# Mural vs Smartsheet Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartsheet excels in project management capabilities, with users appreciating its ability to store all project information in one easily accessible place. This centralized approach allows for easy report creation and effective tracking of tasks, which is particularly beneficial for teams managing multiple projects.
- **Users say** that Mural shines in its collaborative features, enabling teams to brainstorm ideas visually. Reviewers highlight the platform's extensive template options and intuitive setup, which allows users to start working immediately, enhancing team collaboration and creativity.
- **According to verified reviews** , Smartsheet's automated notifications are a standout feature, helping users stay on top of their tasks without the need for constant reminders. This automation is praised for improving productivity and ensuring that team members are aware of their responsibilities.
- **Reviewers mention** that while Mural offers a strong collaborative environment, it may not be as robust in project tracking features compared to Smartsheet. Users noted that Mural's task prioritization and due date management could be improved, which may hinder its effectiveness for teams focused on detailed project management.
- **G2 reviewers highlight** that Smartsheet provides a comprehensive dashboard for visualizing crucial data and KPIs, making it easier for teams to monitor progress and make informed decisions. This feature is particularly valued by users who need to present data clearly to stakeholders.
- **Users report** that Mural's ease of use is a significant advantage, with many finding the platform simple and intuitive. However, some users feel that its project management capabilities, such as issue tracking and planning, are not as strong as those offered by Smartsheet, which may limit its appeal for more complex project needs.



| | Mural | Smartsheet | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,459 | 22,097 | 
| **Largest Market Segment** | Enterprise (43.7% of reviews) | Mid-Market (41.3% of reviews) | 
| **Entry Level Price** | Free | $9.00 1 user Per Month | 

---
## Top Pros & Cons

### Mural

Pros:
- Ease of Use (43 reviews)
- Team Collaboration (35 reviews)

Cons:
- Slow Performance (17 reviews)
- Slow Loading (16 reviews)

### Smartsheet

Pros:
- Ease of Use (2831 reviews)
- Project Management (2212 reviews)

Cons:
- Learning Curve (1453 reviews)
- Missing Features (1197 reviews)

---
## Ratings Comparison
| Rating | Mural | Smartsheet | 
|---|---|---|
  | **Meets Requirements** | 8.9 (1009 reviews) | 8.5 (18525 reviews) | 
  | **Ease of Use** | 8.8 (1005 reviews) | 8.4 (18787 reviews) | 
  | **Ease of Setup** | 8.9 (443 reviews) | 8.3 (10521 reviews) | 
  | **Ease of Admin** | 8.6 (375 reviews) | 8.5 (7949 reviews) | 
  | **Quality of Support** | 9.0 (621 reviews) | 8.3 (14338 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (312 reviews) | 8.6 (7404 reviews) | 
  | **Product Direction (% positive)** | 8.8 (919 reviews) | 8.6 (17961 reviews) | 

---
## Pricing

### Mural

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Get your team started fast

Key Features:
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates

[Browse all 4 editions](https://www.g2.com/products/mural/pricing)

#### Free Trial

Yes

### Smartsheet

#### Entry-Level Pricing

Plan: Pro

Price: $9.00 1 user Per Month

Description: For people and teams that want to track, share, and manage projects.

Includes:

Key Features:
- Up to 10 editors (paid license required to edit)
-  Unlimited free viewers
-   Unlimited sheets, reports, and forms

[Browse all 3 editions](https://www.g2.com/products/smartsheet/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Communication

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 7.5/10 | 22 |
| **Smartsheet** | 7.7/10 | 11227 |

#### Tasks

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Creation & Assignment** | 7.9 (19 reviews) | 8.7 (10150 reviews) ✓ Verified | 
| **Due Dates** | 6.8 (19 reviews) | 8.8 (10161 reviews) ✓ Verified | 
| **Task Prioritization** | 7.6 (19 reviews) | 8.5 (9844 reviews) ✓ Verified | 
| **To-Do Lists** | Feature Not Available | 8.5 (9516 reviews) ✓ Verified | 
| **Dependencies** | Feature Not Available | 8.1 (9306 reviews) ✓ Verified | 
| **Mass Updates** | 7.5 (18 reviews) | Feature Not Available | 
| **Drag & Drop** | Feature Not Available | 8.2 (9363 reviews) ✓ Verified | 
| **Recurring Tasks** | Feature Not Available | 8.0 (8820 reviews) ✓ Verified | 

