# N-able Take Control vs SolarWinds DameWare Remote Support Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SolarWinds DameWare Remote Support excels in **fast issue resolution** , allowing technicians to solve problems quickly without long connection times. Users appreciate the **unattended support** feature, which enables them to resolve issues without interrupting the end user's work.
- **Users say** N-able Take Control stands out for its **ease of adding endpoints** for remote assistance. The ability to generate a short link or code for users simplifies the connection process, making it a favorite among technicians who value efficiency.
- **Reviewers mention** that while both products offer solid performance, N-able Take Control has a slight edge in **multi-session handling** and **unattended remote access** , with users highlighting its ability to troubleshoot without disrupting the target device's work.
- **According to verified reviews** , SolarWinds DameWare Remote Support is praised for its **lightweight design** and versatility, with users noting that it is easy to maintain and offers a variety of modules to suit different needs.
- **Users highlight** that N-able Take Control provides comprehensive features that enhance troubleshooting capabilities, such as the **admin command prompt** and the ability to reboot systems without fully rendering the screen sharing, which many find invaluable.
- **Reviewers express** that while both products have their strengths, SolarWinds DameWare Remote Support has a higher overall satisfaction score, indicating that users feel more positively about their experience, particularly in terms of **quality of support** and **product direction**.



| | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 150 | 68 | 
| **Largest Market Segment** | Small-Business (69.6% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | $19 month | No pricing available | 

---
## Top Pros & Cons

### N-able Take Control

Pros:
- Ease of Use (4 reviews)
- Easy Setup (2 reviews)

Cons:
- Implementation Difficulty (2 reviews)
- Mobile App Issues (2 reviews)

### SolarWinds DameWare Remote Support

Pros:
- Ease of Use (2 reviews)
- Affordable (1 reviews)


---
## Ratings Comparison
| Rating | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
  | **Meets Requirements** | 9.2 (95 reviews) | 9.1 (60 reviews) | 
  | **Ease of Use** | 9.1 (97 reviews) | 9.0 (60 reviews) | 
  | **Ease of Setup** | 9.0 (78 reviews) | 8.8 (41 reviews) | 
  | **Ease of Admin** | 9.0 (74 reviews) | 9.0 (40 reviews) | 
  | **Quality of Support** | 8.7 (85 reviews) | 8.2 (48 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (68 reviews) | 8.7 (38 reviews) | 
  | **Product Direction (% positive)** | 8.8 (89 reviews) | 7.1 (57 reviews) | 

---
## Pricing

### N-able Take Control

#### Entry-Level Pricing

Plan: Take Control annual contract

Price: $19 month

Description: USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR

Key Features:
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)

[Browse all 2 editions](https://www.g2.com/products/n-able-take-control/pricing)

#### Free Trial

Yes

### SolarWinds DameWare Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | 8.1/10 | 18 |
| **SolarWinds DameWare Remote Support** | 7.7/10 | 6 |

#### Administration

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Screen Sharing** | 9.4 (18 reviews) | 8.3 (5 reviews) | 
| **File Sharing** | 9.0 (17 reviews) | Not enough data | 
| **Session Recording** | 7.9 (16 reviews) | Not enough data | 
| **Unattended Remote Access** | 9.8 (16 reviews) | 8.0 (5 reviews) | 
| **Multi - Session Handling** | 9.1 (17 reviews) | 7.3 (5 reviews) | 
| **Multi-Monitor Support** | 8.5 (17 reviews) | 7.3 (5 reviews) | 

#### Maintenance

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Remote Reboot** | 9.4 (18 reviews) | Not enough data | 
| **Remote Printing** | 8.0 (16 reviews) | Feature Not Available | 

#### Communication 

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Text Chat** | 8.6 (17 reviews) | Not enough data | 
| **VoIP** | 6.0 (14 reviews) | Feature Not Available | 
| **Video Conference Call** | 5.7 (14 reviews) | Feature Not Available | 
| **Screen Annotations** | 6.0 (14 reviews) | Feature Not Available | 

#### Security

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Data Encryption** | 8.1 (16 reviews) | Not enough data | 
| **Compliance** | 8.3 (16 reviews) | Not enough data | 

#### Device Support

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Mobile Device Access** | 6.2 (13 reviews) | Not enough data | 
| **Multi-Platform Support** | 8.5 (17 reviews) | Not enough data | 
| **Cross-Platform** | 8.3 (17 reviews) | Not enough data | 

#### Performance

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Reporting** | 8.2 (16 reviews) | Feature Not Available | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **N-able Take Control** | N/A | N/A |
| **SolarWinds DameWare Remote Support** | 8.6/10 | 19 |

#### Administration

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Usage Information** | Not enough data | 9.1 (15 reviews) | 
| **Integrations** | Not enough data | 8.7 (13 reviews) | 
| **Diagnostics** | Not enough data | 8.7 (15 reviews) | 
| **Session Recording** | Not enough data | 7.1 (7 reviews) | 
| **Session Transfer** | Not enough data | Feature Not Available | 
| **Unattended Access** | Not enough data | 9.4 (17 reviews) | 
| **File Sharing** | Not enough data | Feature Not Available | 

#### Platform

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.8 (13 reviews) | 
| **Mobile Device Access** | Not enough data | Feature Not Available | 
| **Applications Management** | Not enough data | Feature Not Available | 
| **Remote Device Control** | Not enough data | 9.6 (19 reviews) | 

#### Security

| Feature | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Remote Wipe** | Not enough data | 7.2 (6 reviews) | 
| **Device Management** | Not enough data | Feature Not Available | 
| **Device Enrollment** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to SolarWinds DameWare Remote Support (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)


---
## Reviewer Demographics

### By Company Size

| Segment | N-able Take Control | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Small-Business** | 69.6% | 14.7% | 
| **Mid-Market** | 24.6% | 50.0% | 
| **Enterprise** | 5.8% | 35.3% | 

### By Industry

#### N-able Take Control

- **Information Technology and Services:** 48.6%
- **Computer & Network Security:** 9.4%
- **Computer Networking:** 6.5%
- **Computer Software:** 4.3%
- **Accounting:** 2.9%
- **Information Services:** 2.2%
- **Computer Hardware:** 1.4%
- **Retail:** 1.4%
- **Packaging and Containers:** 1.4%
- **Non-Profit Organization Management:** 1.4%
- **Other:** 20.3%

#### SolarWinds DameWare Remote Support

- **Information Technology and Services:** 11.8%
- **Education Management:** 7.4%
- **Government Administration:** 5.9%
- **Automotive:** 4.4%
- **Oil & Energy:** 4.4%
- **Financial Services:** 4.4%
- **Airlines/Aviation:** 2.9%
- **Banking:** 2.9%
- **Computer & Network Security:** 2.9%
- **Computer Software:** 2.9%
- **Other:** 50.0%

---
## Alternatives

### Alternatives to N-able Take Control

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3952 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1138 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

### Alternatives to SolarWinds DameWare Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3952 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (466 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)

---
## Top Discussions

### N-able Take Control

No discussions available for this product.

### SolarWinds DameWare Remote Support

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/n-able-take-control-vs-solarwinds-dameware-remote-support)