Pros & Cons

### N-able Take Control

Pros:
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)

Cons:
- Implementation Difficulty (2 reviews)
- Mobile App Issues (2 reviews)

### SolarWinds DameWare Remote Support

Pros:
- Ease of Use (2 reviews)
- Affordable (1 reviews)


### BeyondTrust Remote Support

Pros:
- Ease of Use (22 reviews)
- Remote Access (13 reviews)

Cons:
- Expensive (7 reviews)
- Complexity (5 reviews)

---
## Ratings Comparison
| Rating | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (95 reviews) | 9.1 (60 reviews) | 9.4 (339 reviews) | 
  | **Ease of Use** | 9.1 (97 reviews) | 9.0 (60 reviews) | 9.2 (340 reviews) | 
  | **Ease of Setup** | 9.0 (78 reviews) | 8.8 (41 reviews) | 8.7 (235 reviews) | 
  | **Ease of Admin** | 9.0 (74 reviews) | 9.0 (40 reviews) | 9.0 (205 reviews) | 
  | **Quality of Support** | 8.7 (85 reviews) | 8.2 (48 reviews) | 9.2 (315 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (68 reviews) | 8.7 (38 reviews) | 9.4 (200 reviews) | 
  | **Product Direction (% positive)** | 8.8 (89 reviews) | 7.1 (57 reviews) | 9.2 (333 reviews) | 

---
## Pricing

### N-able Take Control

#### Entry-Level Pricing

Plan: Take Control annual contract

Price: $19 month

Description: USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR

Key Features:
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)

[Browse all 2 editions](https://www.g2.com/products/n-able-take-control/pricing)

#### Free Trial

Yes

### SolarWinds DameWare Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### BeyondTrust Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | N/A | N/A |
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **BeyondTrust Remote Support** | 8.4/10 | 28 |

#### Administration

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 9.1 (25 reviews) | 
| **Approval Workflows** | Not enough data | Not enough data | 7.6 (21 reviews) | 
| **Automated Provisioning** | Not enough data | Not enough data | 7.9 (22 reviews) | 
| **Bulk Changes** | Not enough data | Not enough data | 7.7 (21 reviews) | 
| **Centralized Management** | Not enough data | Not enough data | 8.9 (23 reviews) | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 7.2 (21 reviews) | 

#### Functionality

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Single Sign-On** | Not enough data | Not enough data | 9.3 (24 reviews) | 
| **BYOD support** | Not enough data | Not enough data | 8.1 (21 reviews) | 
| **Password Vault** | Not enough data | Not enough data | 8.0 (21 reviews) | 
| **Centralized management** | Not enough data | Not enough data | 9.0 (23 reviews) | 
| **Role-based security** | Not enough data | Not enough data | 9.1 (25 reviews) | 
| **Live notifications** | Not enough data | Not enough data | 8.1 (22 reviews) | 
| **Live session recording & playback** | Not enough data | Not enough data | 8.3 (21 reviews) | 
| **Hide passwords** | Not enough data | Not enough data | 8.3 (21 reviews) | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 7.9 (20 reviews) | 

#### Monitoring

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Activity Logging** | Not enough data | Not enough data | 9.0 (24 reviews) | 
| **Anomaly Detection** | Not enough data | Not enough data | 7.4 (19 reviews) | 

#### Reporting

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Audit log** | Not enough data | Not enough data | 9.1 (22 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.1 (22 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | N/A | N/A |
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **BeyondTrust Remote Support** | 9.7/10 | 6 |

#### ServiceNow Apps

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 9.7 (5 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | 8.1/10 | 18 |
| **SolarWinds DameWare Remote Support** | 7.7/10 | 6 |
| **BeyondTrust Remote Support** | 8.7/10 | 138 |

#### Administration

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Screen Sharing** | 9.4 (18 reviews) | 8.3 (5 reviews) | 9.5 (128 reviews) | 
| **File Sharing** | 9.0 (17 reviews) | Not enough data | 9.2 (126 reviews) | 
| **Session Recording** | 7.9 (16 reviews) | Not enough data | 9.0 (113 reviews) | 
| **Unattended Remote Access** | 9.8 (16 reviews) | 8.0 (5 reviews) | 8.9 (115 reviews) | 
| **Multi - Session Handling** | 9.1 (17 reviews) | 7.3 (5 reviews) | 9.0 (116 reviews) | 
| **Multi-Monitor Support** | 8.5 (17 reviews) | 7.3 (5 reviews) | 9.0 (123 reviews) | 

#### Maintenance

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Remote Reboot** | 9.4 (18 reviews) | Not enough data | 8.8 (112 reviews) | 
| **Remote Printing** | 8.0 (16 reviews) | Feature Not Available | 7.8 (86 reviews) | 

#### Communication 

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Text Chat** | 8.6 (17 reviews) | Not enough data | 8.8 (117 reviews) | 
| **VoIP** | 6.0 (14 reviews) | Feature Not Available | 7.2 (82 reviews) | 
| **Video Conference Call** | 5.7 (14 reviews) | Feature Not Available | 7.3 (78 reviews) | 
| **Screen Annotations** | 6.0 (14 reviews) | Feature Not Available | 8.5 (96 reviews) | 