#### Projects

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Planning** | 8.6 (18 reviews) | 8.6 (9356 reviews) ✓ Verified | 
| **Project Map** | 8.6 (19 reviews) | 8.3 (8659 reviews) ✓ Verified | 
| **GANTT** | 8.0 (18 reviews) | 8.2 (8788 reviews) ✓ Verified | 
| **Calendar View** | 6.8 (18 reviews) | 8.0 (8697 reviews) ✓ Verified | 
| **Views** | 8.1 (18 reviews) | 8.2 (8947 reviews) ✓ Verified | 
| **Project Budgeting** | Feature Not Available | 7.6 (7617 reviews) ✓ Verified | 
| **Issue Tracking** | 7.6 (18 reviews) | 8.0 (8337 reviews) ✓ Verified | 
| **Templates** | 8.4 (18 reviews) | 8.1 (8907 reviews) ✓ Verified | 
| **Critical Path** | Feature Not Available | 7.8 (7850 reviews) ✓ Verified | 
| **Time & Expense** | Feature Not Available | 7.6 (7459 reviews) ✓ Verified | 
| **Methodologies** | 8.1 (18 reviews) | 7.6 (7274 reviews) ✓ Verified | 

#### Resource Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Resource Definiton** | Feature Not Available | 7.6 (7748 reviews) ✓ Verified | 
| **Capacity** | Feature Not Available | 7.6 (7825 reviews) ✓ Verified | 
| **Scheduling** | Feature Not Available | 8.1 (8470 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Baselining / KPIs** | Feature Not Available | 7.8 (7475 reviews) ✓ Verified | 
| **Resource Allocation** | Feature Not Available | 7.7 (7580 reviews) ✓ Verified | 
| **Dashboards** | Feature Not Available | 8.2 (8755 reviews) ✓ Verified | 

#### Generative AI

| Feature | Mural | Smartsheet | 
|---|---|---|
| **AI Text Generation** | 4.4 (15 reviews) | 6.0 (3072 reviews) | 
| **AI Text Summarization** | 4.7 (15 reviews) | 6.1 (3053 reviews) | 

#### Agentic AI - Project Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (7 reviews) | 5.6 (931 reviews) | 
| **Multi-step Planning** | 7.1 (7 reviews) | 5.9 (928 reviews) | 
| **Cross-system Integration** | 7.4 (7 reviews) | 5.9 (968 reviews) | 
| **Adaptive Learning** | 7.4 (7 reviews) | 5.7 (918 reviews) | 
| **Natural Language Interaction** | 7.9 (7 reviews) | 5.7 (918 reviews) | 
| **Proactive Assistance** | 6.7 (7 reviews) | 5.6 (916 reviews) | 
| **Decision Making** | 7.6 (7 reviews) | 5.8 (918 reviews) | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | 7.8/10 | 6238 |

#### Portfolio Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Portfolio Types** | Not enough data | 7.9 (4814 reviews) | 
| **Planning** | Not enough data | 8.5 (5532 reviews) | 
| **Alignment** | Not enough data | 8.1 (5003 reviews) | 
| **Portfolio Mix** | Not enough data | 7.7 (4603 reviews) | 

#### Project Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Dependencies** | Not enough data | 8.2 (5423 reviews) | 
| **Priorities** | Not enough data | 8.3 (5502 reviews) | 
| **Lean Management** | Not enough data | 7.7 (4625 reviews) | 

#### Resource Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Definition** | Not enough data | 7.8 (4754 reviews) | 
| **Allocation** | Not enough data | 7.8 (4826 reviews) | 
| **Optimization** | Not enough data | 7.9 (4778 reviews) | 

