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Compare MyGuide vs Solvvy
See this
comparison of MyGuide vs. Solvvy
based on data from user reviews. MyGuide rates 4.8/5 stars with 5 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
MyGuide
Free Trial Unavailable
Solvvy
Free Trial

Ratings

Meets Requirements
Meets Requirements
10.0
8.8
Ease of Use
Ease of Use
9.7
9.3
Ease of Setup
Ease of SetupNot enough data available
8.9
Ease of Admin
Ease of AdminNot enough data available
9.2
Quality of Support
Quality of Support
10.0
9.4
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
Product Direction (% positive)
Product Direction (% positive)
7.7
10.0
Meets Requirements
MyGuide
10.0
Solvvy
8.8
Ease of Use
MyGuide
9.7
Solvvy
9.3
Ease of Setup
MyGuide
Not enough data available
Solvvy
8.9
Ease of Admin
MyGuide
Not enough data available
Solvvy
9.2
Quality of Support
MyGuide
10.0
Solvvy
9.4
Ease of Doing Business With
MyGuide
Not enough data available
Solvvy
9.7
Product Direction (% positive)
MyGuide
7.7
Solvvy
10.0

Features

Knowledge Share
Knowledge Base
MyGuide
Not enough data available
Solvvy
Not enough data available
Searchable Articles
MyGuide
Not enough data available
Solvvy
9.7
Community Forums
MyGuide
Not enough data available
Solvvy
Not enough data available
Interactive FAQs & Forums
MyGuide
Not enough data available
Solvvy
8.6
Interaction
Web Portals
MyGuide
Not enough data available
Solvvy
9.4
Forum to Reponse
MyGuide
Not enough data available
Solvvy
Not enough data available
Tickets and Tagging
MyGuide
Not enough data available
Solvvy
9.0
Live Chat
MyGuide
Not enough data available
Solvvy
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
0%
MyGuide
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%

Reviewers' Industry

 
Information Technology and Services
60.0%
Internet
31.3%
 
Internet
20.0%
Computer Software
28.1%
 
Computer Software
20.0%
Retail
15.6%
 
Consumer Electronics
6.3%
 
Computer Networking
6.3%
 
Other
0.0%
Other
12.5%
MyGuide
Information Technology and Services
60.0%
Internet
20.0%
Computer Software
20.0%
Other
0.0%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Laura T.
Administrator

Solvvy has: - Increased customer self-service rates significantly - A sleek interface that is easy for both our team and our customers to use - Actionable data that informs our decision-making Additionally, training Solvvy never feels like a chore,...

Most Helpful Critical Review
Most Helpful Critical Review
Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

 
MyGuide
Most Helpful Favorable Review
Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Solvvy
Most Helpful Favorable Review
Laura T.
Administrator

Solvvy has: - Increased customer self-service rates significantly - A sleek interface that is easy for both our team and our customers to use - Actionable data that informs our decision-making Additionally, training Solvvy never feels like a chore,...

Most Helpful Critical Review
Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

Screenshots

 
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Videos

 No videos provided
MyGuide
No videos provided
Solvvy
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