G2 reviewers report that both N-able N-Sight RMM and Syncro offer solid remote monitoring capabilities, but users find Syncro's feature set to be more comprehensive. Reviewers appreciate Syncro's smart ticket search feature, which enhances ticket management by allowing users to find similar tickets and resolutions easily, something that N-able N-Sight RMM lacks.
Users say that N-able N-Sight RMM excels in its straightforward interface and ease of use, making it a reliable choice for daily operations. Many users highlight the platform's ability to perform essential functions effectively, including custom checks and automation tools, which contribute to a smooth user experience.
According to verified reviews, Syncro stands out for its pricing model, which charges per technician rather than per endpoint. This approach is particularly beneficial for smaller operations, allowing them to manage costs more effectively while still accessing a feature-rich RMM solution.
Reviewers mention that while both products have good customer support, Syncro's support is noted to be slightly better, with users praising the responsiveness and helpfulness of their support team. In contrast, N-able N-Sight RMM users have reported mixed experiences, although many still appreciate the assistance they receive.
Users highlight that Syncro's implementation process is notably easy and straightforward, which is a significant advantage for teams looking to get up and running quickly. In comparison, while N-able N-Sight RMM is also praised for its implementation, some users have indicated that it may not be as seamless as Syncro's.
G2 reviewers indicate that both products are well-suited for small businesses, but Syncro has a higher percentage of reviews from this segment, suggesting a stronger alignment with the needs of smaller operations. Users appreciate that Syncro is continuously evolving, with new features being regularly introduced, which keeps the platform competitive and responsive to user needs.
N-central will automatically detect almost any IP connected device and with hundreds of built-in monitoring services we can monitor just about anything. If...Read more
Please create dark palette color theme. the light theme is hard on the eyes day after day
1 Comment
Official Response from N-able N-Sight RMM
Hi Trevor!
There isn't any immediate plans to support this but there are some pretty awesome browser extensions/plugins you can install for free that will...Read more
N-able N-Sight RMM has no more discussions with answers
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.