#### Data & Analytics

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Data Consolidation** | Not enough data | 8.1 (4993 reviews) | 
| **Visualizations** | Not enough data | 8.0 (5165 reviews) | 
| **Performance** | Not enough data | 8.1 (5076 reviews) | 
| **Risk Analysis** | Not enough data | 7.5 (4447 reviews) | 

#### Strategy - Project and Portfolio Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Simulation** | Not enough data | 6.7 (2051 reviews) | 
| **Tracking** | Not enough data | 7.6 (2084 reviews) | 
| **Planning** | Not enough data | 7.9 (2066 reviews) | 
| **Objectives** | Not enough data | 7.6 (2058 reviews) | 
| **Visiblity** | Not enough data | 7.8 (2054 reviews) | 
| **Alignment** | Not enough data | 7.6 (2054 reviews) | 
| **Risk Management** | Not enough data | 7.2 (2035 reviews) | 
| **Implementation** | Not enough data | 7.6 (2048 reviews) | 
| **Optimization** | Not enough data | 7.5 (2036 reviews) | 
| **Prioritization** | Not enough data | 7.8 (2043 reviews) | 

### Strategy and Innovation Roadmapping Tools

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 8.0/10 | 21 |
| **Smartsheet** | N/A | N/A |

#### Analytics

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Analytics** | 5.4 (13 reviews) | Not enough data | 

#### Execution

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Team Collaboration** | 9.5 (14 reviews) | Not enough data | 
| **Project Management** | 8.3 (15 reviews) | Not enough data | 
| **Task Management** | 7.6 (13 reviews) | Not enough data | 

#### Roadmapping

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Roadmaps** | 8.9 (15 reviews) | Not enough data | 
| **Timelines** | 8.2 (14 reviews) | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 8.5/10 | 720 |
| **Smartsheet** | N/A | N/A |

#### Design Tools

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Drawing** | 8.3 (568 reviews) | Not enough data | 
| **Marker Colors** | 8.7 (603 reviews) | Not enough data | 
| **Mind Mapping** | 8.8 (549 reviews) | Not enough data | 
| **Templates** | 8.8 (614 reviews) | Not enough data | 
| **Drag-and-Drop** | 9.0 (636 reviews) | Not enough data | 

#### Communication Tools

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Voting** | 8.9 (565 reviews) | Not enough data | 
| **Commenting** | 8.7 (585 reviews) | Not enough data | 

#### Integrations

| Feature | Mural | Smartsheet | 
|---|---|---|
| **CMS Integrations** | 8.0 (255 reviews) | Not enough data | 
| **Sharing** | 8.7 (510 reviews) | Not enough data | 

#### Software Offering

| Feature | Mural | Smartsheet | 
|---|---|---|
| **In-Browser** | 9.1 (605 reviews) | Not enough data | 
| **Desktop App** | 8.3 (306 reviews) | Not enough data | 
| **Mobile App** | 7.4 (299 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (19 reviews) | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | 6.8/10 | 5898 |

#### Setup

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Activities** | Not enough data | 8.3 (5167 reviews) | 
| **Flows** | Not enough data | Feature Not Available | 
| **Dependencies** | Not enough data | 8.1 (5025 reviews) | 
| **Notifications** | Not enough data | 8.5 (5421 reviews) | 

#### Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Updates** | Not enough data | Feature Not Available | 
| **Audit Trail** | Not enough data | 8.1 (4666 reviews) | 
| **Integration** | Not enough data | 7.5 (4372 reviews) | 

#### Generative AI

| Feature | Mural | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (1817 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (407 reviews) | 
| **Multi-step Planning** | Not enough data | 5.9 (408 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (405 reviews) | 
| **Adaptive Learning** | Not enough data | 5.9 (400 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.9 (399 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (401 reviews) | 
| **Decision Making** | Not enough data | 6.2 (404 reviews) | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 7.3/10 | 24 |
| **Smartsheet** | N/A | N/A |

#### Platform Basics

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Slide Design** | 7.5 (19 reviews) | Not enough data | 
| **Presenter Tools** | Feature Not Available | Not enough data | 
| **Auto Save** | 8.8 (19 reviews) | Not enough data | 

