Compare Mural and UXPressia 
At a Glance
Market Segments
Enterprise (43.6% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
Free
Free
Mural
Star Rating
(1,460)4.6 out of 5
Market Segments
Enterprise (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansUXPressia
Star Rating
(36)4.5 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mural excels in fostering collaboration, particularly for remote teams. Users appreciate its visual and intuitive interface, which supports agile methodologies and offers a wide range of templates to streamline project workflows.
- Users say that UXPressia shines in its simplicity and ease of use, especially for creating customer journey maps. Reviewers highlight its intuitive design, which allows for easy customization of flows and steps, making it feel like a blank canvas for tailored journeys.
- According to verified reviews, Mural has a significant edge in overall user satisfaction, reflected in its higher G2 Score and a larger number of reviews. This suggests a more established user base that finds value in its features and capabilities.
- Reviewers mention that while Mural offers robust features for visual collaboration, some users find it challenging to match their specific workflow needs, indicating potential configuration hurdles. In contrast, UXPressia's straightforward tools are praised for their ease of setup and user-friendly experience.
- Users highlight that UXPressia provides valuable resources, such as personas and how-to videos, which enhance the learning experience and support users in maximizing the platform's potential. This educational aspect is a strong point for those new to journey mapping.
- G2 reviewers note that Mural's flexibility in brainstorming and planning is a significant advantage, especially for teams that require dynamic collaboration tools. However, UXPressia's focus on integrated communications and data analytics is appealing for users looking for a more comprehensive approach to customer journey mapping.
Pricing
Entry-Level Pricing
Mural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
UXPressia
FOREVER FREE
Free
A simple way to get started for teams new to UXPressia. No time limitations.
- up to 15 tags
- 3 customer journey maps, 3 personas, and 3 impact maps
- Pie and bar charts
Free Trial
Mural
Free Trial is available
UXPressia
Free Trial is available
Ratings
Meets Requirements
8.9
1,012
8.3
30
Ease of Use
8.8
1,008
9.0
30
Ease of Setup
8.9
446
9.6
15
Ease of Admin
8.6
375
8.5
10
Quality of Support
9.0
623
9.2
26
Has the product been a good partner in doing business?
9.1
313
9.2
8
Product Direction (% positive)
8.8
922
9.6
29
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.9
20
Not enough data
6.8
20
Not enough data
7.8
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
19
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Projects
8.5
19
Not enough data
8.6
20
Not enough data
8.0
19
Not enough data
6.9
19
Not enough data
8.0
19
Not enough data
Feature Not Available
Not enough data
7.6
19
Not enough data
8.5
19
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
19
Not enough data
Resource Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Project Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
4.6
16
Not enough data
4.9
16
Not enough data
Agentic AI - Project Management
7.5
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
6.9
8
Not enough data
7.9
8
Not enough data
Analytics
5.4
13
Not enough data
Execution
9.5
14
Not enough data
8.3
15
Not enough data
7.6
13
Not enough data
Roadmapping
8.9
15
Not enough data
8.2
14
Not enough data
Design Tools
8.3
572
Not enough data
8.8
607
Not enough data
8.8
553
Not enough data
8.8
618
Not enough data
9.0
640
Not enough data
Communication Tools
8.9
569
Not enough data
8.7
589
Not enough data
Integrations
8.0
259
Not enough data
8.7
514
Not enough data
Software Offering
9.1
609
Not enough data
8.4
310
Not enough data
7.4
303
Not enough data
Agentic AI - Collaborative Whiteboard
7.9
23
Not enough data
8.3
24
Not enough data
8.5
23
Not enough data
Platform Basics
7.5
20
Not enough data
Feature Not Available
Not enough data
8.8
20
Not enough data
Platform Content
Feature Not Available
Not enough data
8.6
21
Not enough data
7.6
19
Not enough data
7.9
19
Not enough data
Platform Additional Functionality
6.4
19
Not enough data
7.0
19
Not enough data
8.0
19
Not enough data
Generative AI
5.7
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.9
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
9.3
379
Not enough data
8.6
288
Not enough data
8.7
355
Not enough data
Visual Tools
8.6
362
Not enough data
8.9
368
Not enough data
8.8
317
Not enough data
Mind Map Availability
8.4
290
Not enough data
8.7
209
Not enough data
7.5
192
Not enough data
9.0
279
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
10
8.7
20
8.2
10
8.5
19
8.3
9
8.8
21
6.9
9
9.1
17
4.1
9
7.4
17
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Collaboration
8.4
328
9.3
5
8.2
353
7.0
5
8.8
507
8.3
5
Feature Not Available
9.0
5
Hardware
Feature Not Available
Feature Not Available
Feature Not Available
9.0
5
Security
8.8
526
7.7
5
9.2
443
8.0
5
Agentic AI - Visual Collaboration Platforms
8.3
24
Not enough data
8.6
24
Not enough data
Feedback
8.6
33
Not enough data
8.8
33
Not enough data
Idea Sources
Feature Not Available
Not enough data
8.1
31
Not enough data
Idea Collection
8.2
32
Not enough data
6.8
32
Not enough data
6.7
32
Not enough data
7.0
32
Not enough data
8.4
31
Not enough data
Integrations
Feature Not Available
Not enough data
7.4
30
Not enough data
Agentic AI - Idea Management
7.9
13
Not enough data
7.7
14
Not enough data
7.8
13
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Planning
Feature Not Available
Not enough data
7.7
5
Not enough data
7.2
6
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mural and UXPressia are categorized as Visual Collaboration Platforms and Customer Journey Mapping
Unique Categories
Mural is categorized as Collaborative Whiteboard, Strategy and Innovation Roadmapping Tools, Idea Management, Mind Mapping, Diagramming, Wireframing, Presentation, Project Management, and Product Management
UXPressia has no unique categories
Reviews
Reviewers' Company Size
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXPressia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Management Consulting
11.7%
Computer Software
11.0%
Financial Services
5.0%
Higher Education
3.6%
Other
54.3%
Higher Education
13.9%
Design
11.1%
Education Management
11.1%
Consulting
11.1%
Information Technology and Services
8.3%
Other
44.4%
Alternatives
Discussions
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
Can you use mural with zoom?
4 Comments
BK
Mural is one of the Zoom apps... so you can invite meeting attendees to participate in a mural directly in zoom (just click on the apps symbol on the Mural...Read more
would like to explore Mural for education
4 Comments
EB
https://www.certsout.com/ is the right choice for a student in IT to pass the exam well and quickly. Download the latest exam certsout, practice exams from...Read more
How do you use Uxpressia?
1 Comment
US
You sign up, create your first journey mapping or personas project and start working.
With a PRO account, there are almost no limits to your mapping...Read more
How do I create a customer journey map online?
1 Comment
US
With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not...Read more
How do you create a customer journey map in UX?
1 Comment
US
Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if...Read more
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