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Compare Mural and Smartsheet 
Featured Products
At a Glance
Market Segments
Enterprise (44.0% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free
$9.00 1 user Per Month
Mural
Star Rating
(1,442)4.6 out of 5
Market Segments
Enterprise (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,398)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mural. Users appreciate its combination of spreadsheet simplicity with robust project management features, allowing for customizable workflows and real-time collaboration.
- Users say that Smartsheet's extensive range of tools makes it easy to manage daily activities efficiently. Reviewers highlight the platform's intuitive interface and powerful dashboard capabilities, which enhance visibility and streamline project tracking.
- According to verified reviews, Mural shines in supporting visual collaboration and agile methodologies. Users find it particularly effective for remote teamwork, with features like voting, timers, and a variety of templates that facilitate brainstorming and planning sessions.
- Reviewers mention that while Mural is user-friendly and flexible, it may not match the comprehensive project management capabilities of Smartsheet. Users appreciate Mural's visual tools but note that it lacks some of the advanced task management features that Smartsheet offers, such as detailed due date tracking and task prioritization.
- G2 reviewers highlight that Smartsheet's implementation process is quick and straightforward, with many users praising the intuitive onboarding experience. This ease of setup contributes to a smoother transition for teams looking to adopt new project management software.
- Users report that Mural's focus on visual thinking and collaboration tools makes it a great choice for teams that prioritize creativity and brainstorming. However, some users feel that it may not be as effective for detailed project planning compared to Smartsheet, which offers more structured project mapping and GANTT chart functionalities.
Pricing
Entry-Level Pricing
Mural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Mural
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.9
995
8.5
18,113
Ease of Use
8.8
991
8.4
18,353
Ease of Setup
8.8
429
8.3
10,145
Ease of Admin
8.6
374
8.5
7,605
Quality of Support
8.9
606
8.3
14,022
Has the product been a good partner in doing business?
9.1
312
8.6
7,055
Product Direction (% positive)
8.8
905
8.6
17,606
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.3
15
8.7
10055
|
Verified
6.3
15
8.8
10059
|
Verified
7.4
15
8.5
9784
|
Verified
Feature Not Available
8.4
9462
|
Verified
Feature Not Available
8.1
9269
|
Verified
6.9
14
Feature Not Available
Feature Not Available
8.1
9335
|
Verified
Feature Not Available
8.0
8798
|
Verified
Projects
8.7
14
8.6
9282
|
Verified
8.9
14
8.3
8629
|
Verified
7.9
14
8.2
8743
|
Verified
6.1
14
8.0
8659
|
Verified
8.0
14
8.2
8828
|
Verified
Feature Not Available
7.6
7599
|
Verified
7.1
14
8.0
8299
|
Verified
8.3
14
8.1
8859
|
Verified
Feature Not Available
7.8
7840
|
Verified
Feature Not Available
7.6
7444
|
Verified
8.2
14
7.6
7263
|
Verified
Resource Management
Feature Not Available
7.6
7739
|
Verified
Feature Not Available
7.6
7807
|
Verified
Feature Not Available
8.1
8438
|
Verified
Project Monitoring
Feature Not Available
7.8
7450
|
Verified
Feature Not Available
7.7
7560
|
Verified
Feature Not Available
8.2
8607
|
Verified
Generative AI
3.0
11
6.0
3060
2.9
11
6.1
3045
Agentic AI - Project Management
Not enough data
5.5
923
Not enough data
5.9
923
Not enough data
5.7
916
Not enough data
5.7
914
Not enough data
5.6
914
Not enough data
5.6
911
Not enough data
5.8
913
Portfolio Management
Not enough data
7.9
4813
Not enough data
8.5
5518
Not enough data
8.0
4999
Not enough data
7.7
4603
Project Management
Not enough data
8.2
5419
Not enough data
8.3
5496
Not enough data
7.7
4623
Resource Management
Not enough data
7.8
4754
Not enough data
7.8
4823
Not enough data
7.9
4773
Data & Analytics
Not enough data
8.0
4984
Not enough data
8.0
5162
Not enough data
8.1
5076
Not enough data
7.5
4446
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Analytics
5.4
14
Not enough data
Execution
9.6
15
Not enough data
8.3
15
Not enough data
7.6
14
Not enough data
Roadmapping
8.9
15
Not enough data
8.1
15
Not enough data
Design Tools
8.2
557
Not enough data
8.8
592
Not enough data
8.8
537
Not enough data
8.8
603
Not enough data
9.0
624
Not enough data
Communication Tools
8.9
554
Not enough data
8.7
574
Not enough data
Integrations
7.9
244
Not enough data
8.6
499
Not enough data