#### Platform Content

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Charts** | Feature Not Available | Not enough data | 
| **Template Library** | 8.5 (20 reviews) | Not enough data | 
| **Template Creator** | 7.7 (18 reviews) | Not enough data | 
| **File Sharing** | 7.8 (18 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Messaging** | 6.3 (18 reviews) | Not enough data | 
| **Mobility** | 6.9 (18 reviews) | Not enough data | 
| **Cloud** | 7.9 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | Mural | Smartsheet | 
|---|---|---|
| **AI Text Generation** | 5.6 (17 reviews) | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 
| **AI Text-to-Video** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 5.8 (17 reviews) | Not enough data | 
| **AI Text-to-Music** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 8.6/10 | 433 |
| **Smartsheet** | N/A | N/A |

#### Collaboration Tools

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Collaborative Editing** | 9.3 (378 reviews) | Not enough data | 
| **Task Management** | 8.6 (287 reviews) | Not enough data | 
| **Notes and Comments** | 8.7 (354 reviews) | Not enough data | 

#### Visual Tools

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Styles and Themes** | 8.6 (361 reviews) | Not enough data | 
| **Image Import** | 8.9 (367 reviews) | Not enough data | 
| **Custom Icons** | 8.8 (316 reviews) | Not enough data | 

#### Mind Map Availability 

| Feature | Mural | Smartsheet | 
|---|---|---|
| **File Formats** | 8.4 (289 reviews) | Not enough data | 
| **Cloud Storage Integration** | 8.7 (208 reviews) | Not enough data | 
| **Mobile Application** | 7.5 (191 reviews) | Not enough data | 
| **Desktop Availability** | 9.0 (278 reviews) | Not enough data | 

#### Agentic AI - Mind Mapping

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 7.1/10 | 16 |
| **Smartsheet** | N/A | N/A |

#### Platform Basics

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Templates** | 7.8 (10 reviews) | Not enough data | 
| **Exporting** | 8.2 (10 reviews) | Not enough data | 
| **Multi-user Access and Collaboration** | 8.3 (9 reviews) | Not enough data | 
| **Multiple Personas** | 6.9 (9 reviews) | Not enough data | 
| **Data Analytics ** | 4.1 (9 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Mapping

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Functionality

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Centralized platform** | Not enough data | Feature Not Available | 
| **Tracking** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Feature Not Available | 
| **Workflow** | Not enough data | Feature Not Available | 
| **Reporting and analytics** | Not enough data | Feature Not Available | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 1388 |

#### Platform Basics

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Drag & Drop Scheduling** | Not enough data | 8.3 (1038 reviews) | 
| **Project and Task Lists Organization** | Not enough data | 8.7 (1228 reviews) | 
| **Project Templates** | Not enough data | 8.5 (1169 reviews) | 
| **Budgeting and Cost Estimation** | Not enough data | 8.0 (1006 reviews) | 
| **Team Member Roles** | Not enough data | 8.6 (1167 reviews) | 
| **Automated Alerts and Notficiations** | Not enough data | 8.7 (1194 reviews) | 

#### Content Planning

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Content Organization** | Not enough data | 8.6 (1185 reviews) | 
| **Task Assignment** | Not enough data | 8.9 (1239 reviews) | 
| **Content Scheduling** | Not enough data | 8.6 (1118 reviews) | 

#### Marketing Campaign Performance

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Performance and ROI Tracking** | Not enough data | 8.0 (882 reviews) | 
| **Activity Tracking** | Not enough data | 8.4 (1034 reviews) | 

#### Agentic AI - Marketing Calendar

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.1 (43 reviews) | 
| **Multi-step Planning** | Not enough data | 5.3 (46 reviews) | 
| **Cross-system Integration** | Not enough data | 5.2 (46 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (45 reviews) | 

#### Other Features

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (988 reviews) | 
| **Reporting** | Not enough data | 8.3 (1015 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 8.5/10 | 641 |
| **Smartsheet** | N/A | N/A |

#### Collaboration

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Integrated Communications** | 8.4 (325 reviews) | Not enough data | 
| **Native Communications** | 8.2 (349 reviews) | Not enough data | 
| **Board Overview** | 8.8 (504 reviews) | Not enough data | 
| **Screen Sharing** | Feature Not Available | Not enough data | 

