# Mux vs ZEGOCLOUD Comparison | | Mux | ZEGOCLOUD | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | | **Total Reviews** | 20 | 59 | | **Largest Market Segment** | Small-Business (55.0% of reviews) | Small-Business (82.5% of reviews) | | **Entry Level Price** | Pay As You Go | Free Trial | --- ## Top Pros & Cons ### Mux **Not enough data** ### ZEGOCLOUD Pros: - Customer Support (2 reviews) - Video Quality (2 reviews) Cons: - Integration Issues (2 reviews) - Missing Features (1 reviews) --- ## Ratings Comparison | Rating | Mux | ZEGOCLOUD | |---|---|---| | **Meets Requirements** | 8.4 (16 reviews) | 9.2 (51 reviews) | | **Ease of Use** | 8.9 (16 reviews) | 9.1 (51 reviews) | | **Ease of Setup** | 8.3 (7 reviews) | 9.0 (26 reviews) | | **Ease of Admin** | 8.1 (7 reviews) | 9.2 (22 reviews) | | **Quality of Support** | 8.1 (14 reviews) | 9.3 (51 reviews) | | **Has the product been a good partner in doing business?** | 7.1 (8 reviews) | 9.5 (22 reviews) | | **Product Direction (% positive)** | 8.5 (16 reviews) | 9.8 (53 reviews) | --- ## Pricing ### Mux #### Entry-Level Pricing Plan: Pay as you go Price: Pay As You Go Description: Pay only for what you use. Volume discounts automatically applied as you scale. Key Features: - $0 / month to start - Mux Data Startup included [Browse all 6 editions](https://www.g2.com/products/mux/pricing) #### Free Trial Yes ### ZEGOCLOUD #### Entry-Level Pricing Plan: Simple, Flexible Pricing For Teams of All Sizes Price: Free Trial Description: Build real-time engagement into your apps. Key Features: - Quick integration - Few lines of code, within 30 mins - Free credits - Start now to get 10,000 mins per month - Platform compatibility - Integrate with any development environment. [Learn more about ZEGOCLOUD](https://www.g2.com/products/zegocloud-zegocloud/reviews) #### Free Trial No --- ## Features Comparison By Category ### Communication Platform as a Service (CPaaS) | Product | Score | Reviews | |---|---|---| | **Mux** | N/A | N/A | | **ZEGOCLOUD** | 9.0/10 | 29 | #### Functionality | Feature | Mux | ZEGOCLOUD | |---|---|---| | **Ease Of Integration** | Not enough data | 8.9 (28 reviews) | | **API Call Speed** | Not enough data | 9.0 (28 reviews) | | **Communication Varieties** | Not enough data | 9.1 (27 reviews) | #### Support | Feature | Mux | ZEGOCLOUD | |---|---|---| | **Documentation** | Not enough data | 8.8 (27 reviews) | | **Community Support** | Not enough data | 9.0 (25 reviews) | | **Professional Support** | Not enough data | 9.3 (28 reviews) | ### Video Platform as a Service (VPaaS) | Product | Score | Reviews | |---|---|---| | **Mux** | 7.7/10 | 14 | | **ZEGOCLOUD** | 9.2/10 | 44 | #### API Features | Feature | Mux | ZEGOCLOUD | |---|---|---| | **Live Chat** | Not enough data | 9.6 (40 reviews) | | **Screen Sharing** | Not enough data | 9.2 (35 reviews) | | **Subtitles and Closed Captions** | 6.4 (6 reviews) | 9.1 (33 reviews) | | **Custom Video Player** | 9.2 (11 reviews) | 9.2 (37 reviews) | | **Live Simulcasting** | 7.6 (7 reviews) | 9.2 (35 reviews) | #### Security and Compliance | Feature | Mux | ZEGOCLOUD | |---|---|---| | **Encryption** | Feature Not Available | 9.0 (32 reviews) | | **Watermarking** | Feature Not Available | 9.0 (30 reviews) | | **HIPAA Compliance** | Not enough data | Feature Not Available | | **GDPR Compliance** | Feature Not Available | 9.3 (32 reviews) | --- ## Categories **Shared Categories (1):** [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas) **Unique to Mux (1):** [Stream Analytics Software](https://www.g2.com/categories/stream-analytics) **Unique to ZEGOCLOUD (1):** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) --- ## Reviewer Demographics ### By Company Size | Segment | Mux | ZEGOCLOUD | |---|---|---| | **Small-Business** | 55.0% | 82.5% | | **Mid-Market** | 35.0% | 14.0% | | **Enterprise** | 10.0% | 3.5% | ### By Industry #### Mux - **Computer Software:** 40.0% - **Information Technology and Services:** 15.0% - **Internet:** 10.0% - **Retail:** 5.0% - **Publishing:** 5.0% - **Media Production:** 5.0% - **Marketing and Advertising:** 5.0% - **Health, Wellness and Fitness:** 5.0% - **Education Management:** 5.0% - **Computer & Network Security:** 5.0% #### ZEGOCLOUD - **Computer Software:** 12.3% - **Information Technology and Services:** 12.3% - **Entertainment:** 10.5% - **Internet:** 5.3% - **Primary/Secondary Education:** 3.5% - **Non-Profit Organization Management:** 3.5% - **Mental Health Care:** 3.5% - **Business Supplies and Equipment:** 3.5% - **Hospital & Health Care:** 3.5% - **Writing and Editing:** 3.5% - **Other:** 38.6% --- ## Alternatives ### Alternatives to Mux - [Vimeo](https://www.g2.com/products/vimeo/reviews) — 4.3/5 stars (722 reviews) - [Cloudinary](https://www.g2.com/products/cloudinary/reviews) — 4.4/5 stars (221 reviews) - [Gumlet](https://www.g2.com/products/gumlet/reviews) — 4.7/5 stars (358 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (529 reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) — 4.6/5 stars (1140 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) — 4.5/5 stars (578 reviews) - [Tealium](https://www.g2.com/products/tealium-2026-07-21/reviews) — 4.3/5 stars (479 reviews) - [Spotfire Analytics](https://www.g2.com/products/spotfire-analytics/reviews) — 4.2/5 stars (362 reviews) - [ImageKit](https://www.g2.com/products/imagekit/reviews) — 4.7/5 stars (300 reviews) ### Alternatives to ZEGOCLOUD - [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (529 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) — 4.3/5 stars (722 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1235 reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) — 4.6/5 stars (1140 reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews) - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews) - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews) - [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews) — 4.4/5 stars (504 reviews) - [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (500 reviews) --- ## Top Discussions ### Mux No discussions available for this product. ### ZEGOCLOUD No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mux-vs-zegocloud-zegocloud)