Software Offering
9.2
594
Not enough data
8.3
295
Not enough data
7.4
288
Not enough data
Agentic AI - Collaborative Whiteboard
5.4
8
Not enough data
6.7
9
Not enough data
7.1
8
Not enough data
Setup
Not enough data
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5021
Not enough data
8.5
5392
Management
Not enough data
Feature Not Available
Not enough data
8.1
4652
Not enough data
7.5
4367
Generative AI
Not enough data
6.3
1818
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Platform Basics
7.4
17
Not enough data
Feature Not Available
Not enough data
8.8
16
Not enough data
Platform Content
Feature Not Available
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
7.5
16
Not enough data
Platform Additional Functionality
5.8
16
Not enough data
6.8
16
Not enough data
7.6
16
Not enough data
Generative AI
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
9.3
378
Not enough data
8.6
287
Not enough data
8.8
353
Not enough data
Visual Tools
8.6
360
Not enough data
8.9
367
Not enough data
8.8
315
Not enough data
Mind Map Availability
8.4
289
Not enough data
8.7
208
Not enough data
7.5
191
Not enough data
9.0
278
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.2
11
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
7.0
11
Not enough data
4.8
11
Not enough data
Agentic AI - Customer Journey Mapping
7.5
6
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Collaboration
8.4
312
Not enough data
8.1
339
Not enough data
8.8
492
Not enough data
Feature Not Available
Not enough data
Hardware
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
512
Not enough data
9.2
429
Not enough data
Agentic AI - Visual Collaboration Platforms
7.1
8
Not enough data
7.0
9
Not enough data
Task Creation
Not enough data
8.7
7310
Not enough data
8.8
7391
Not enough data
8.3
6923
Not enough data
7.8
6114
Task Management
Not enough data
8.5
7068
Not enough data
8.5
6977
Not enough data
8.1
6637
Not enough data
8.2
6463
Generative AI
Not enough data
6.2
2413
Not enough data
6.2
2415
Automation
Not enough data
8.5
4249
Not enough data
8.3
4202
Not enough data
8.1
3935
Administration
Not enough data
8.2
4102
Not enough data
8.1
3884
Not enough data
8.8
4100
Project management
Not enough data
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4026
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4064
Workload
Not enough data
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Communication & Collaboration
Not enough data
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4115
Cost Management
Not enough data
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Integration
Not enough data
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Generative AI
Not enough data
6.5
1654
Not enough data
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
362
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Controls
Not enough data
8.0
6468
Not enough data
7.6
5486
Not enough data
8.2
6799
Not enough data
Feature Not Available
Not enough data
7.9
6082
Project Management
Not enough data
8.8
7422
Not enough data
8.7
7295
Not enough data
8.6
7160
Not enough data
7.9
6147
Remote Collaboration
Not enough data
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2272
Not enough data
6.3
2276
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
427
Feedback
8.5
26
Not enough data
8.7
26
Not enough data
Idea Sources
Feature Not Available
Not enough data
8.1
24
Not enough data
Idea Collection
8.0
25
Not enough data
5.9
25
Not enough data
6.1
25
Not enough data
6.3
25
Not enough data
8.3
24
Not enough data
Integrations
Feature Not Available
Not enough data
6.8
23
Not enough data
Agentic AI - Idea Management
6.1
6
Not enough data
6.9
7
Not enough data
5.8
6
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Planning
Feature Not Available
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mural and Smartsheet are categorized as Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Management Consulting
11.8%
Computer Software
11.1%
Financial Services
5.1%
Higher Education
3.6%
Other
53.9%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
Can you use mural with zoom?
4 Comments
BK
Mural is one of the Zoom apps... so you can invite meeting attendees to participate in a mural directly in zoom (just click on the apps symbol on the Mural...Read more
would like to explore Mural for education
4 Comments
EB
https://www.certsout.com/ is the right choice for a student in IT to pass the exam well and quickly. Download the latest exam certsout, practice exams from...Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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