Compare Mural and Smartsheet 
At a Glance
Market Segments
Enterprise (43.6% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free
$9.00 1 user Per Month
Mural
Star Rating
(1,460)4.6 out of 5
Market Segments
Enterprise (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,446)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in project tracking and collaboration, with users highlighting its intuitive interface and customizable sheets that help teams stay organized and aligned on tasks and deadlines.
- Users say Mural stands out for its agility and professionalism, particularly in supporting remote teamwork with features like voting, timers, and facilitation tools, making it a great choice for teams that prioritize visual collaboration.
- According to verified reviews, Smartsheet's implementation process is praised for being quick and straightforward, with many users appreciating the real-time updates that keep everyone informed about project progress.
- Reviewers mention that while Mural offers a broad selection of templates that enhance visual thinking, some users feel it may not be as robust for detailed project management tasks compared to Smartsheet, which provides comprehensive tools for task prioritization and due dates.
- G2 reviewers highlight that Smartsheet's strong market presence and high satisfaction scores reflect its reliability, with users noting that it effectively tracks project allocation and deadlines, making it easier to manage resources.
- Users appreciate Mural's user-friendly design, which supports agile methodologies, but some find that it lacks the depth in project management features that Smartsheet offers, particularly in areas like GANTT charts and issue tracking.
Pricing
Entry-Level Pricing
Mural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Mural
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.9
1,012
8.5
18,143
Ease of Use
8.8
1,008
8.4
18,386
Ease of Setup
8.9
446
8.3
10,177
Ease of Admin
8.6
375
8.5
7,623
Quality of Support
9.0
623
8.3
14,048
Has the product been a good partner in doing business?
9.1
313
8.6
7,072
Product Direction (% positive)
8.8
922
8.6
17,636
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.9
20
8.7
10067
|
Verified
6.8
20
8.8
10070
|
Verified
7.8
20
8.5
9791
|
Verified
Feature Not Available
8.4
9471
|
Verified
Feature Not Available
8.1
9275
|
Verified
7.6
19
Feature Not Available
Feature Not Available
8.1
9342
|
Verified
Feature Not Available
8.0
8802
|
Verified
Projects
8.5
19
8.6
9291
|
Verified
8.6
20
8.3
8632
|
Verified
8.0
19
8.2
8748
|
Verified
6.9
19
8.0
8665
|
Verified
8.0
19
8.2
8838
|
Verified
Feature Not Available
7.6
7602
|
Verified
7.6
19
8.0
8305
|
Verified
8.5
19
8.1
8866
|
Verified
Feature Not Available
7.8
7844
|
Verified
Feature Not Available
7.6
7447
|
Verified
8.2
19
7.6
7266
|
Verified
Resource Management
Feature Not Available
7.6
7742
|
Verified
Feature Not Available
7.6
7810
|
Verified
Feature Not Available
8.1
8443
|
Verified
Project Monitoring
Feature Not Available
7.8
7454
|
Verified
Feature Not Available
7.7
7563
|
Verified
Feature Not Available
8.2
8617
|
Verified
Generative AI
4.6
16
6.0
3063
4.9
16
6.1
3047
Agentic AI - Project Management
7.5
8
5.6
925
7.5
8
5.9
924
7.5
8
5.7
919
7.7
8
5.7
916
7.9
8
5.7
915
6.9
8
5.6
912
7.9
8
5.8
915
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Analytics
5.4
13
Not enough data
Execution
9.5
14
Not enough data
8.3
15
Not enough data
7.6
13
Not enough data
Roadmapping
8.9
15
Not enough data
8.2
14
Not enough data
Design Tools
8.3
572
Not enough data
8.8
607
Not enough data
8.8
553
Not enough data
8.8
618
Not enough data
9.0
640
Not enough data
Communication Tools
8.9
569
Not enough data
8.7
589
Not enough data
Integrations
8.0
259
Not enough data
8.7
514
Not enough data
Software Offering
9.1
609
Not enough data
8.4
310
Not enough data
7.4
303
Not enough data
Agentic AI - Collaborative Whiteboard
7.9
23
Not enough data
8.3
24
Not enough data
8.5
23
Not enough data
Setup
Not enough data
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Management
Not enough data
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Generative AI
Not enough data
6.3
1817
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Platform Basics
7.5
20
Not enough data
Feature Not Available
Not enough data
8.8
20
Not enough data
Platform Content
Feature Not Available
Not enough data
8.6
21
Not enough data
7.6
19
Not enough data
7.9
19
Not enough data
Platform Additional Functionality
6.4
19
Not enough data
7.0
19
Not enough data
8.0
19
Not enough data
Generative AI
5.7
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.9
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
9.3
379
Not enough data
8.6
288
Not enough data
8.7
355
Not enough data
Visual Tools
8.6
362
Not enough data
8.9
368
Not enough data
8.8
317
Not enough data
Mind Map Availability
8.4
290
Not enough data
8.7
209
Not enough data
7.5
192
Not enough data
9.0
279
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
10
Not enough data
8.2
10
Not enough data
8.3
9
Not enough data
6.9
9
Not enough data
4.1
9
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Collaboration
8.4
328
Not enough data
8.2
353
Not enough data
8.8
507
Not enough data
Feature Not Available
Not enough data
Hardware
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
526
Not enough data
9.2
443
Not enough data
Agentic AI - Visual Collaboration Platforms
8.3
24
Not enough data
8.6
24
Not enough data
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6926
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Automation
Not enough data
8.5
4249
Not enough data
8.3
4203
Not enough data
8.1
3938
Administration
Not enough data
8.2
4103
Not enough data
8.1
3884
Not enough data
8.8
4101
Project management
Not enough data
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4028
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4066
Workload
Not enough data
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Communication & Collaboration
Not enough data
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4116
Cost Management
Not enough data
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Integration
Not enough data
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Generative AI
Not enough data
6.5
1654
Not enough data
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Controls
Not enough data
8.0
6468
Not enough data
7.6
5487
Not enough data
8.2
6801
Not enough data
Feature Not Available
Not enough data
7.9
6084
Project Management
Not enough data
8.8
7424
Not enough data
8.7
7297
Not enough data
8.6
7162
Not enough data
7.9
6148
Remote Collaboration
Not enough data
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2273
Not enough data
6.3
2277
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
428
Feedback
8.6
33
Not enough data
8.8
33
Not enough data
Idea Sources
Feature Not Available
Not enough data
8.1
31
Not enough data
Idea Collection
8.2
32
Not enough data
6.8
32
Not enough data
6.7
32
Not enough data
7.0
32
Not enough data
8.4
31
Not enough data
Integrations
Feature Not Available
Not enough data
7.4
30
Not enough data
Agentic AI - Idea Management
7.9
13
Not enough data
7.7
14
Not enough data
7.8
13
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Planning
Feature Not Available
Not enough data
7.7
5
Not enough data
7.2
6
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mural and Smartsheet are categorized as Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Management Consulting
11.7%
Computer Software
11.0%
Financial Services
5.0%
Higher Education
3.6%
Other
54.3%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Discussions
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
Can you use mural with zoom?
4 Comments
BK
Mural is one of the Zoom apps... so you can invite meeting attendees to participate in a mural directly in zoom (just click on the apps symbol on the Mural...Read more
would like to explore Mural for education
4 Comments
EB
https://www.certsout.com/ is the right choice for a student in IT to pass the exam well and quickly. Download the latest exam certsout, practice exams from...Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
