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Compare MyQ and Tungsten Capture 
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At a Glance
Market Segments
Mid-Market (68.0% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
Free 1 Multifunction Printer
No pricing available
MyQ
Star Rating
(106)4.7 out of 5
Market Segments
Mid-Market (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Multifunction Printer
Free Trial is available
Browse all 4 pricing plansTungsten Capture
Star Rating
(25)4.3 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Tungsten CaptureSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tungsten Capture excels in its mobile capability with a score of 9.0, allowing for seamless printing from mobile devices, while MyQ also performs well but slightly better at 9.0, indicating both products are strong in this area.
- Reviewers mention that MyQ stands out in quality of support with a score of 9.4, significantly higher than Tungsten Capture's 7.7, suggesting that users find MyQ's customer service more responsive and helpful.
- G2 users highlight that Tungsten Capture has a solid performance in document management with a score of 9.0, but MyQ's overall functionality in this area is rated higher, indicating a more robust feature set for managing documents.
- Users on G2 report that MyQ shines in product direction with a score of 9.7, compared to Tungsten Capture's 7.5, suggesting that MyQ is perceived as having a clearer and more positive roadmap for future updates and features.
- Reviewers mention that Tungsten Capture's ease of setup is rated at 8.3, which is lower than MyQ's 9.0, indicating that users find MyQ easier to implement and integrate into their existing systems.
- Users say that both products perform well in cost efficiency, with MyQ scoring 9.0 and Tungsten Capture slightly lower, but the difference in user satisfaction suggests that MyQ may offer better value for money in the long run.
Pricing
Entry-Level Pricing
MyQ
MyQ Smart
Free
1 Multifunction Printer
MyQ Smart is a great starting point for small businesses looking forward to bringing control and security to their print environment. It does NOT include advanced features, device terminal and support.
- Quick deployment
- Device management
- Mobile print
Tungsten Capture
No pricing availableFree Trial
MyQ
Free Trial is available
Tungsten Capture
No trial information availableRatings
Meets Requirements
9.2
88
8.9
19
Ease of Use
9.4
89
9.0
19
Ease of Setup
9.0
83
8.3
7
Ease of Admin
9.1
76
8.1
7
Quality of Support
9.4
86
7.7
18
Has the product been a good partner in doing business?
9.2
78
9.3
7
Product Direction (% positive)
9.7
88
7.5
19
Features by Category
Hardware
9.1
78
Not enough data
9.3
77
Not enough data
9.0
77
Not enough data
8.9
75
Not enough data
9.0
76
Not enough data
Logistics
9.0
78
Not enough data
9.0
73
Not enough data
9.4
73
Not enough data
9.3
74
Not enough data
Agentic AI - Print Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit
9.0
55
Not enough data
9.3
54
Not enough data
8.3
50
Not enough data
8.9
50
Not enough data
Logistics
9.1
49
Not enough data
9.4
53
Not enough data
9.2
51
Not enough data
9.0
51
Not enough data
8.4
48
Not enough data
Operating System
9.0
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Document Processing
8.9
30
Not enough data
8.8
26
Not enough data
9.0
26
Not enough data
Feature Not Available
Not enough data
9.0
24
Not enough data
Platform Additional Functionality
9.0
25
Not enough data
9.3
24
Not enough data
9.3
25
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Logistics - Print Fulfillment
9.4
29
Not enough data
9.0
28
Not enough data
Agentic AI - Print Fulfillment Services
Not enough data
Not enough data
Customization - Print Fulfillment
8.8
29
Not enough data
9.2
29
Not enough data
9.3
29
Not enough data
Categories
Categories
Shared Categories
MyQ and Tungsten Capture are categorized as OCR
Unique Categories
Tungsten Capture has no unique categories
Reviews
Reviewers' Company Size
MyQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tungsten Capture
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.0%
Printing
7.0%
Government Administration
5.0%
Computer & Network Security
5.0%
Higher Education
4.0%
Other
67.0%
Human Resources
27.3%
Information Technology and Services
13.6%
Financial Services
13.6%
Utilities
9.1%
Hospital & Health Care
9.1%
Other
27.3%
Alternatives
Discussions
More options in reporting
1 Comment
MS
Hello Mohamed,
Thank you for reaching out to MyQ.
With MyQ X we have multiple options to help you get the data that you require.
By using MyQ reports...Read more
MyQ has no more discussions with answers
Tungsten Capture has no discussions with answers
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