#### Hardware

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Required Hardware** | Feature Not Available | Not enough data | 
| **Bring Your Own Device** | Feature Not Available | Not enough data | 

####  Security

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Permissions** | 8.8 (522 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 9.2 (439 reviews) | Not enough data | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (20 reviews) | Not enough data | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | 7.9/10 | 7976 |

#### Task Creation

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.7 (7324 reviews) | 
| **Due Dates** | Not enough data | 8.8 (7406 reviews) | 
| **Drag & Drop** | Not enough data | 8.3 (6932 reviews) | 
| **Mass Updates** | Not enough data | 7.8 (6121 reviews) | 

#### Task Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.5 (7075 reviews) | 
| **To-Do Lists** | Not enough data | 8.5 (6983 reviews) | 
| **Dependencies** | Not enough data | 8.1 (6637 reviews) | 
| **Recurring Tasks** | Not enough data | 8.2 (6468 reviews) | 

#### Generative AI

| Feature | Mural | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.2 (2415 reviews) | 
| **AI Text Summarization** | Not enough data | 6.2 (2417 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 4655 |

#### Automation

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Workflows** | Not enough data | 8.5 (4264 reviews) | 
| **Customization** | Not enough data | 8.3 (4210 reviews) | 
| **Data repository** | Not enough data | 8.1 (3949 reviews) | 

#### Administration

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Permissions** | Not enough data | 8.2 (4110 reviews) | 
| **Procedures** | Not enough data | 8.1 (3887 reviews) | 
| **Remote Work** | Not enough data | 8.8 (4110 reviews) | 

#### Project management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.7 (4176 reviews) | 
| **Dependencies** | Not enough data | 8.2 (3898 reviews) | 
| **Planning** | Not enough data | 8.6 (4188 reviews) | 
| **Views** | Not enough data | 8.3 (4035 reviews) | 
| **Scheduling** | Not enough data | 8.4 (3955 reviews) | 
| **Critical Path** | Not enough data | 8.0 (3627 reviews) | 
| **Dashboards** | Not enough data | 8.3 (4078 reviews) | 

#### Workload

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Resource Allocation** | Not enough data | 8.0 (3700 reviews) | 
| **Workspace** | Not enough data | 8.3 (3945 reviews) | 
| **Configuration** | Not enough data | 8.0 (3741 reviews) | 
| **Insights** | Not enough data | 7.9 (3558 reviews) | 

#### Communication & Collaboration

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Communication Channels** | Not enough data | 8.1 (3726 reviews) | 
| **Document Management** | Not enough data | 8.3 (3925 reviews) | 
| **Collaboration** | Not enough data | 8.8 (4126 reviews) | 

#### Cost Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Project Budgeting** | Not enough data | 7.7 (3431 reviews) | 
| **Time & Expense** | Not enough data | 7.8 (3424 reviews) | 
| **Profitability** | Not enough data | 7.5 (3235 reviews) | 

#### Integration

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Front Office** | Not enough data | 7.4 (3278 reviews) | 
| **Back Office** | Not enough data | 7.4 (3328 reviews) | 
| **External data** | Not enough data | 7.4 (3359 reviews) | 

#### Generative AI

| Feature | Mural | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.5 (1654 reviews) | 
| **AI Text Summarization** | Not enough data | 6.5 (1661 reviews) | 

#### Agentic AI - Work Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.8 (364 reviews) | 
| **Multi-step Planning** | Not enough data | 6.0 (363 reviews) | 
| **Cross-system Integration** | Not enough data | 5.8 (362 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.9 (360 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 8197 |

#### Communication

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Chat** | Not enough data | 7.2 (5667 reviews) | 
| **Discussions** | Not enough data | 7.6 (6049 reviews) | 
| **External** | Not enough data | 7.5 (5806 reviews) | 
| **Feedback** | Not enough data | 7.7 (5832 reviews) | 
| **Announcements** | Not enough data | Feature Not Available | 

