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Compare MyGuide vs Teamwork Desk
See this
comparison of MyGuide vs. Teamwork Desk
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Teamwork Desk rates 4.4/5 stars with 35 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Starter
$7
per agent, per month (billed annually)
 
Plus
$13
per agent, per month (billed annually)
 
Pro
$25
per agent, per month (billed annually)
 
Enterprise
Contact Us
Billed annually
 
Free Trial Unavailable
Free Trial
MyGuide
Free Trial Unavailable
Teamwork Desk
Starter
$7per agent, per month (billed annually)
Plus
$13per agent, per month (billed annually)
Pro
$25per agent, per month (billed annually)
Enterprise
Contact UsBilled annually
Free Trial

Ratings

Meets Requirements
Meets Requirements
10.0
8.9
Ease of Use
Ease of Use
9.7
8.6
Ease of Setup
Ease of SetupNot enough data available
8.6
Ease of Admin
Ease of AdminNot enough data available
8.9
Quality of Support
Quality of Support
10.0
8.9
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.9
Product Direction (% positive)
Product Direction (% positive)
7.7
9.2
Meets Requirements
MyGuide
10.0
Teamwork Desk
8.9
Ease of Use
MyGuide
9.7
Teamwork Desk
8.6
Ease of Setup
MyGuide
Not enough data available
Teamwork Desk
8.6
Ease of Admin
MyGuide
Not enough data available
Teamwork Desk
8.9
Quality of Support
MyGuide
10.0
Teamwork Desk
8.9
Ease of Doing Business With
MyGuide
Not enough data available
Teamwork Desk
8.9
Product Direction (% positive)
MyGuide
7.7
Teamwork Desk
9.2

Features

Knowledge Share
Knowledge Base
MyGuide
Not enough data available
Teamwork Desk
8.9
Searchable Articles
MyGuide
Not enough data available
Teamwork Desk
8.7
Community Forums
MyGuide
Not enough data available
Teamwork Desk
Not enough data available
Interactive FAQs & Forums
MyGuide
Not enough data available
Teamwork Desk
Not enough data available
Interaction
Web Portals
MyGuide
Not enough data available
Teamwork Desk
8.7
Forum to Reponse
MyGuide
Not enough data available
Teamwork Desk
Not enough data available
Tickets and Tagging
MyGuide
Not enough data available
Teamwork Desk
8.9
Live Chat
MyGuide
Not enough data available
Teamwork Desk
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
17.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
2.9%
MyGuide
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%
Teamwork Desk
Small-Business
80.0%
Mid-Market
17.1%
Enterprise
2.9%

Reviewers' Industry

 
Information Technology and Services
60.0%
Marketing and Advertising
23.4%
 
Internet
20.0%
Information Technology and Services
19.1%
 
Computer Software
20.0%
Internet
8.5%
 
Computer Software
8.5%
 
Logistics and Supply Chain
6.4%
 
Other
0.0%
Other
34.0%
MyGuide
Information Technology and Services
60.0%
Internet
20.0%
Computer Software
20.0%
Other
0.0%
Teamwork Desk
Marketing and Advertising
23.4%
Information Technology and Services
19.1%
Internet
8.5%
Computer Software
8.5%
Logistics and Supply Chain
6.4%
Other
34.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
vikas s.
User in Computer Software

I like the inline step functionality most. It help us to perform activities step by step. I used the tours set by our admin and I was able to understand functionality very quickly. I would recommend this software for setting up on-boarding tours.

Alma B.
Agency in Internet

I love everything Teamwork team has created so far. This is a fantastic app that integrates seamlessly with the rest of Teamworks apps like Teamwork Projects. Love the survey that customers get with the smiley faces.

Most Helpful Critical Review
Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
MyGuide
Most Helpful Favorable Review
vikas s.
User in Computer Software

I like the inline step functionality most. It help us to perform activities step by step. I used the tours set by our admin and I was able to understand functionality very quickly. I would recommend this software for setting up on-boarding tours.

Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

Teamwork Desk
Most Helpful Favorable Review
Alma B.
Agency in Internet

I love everything Teamwork team has created so far. This is a fantastic app that integrates seamlessly with the rest of Teamworks apps like Teamwork Projects. Love the survey that customers get with the smiley faces.

Most Helpful Critical Review
Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

Screenshots

 
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