#### Security

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Data Encryption** | 8.1 (16 reviews) | Not enough data | 9.1 (99 reviews) | 
| **Compliance** | 8.3 (16 reviews) | Not enough data | 9.1 (111 reviews) | 

#### Device Support

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Mobile Device Access** | 6.2 (13 reviews) | Not enough data | 8.3 (94 reviews) | 
| **Multi-Platform Support** | 8.5 (17 reviews) | Not enough data | 8.9 (107 reviews) | 
| **Cross-Platform** | 8.3 (17 reviews) | Not enough data | 8.9 (106 reviews) | 

#### Performance

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Reporting** | 8.2 (16 reviews) | Feature Not Available | 8.6 (105 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | N/A | N/A |
| **SolarWinds DameWare Remote Support** | 8.6/10 | 19 |
| **BeyondTrust Remote Support** | 8.8/10 | 109 |

#### Administration

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Usage Information** | Not enough data | 9.1 (15 reviews) | 9.0 (92 reviews) | 
| **Integrations** | Not enough data | 8.7 (13 reviews) | 8.5 (84 reviews) | 
| **Diagnostics** | Not enough data | 8.7 (15 reviews) | 8.8 (91 reviews) | 
| **Session Recording** | Not enough data | 7.1 (7 reviews) | 9.0 (86 reviews) | 
| **Session Transfer** | Not enough data | Feature Not Available | 9.1 (91 reviews) | 
| **Unattended Access** | Not enough data | 9.4 (17 reviews) | 8.8 (88 reviews) | 
| **File Sharing** | Not enough data | Feature Not Available | 9.1 (98 reviews) | 

#### Platform

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.8 (13 reviews) | 9.0 (91 reviews) | 
| **Mobile Device Access** | Not enough data | Feature Not Available | 8.1 (79 reviews) | 
| **Applications Management** | Not enough data | Feature Not Available | 8.5 (82 reviews) | 
| **Remote Device Control** | Not enough data | 9.6 (19 reviews) | 9.3 (94 reviews) | 

#### Security

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 7.2 (6 reviews) | 8.6 (63 reviews) | 
| **Device Management** | Not enough data | Feature Not Available | 8.7 (76 reviews) | 
| **Device Enrollment** | Not enough data | Feature Not Available | 8.7 (77 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to SolarWinds DameWare Remote Support (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to BeyondTrust Remote Support (3):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)


---
## Reviewer Demographics

### By Company Size

| Segment | N-able Take Control | SolarWinds DameWare Remote Support | BeyondTrust Remote Support | 
|---|---|---|---|
| **Small-Business** | 69.6% | 14.7% | 14.7% | 
| **Mid-Market** | 24.6% | 50.0% | 36.5% | 
| **Enterprise** | 5.8% | 35.3% | 48.8% | 

### By Industry

#### N-able Take Control

- **Information Technology and Services:** 48.6%
- **Computer & Network Security:** 9.4%
- **Computer Networking:** 6.5%
- **Computer Software:** 4.3%
- **Accounting:** 2.9%
- **Information Services:** 2.2%
- **Computer Hardware:** 1.4%
- **Retail:** 1.4%
- **Packaging and Containers:** 1.4%
- **Non-Profit Organization Management:** 1.4%
- **Other:** 20.3%

#### SolarWinds DameWare Remote Support

- **Information Technology and Services:** 11.8%
- **Education Management:** 7.4%
- **Government Administration:** 5.9%
- **Automotive:** 4.4%
- **Oil & Energy:** 4.4%
- **Financial Services:** 4.4%
- **Airlines/Aviation:** 2.9%
- **Banking:** 2.9%
- **Computer & Network Security:** 2.9%
- **Computer Software:** 2.9%
- **Other:** 50.0%

#### BeyondTrust Remote Support

- **Information Technology and Services:** 22.5%
- **Higher Education:** 11.2%
- **Hospital & Health Care:** 6.1%
- **Computer Software:** 4.8%
- **Computer & Network Security:** 4.3%
- **Government Administration:** 3.2%
- **Education Management:** 2.4%
- **Construction:** 2.4%
- **Financial Services:** 2.1%
- **Retail:** 2.1%
- **Other:** 38.8%

---
## Alternatives

### Alternatives to N-able Take Control

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)

### Alternatives to SolarWinds DameWare Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (640 reviews)

### Alternatives to BeyondTrust Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)

---
## Top Discussions

### N-able Take Control

No discussions available for this product.

### SolarWinds DameWare Remote Support

No discussions available for this product.

### BeyondTrust Remote Support

- Title: [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) — 2 comments
  > **Top comment:** "It can be used for RDP, Remote Screen Share, Chats...etc"
- Title: [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) — 1 comment
  > **Top comment:** "Remote Support Application"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/n-able-take-control-vs-solarwinds-dameware-remote-support-vs-beyondtrust-remote-support)