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Compare Mural and SmartDraw 
Featured Products
At a Glance
Market Segments
Enterprise (44.0% of reviews)
Small-Business (43.5% of reviews)
Entry-Level Pricing
Free
$7.95 Per Month
Mural
Star Rating
(1,443)4.6 out of 5
Market Segments
Enterprise (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSmartDraw
Star Rating
(334)4.5 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansMural vs SmartDraw
When assessing the two solutions, reviewers found Mural easier to use. However, SmartDraw is easier to set up and administer. Reviewers also preferred doing business with SmartDraw overall.
- Reviewers felt that Mural meets the needs of their business better than SmartDraw.
- When comparing quality of ongoing product support, reviewers felt that SmartDraw is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Mural over SmartDraw.
Pricing
Entry-Level Pricing
Mural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Mural
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
996
8.8
255
Ease of Use
8.8
992
8.7
260
Ease of Setup
8.8
430
9.4
130
Ease of Admin
8.6
374
9.4
93
Quality of Support
8.9
607
9.1
217
Has the product been a good partner in doing business?
9.1
312
9.5
88
Product Direction (% positive)
8.8
906
8.7
243
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.3
15
Not enough data
6.3
15
Not enough data
7.4
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.9
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Projects
8.7
14
Not enough data
8.9
14
Not enough data
7.9
14
Not enough data
6.1
14
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
8.3
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Resource Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Project Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
3.0
11
Not enough data
2.9
11
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
5.7
15
Not enough data
Execution
9.6
16
Not enough data
8.4
16
Not enough data
7.8
15
Not enough data
Roadmapping
9.0
16
Not enough data
8.2
16
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Design Tools
8.2
557
Not enough data
8.8
592
Not enough data
8.8
537
Not enough data
8.8
603
Not enough data
9.0
624
Not enough data
Communication Tools
8.9
554
Not enough data
8.7
574
Not enough data
Integrations
7.9
244
Not enough data
8.6
499
Not enough data
Software Offering
9.2
594
Not enough data
8.3
295
Not enough data
7.4
288
Not enough data
Agentic AI - Collaborative Whiteboard
5.4
8
Not enough data
6.7
9
Not enough data
7.1
8
Not enough data
Platform Basics
7.4
17
Not enough data
Feature Not Available
Not enough data
8.8
16
Not enough data
Platform Content
Feature Not Available
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
7.5
16
Not enough data
Platform Additional Functionality
5.8
16
Not enough data
6.8
16
Not enough data
7.6
16
Not enough data
Generative AI
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
9.3
378
Not enough data
8.6
287
Not enough data
8.8
353
Not enough data
Visual Tools
8.6
360
Not enough data
8.9
367
Not enough data
8.8
315
Not enough data
Mind Map Availability
8.4
289
Not enough data
8.7
208
Not enough data
7.5
191
Not enough data
9.0
278
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.2
11
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
7.0
11
Not enough data
4.8
11
Not enough data
Agentic AI - Customer Journey Mapping
7.5
6
Not enough data
Collaboration
8.4
313
8.5
43
8.2
340
8.4
43
8.8
493
8.6
48
Feature Not Available
8.3
40
Hardware
Feature Not Available
8.2
51
Feature Not Available
9.2
47
Security
8.8
513
8.7
50
9.2
430
8.9
48
Agentic AI - Visual Collaboration Platforms
7.4
9
7.2
13
7.3
10
7.1
13
Feedback
8.5
26
Not enough data
8.7
26
Not enough data
Idea Sources
Feature Not Available
Not enough data
8.1
24
Not enough data
Idea Collection
8.0
25
Not enough data
5.9
25
Not enough data
6.1
25
Not enough data
6.3
25
Not enough data
8.3
24
Not enough data
Integrations
Feature Not Available
Not enough data
6.8
23
Not enough data
Agentic AI - Idea Management
6.1
6
Not enough data
6.9
7
Not enough data
5.8
6
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Planning
Feature Not Available
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mural and SmartDraw are categorized as Visual Collaboration Platforms and Diagramming
Unique Categories
Reviews
Reviewers' Company Size
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Management Consulting
11.8%
Computer Software
11.2%
Financial Services
5.1%
Higher Education
3.6%
Other
53.9%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
73.0%
Alternatives
Discussions
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
Can you use mural with zoom?
4 Comments
BK
Mural is one of the Zoom apps... so you can invite meeting attendees to participate in a mural directly in zoom (just click on the apps symbol on the Mural...Read more
would like to explore Mural for education
4 Comments
EB
https://www.certsout.com/ is the right choice for a student in IT to pass the exam well and quickly. Download the latest exam certsout, practice exams from...Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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