#### Content & Documents

| Feature | Mural | Smartsheet | 
|---|---|---|
| **File Sharing** | Not enough data | 8.4 (7190 reviews) | 
| **Notes** | Not enough data | 8.4 (7128 reviews) | 
| **Search** | Not enough data | 8.0 (6873 reviews) | 
| **Versioning** | Not enough data | 7.8 (6098 reviews) | 

#### Controls

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Custom Views** | Not enough data | 8.0 (6472 reviews) | 
| **Followers** | Not enough data | 7.6 (5489 reviews) | 
| **User Management** | Not enough data | 8.2 (6808 reviews) | 
| **Calendars** | Not enough data | Feature Not Available | 
| **Public Sharing** | Not enough data | 7.9 (6087 reviews) | 

#### Project Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (7433 reviews) | 
| **Planning** | Not enough data | 8.7 (7304 reviews) | 
| **Visibility** | Not enough data | 8.6 (7173 reviews) | 
| **Integration** | Not enough data | 7.9 (6153 reviews) | 

#### Remote Collaboration

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Alignment** | Not enough data | 8.4 (6564 reviews) | 
| **Accountability** | Not enough data | 8.5 (6743 reviews) | 
| **Connectivity** | Not enough data | 8.4 (6632 reviews) | 
| **Offline Mode** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Mural | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (2275 reviews) | 
| **AI Text Summarization** | Not enough data | 6.3 (2280 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.7 (429 reviews) | 
| **Cross-system Integration** | Not enough data | 5.6 (431 reviews) | 

### Idea Management

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 7.4/10 | 38 |
| **Smartsheet** | N/A | N/A |

#### Feedback

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Ranking** | 8.3 (28 reviews) | Not enough data | 
| **Commenting** | 8.8 (28 reviews) | Not enough data | 

#### Idea Sources

| Feature | Mural | Smartsheet | 
|---|---|---|
| **External Idea Generation** | Feature Not Available | Not enough data | 
| **Internal Idea Generation** | 8.0 (27 reviews) | Not enough data | 

#### Idea Collection

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Idea Campaigns** | 8.0 (27 reviews) | Not enough data | 
| **Surveys** | 6.4 (27 reviews) | Not enough data | 
| **Forums** | 6.2 (27 reviews) | Not enough data | 
| **Suggestion Box** | 6.6 (27 reviews) | Not enough data | 
| **Mind Mapping** | 8.3 (27 reviews) | Not enough data | 

#### Integrations

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Gamification** | Feature Not Available | Not enough data | 
| **Project Planning** | 7.1 (26 reviews) | Not enough data | 

#### Agentic AI - Idea Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (9 reviews) | Not enough data | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Mural** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Platform Basics

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Importing Abilities** | Not enough data | Not enough data | 
| **Content Design Tools** | Not enough data | Not enough data | 
| **Framework Libraries** | Not enough data | Not enough data | 
| **Outlining Tools** | Not enough data | Not enough data | 
| **Mockup Creations** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Collaboration Software Integration** | Not enough data | Not enough data | 
| **Feedback Communication** | Not enough data | Not enough data | 
| **Exporting Capabilities** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Mural** | 6.6/10 | 9 |
| **Smartsheet** | N/A | N/A |

#### Communication

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Wiki Documentation** | Feature Not Available | Not enough data | 
| **Community Forum** | Feature Not Available | Not enough data | 
| **Customer Ideation** | Feature Not Available | Not enough data | 

#### Planning

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Work Capacity** | Feature Not Available | Not enough data | 
| **Task Ranking** | 7.7 (5 reviews) | Not enough data | 
| **Kanban Board** | 7.2 (6 reviews) | Not enough data | 
| **Custom Workflows** | 5.7 (5 reviews) | Not enough data | 
| **Release Forecasting** | Feature Not Available | Not enough data | 

#### Workflow Management

| Feature | Mural | Smartsheet | 
|---|---|---|
| **Time Tracking** | Feature Not Available | Not enough data | 
| **Progress Monitoring** | 5.7 (5 reviews) | Not enough data | 
| **Budgeting** | Feature Not Available | Not enough data | 
| **Team Scorecard** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Mural (10):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Strategy And Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Idea Management Software](https://www.g2.com/categories/idea-management), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Diagramming Software](https://www.g2.com/categories/diagramming), [Wireframing Software](https://www.g2.com/categories/wireframing), [Presentation Software](https://www.g2.com/categories/presentation-software), [Product Management Software](https://www.g2.com/categories/product-management-software)

