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Compare N-able Take Control and SolarWinds DameWare Remote Support 
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At a Glance
Market Segments
Small-Business (69.6% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
$19 month
No pricing available
N-able Take Control
Star Rating
(150)4.5 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19 month
Browse all 2 pricing plansSolarWinds DameWare Remote Support
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SolarWinds DameWare Remote Support excels in fast issue resolution, allowing technicians to solve problems quickly without long connection times. Users appreciate the unattended support feature, which enables them to resolve issues without interrupting the end user's work.
- Users say N-able Take Control stands out for its ease of adding endpoints for remote assistance. The ability to generate a short link or code for users simplifies the connection process, making it a favorite among technicians who value efficiency.
- Reviewers mention that while both products offer solid performance, N-able Take Control has a slight edge in multi-session handling and unattended remote access, with users highlighting its ability to troubleshoot without disrupting the target device's work.
- According to verified reviews, SolarWinds DameWare Remote Support is praised for its lightweight design and versatility, with users noting that it is easy to maintain and offers a variety of modules to suit different needs.
- Users highlight that N-able Take Control provides comprehensive features that enhance troubleshooting capabilities, such as the admin command prompt and the ability to reboot systems without fully rendering the screen sharing, which many find invaluable.
- Reviewers express that while both products have their strengths, SolarWinds DameWare Remote Support has a higher overall satisfaction score, indicating that users feel more positively about their experience, particularly in terms of quality of support and product direction.
Pricing
Entry-Level Pricing
N-able Take Control
Take Control annual contract
$19
month
USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)
SolarWinds DameWare Remote Support
No pricing availableFree Trial
N-able Take Control
Free Trial is available
SolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
9.2
95
9.1
60
Ease of Use
9.1
97
9.0
60
Ease of Setup
9.0
78
8.8
41
Ease of Admin
9.0
74
9.0
40
Quality of Support
8.7
85
8.2
48
Has the product been a good partner in doing business?
8.6
68
8.7
38
Product Direction (% positive)
8.8
89
7.1
57
Features by Category
Administration
9.4
18
8.3
5
9.0
17
Not enough data
7.9
16
Not enough data
9.8
16
8.0
5
9.1
17
7.3
5
8.5
17
7.3
5
Maintenance
9.4
18
Not enough data
8.0
16
Not enough data
Communication
8.6
17
Not enough data
6.0
14
Not enough data
5.7
14
Not enough data
6.0
14
Not enough data
Security
8.1
16
Not enough data
8.3
16
Not enough data
Device Support
6.2
13
Not enough data
8.5
17
Not enough data
8.3
17
Not enough data
Performance
8.2
16
Not enough data
Administration
Not enough data
9.1
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
7.1
7
Not enough data
Feature Not Available
Not enough data
9.4
17
Not enough data
Feature Not Available
Platform
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
18
Security
Not enough data
7.2
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
N-able Take Control and SolarWinds DameWare Remote Support are categorized as Remote Support
Unique Categories
N-able Take Control has no unique categories
SolarWinds DameWare Remote Support is categorized as Remote Desktop
Reviews
Reviewers' Company Size
N-able Take Control
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
48.6%
Computer & Network Security
9.4%
Computer Networking
6.5%
Computer Software
4.3%
Accounting
2.9%
Other
28.3%
Information Technology and Services
13.2%
Education Management
7.4%
Government Administration
5.9%
Oil & Energy
4.4%
Financial Services
4.4%
Other
64.7%
Alternatives
Discussions
N-able Take Control has no discussions with answers
SolarWinds DameWare Remote Support has no discussions with answers
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