**Unique to Smartsheet (7):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Work Management Software](https://www.g2.com/categories/work-management), [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Task Management Software](https://www.g2.com/categories/task-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Mural | Smartsheet | 
|---|---|---|
| **Small-Business** | 34.8% | 33.6% | 
| **Mid-Market** | 21.5% | 41.3% | 
| **Enterprise** | 43.7% | 25.1% | 

### By Industry

#### Mural

- **Information Technology and Services:** 14.4%
- **Management Consulting:** 11.7%
- **Computer Software:** 11.0%
- **Financial Services:** 5.0%
- **Higher Education:** 3.6%
- **Design:** 3.4%
- **Marketing and Advertising:** 2.9%
- **Insurance:** 2.8%
- **Banking:** 1.9%
- **Automotive:** 1.8%
- **Other:** 41.5%

#### Smartsheet

- **Information Technology and Services:** 7.6%
- **Construction:** 7.3%
- **Hospital & Health Care:** 5.2%
- **Marketing and Advertising:** 4.6%
- **Computer Software:** 4.6%
- **Non-Profit Organization Management:** 2.8%
- **Higher Education:** 2.8%
- **Financial Services:** 2.5%
- **Biotechnology:** 2.4%
- **Manufacturing:** 2.3%
- **Other:** 57.9%

---
## Alternatives

### Alternatives to Mural

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews)
- [Whimsical](https://www.g2.com/products/whimsical/reviews) — 4.6/5 stars (189 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1389 reviews)
- [Xmind](https://www.g2.com/products/xmind/reviews) — 4.5/5 stars (265 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)

### Alternatives to Smartsheet

- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15379 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1626 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1221 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.3/5 stars (550 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (582 reviews)

---
## Top Discussions

### Mural

- Title: [Can you use mural with zoom?](https://www.g2.com/discussions/can-you-use-mural-with-zoom) — 4 comments
  > **Top comment:** "yes"
- Title: [What is mural software used for?](https://www.g2.com/discussions/what-is-mural-software-used-for) — 4 comments
  > **Top comment:** "It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation..."
- Title: [would like to explore Mural for education](https://www.g2.com/discussions/49798-would-like-to-explore-mural-for-education) — 4 comments
  > **Top comment:** "$19/months. It has free trials for 3 weeks."
- Title: [Is mural a free tool?](https://www.g2.com/discussions/is-mural-a-free-tool) — 3 comments
  > **Top comment:** "There is a limited, free version of Mural. It is enough to get you addicted so that you'll want to license up to collaborate more effectively. "
- Title: [What is mural platform?](https://www.g2.com/discussions/what-is-mural-platform) — 3 comments
  > **Top comment:** "MURAL is a digital workspace for visual collaboration. MURAL helps everyone on the team imagine together to unlock new ideas, solve hard problems, and..."

### Smartsheet

- Title: [What can smartsheet be used for?](https://www.g2.com/discussions/what-can-smartsheet-be-used-for) — 57 comments
  > **Top comment:** "It has a wide range of functionalities for project management or even asset management. "
- Title: [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) — 34 comments
  > **Top comment:** "This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to..."
- Title: [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) — 10 comments, 1 upvote
  > **Top comment:** "Yes, the basic functionality works for free. "
- Title: [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) — 8 comments, 6 upvotes
  > **Top comment:** "No, Smartsheet is GREAT!!!  Far exceeds anything Excel can do!!!!!"
- Title: [Will there be document capability in the future?](https://www.g2.com/discussions/will-there-be-document-capability-in-the-future) — 5 comments, 1 upvote
  > **Top comment:** "You can add any Word docs or Excel spreadsheets as attachments to your worksheet instead of at a line level.  Click the paperclip on the far right side of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mural-vs-smartsheet)