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At a Glance
Market Segments
Enterprise (44.0% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
Free
$0.00
Mural
Star Rating
(1,443)4.6 out of 5
Market Segments
Enterprise (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansWebex Suite
Star Rating
(18,605)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mural excels in its In-Browser experience, scoring 9.2 compared to Webex Suite's 8.8. Reviewers mention that Mural's seamless online functionality allows for easy access without the need for downloads, making it a preferred choice for quick collaboration.
- Reviewers mention that Webex Suite shines with its Desktop App, achieving a score of 9.2, while Mural scores 8.4. Users say that the desktop application provides a more robust experience with better performance and features, particularly for larger teams.
- Users on G2 highlight Mural's superior Drag-and-Drop functionality, scoring 9.1 against Webex Suite's 8.9. Reviewers say this feature enhances the user experience by making it easier to organize and manipulate content on the board.
- Reviewers mention that both products score equally on Voting (8.9), but users report that Mural's implementation feels more intuitive and integrated into the collaborative process, enhancing team engagement during brainstorming sessions.
- Users say that while both platforms offer Commenting features, Webex Suite scores higher at 9.0 compared to Mural's 8.7. Reviewers mention that Webex's commenting system is more streamlined, allowing for clearer communication and feedback among team members.
- G2 users report that Mural's Single Sign-On (SSO) feature scores an impressive 9.2, while Webex Suite lags behind at 8.4. Reviewers mention that Mural's SSO integration simplifies user management and enhances security, making it a strong choice for enterprises focused on compliance.
Pricing
Entry-Level Pricing
Mural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Mural
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
996
8.9
14,647
Ease of Use
8.8
992
8.7
14,697
Ease of Setup
8.8
430
8.4
2,910
Ease of Admin
8.6
374
8.5
2,597
Quality of Support
8.9
607
8.5
11,715
Has the product been a good partner in doing business?
9.1
312
8.7
2,491
Product Direction (% positive)
8.8
906
7.8
14,106
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.3
15
Not enough data
6.3
15
Not enough data
7.4
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.9
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Projects
8.7
14
Not enough data
8.9
14
Not enough data
7.9
14
Not enough data
6.1
14
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
8.3
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Resource Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Project Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
3.0
11
Not enough data
2.9
11
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Analytics
5.7
15
Not enough data
Execution
9.6
16
Not enough data
8.4
16
Not enough data
7.8
15
Not enough data
Roadmapping
9.0
16
Not enough data
8.2
16
Not enough data
Business Instant Messaging
Not enough data
8.6
941
Not enough data
8.8
1045
Not enough data
8.5
959
Business Instant Messaging
Not enough data
9.0
1011
Not enough data
8.9
954
Business Instant Messaging
Not enough data
8.7
902
Not enough data
8.8
962
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
55
AI - Business Instant Messaging
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.7
68
Not enough data
8.6
64
Not enough data
8.5
65
Not enough data
8.4
67
Office Customization
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.6
63
Guest Tools
Not enough data
8.5
61
Not enough data
8.7
62
Not enough data
8.8
58
Collaboration Tools
Not enough data
8.6
64
Not enough data
8.9
66
Not enough data
9.1
65
Not enough data
8.9
64
Agentic AI - Virtual Workspaces
Not enough data
7.8
30
Not enough data
7.6
30
Design Tools
8.2
557
8.8
362
8.8
592
8.8
361
8.8
537
8.6
316
8.8
603
8.7
323
9.0
624
8.8
339
Communication Tools
8.9
554
8.9
340
8.7
574
9.0
362
Integrations
7.9
244
8.7
292
8.6
499
9.0
360
Software Offering
9.2
594
8.8
357
8.3
295
9.2
394
7.4
288
9.0
380
Agentic AI - Collaborative Whiteboard
5.4
8
8.1
23
6.7
9
8.1
23
7.1
8
8.3
23
Presenter Tools
Not enough data
8.9
4897
Not enough data
8.5
4254
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5120
|
Verified
Conferencing Options
Not enough data
9.0
5263
|
Verified
Not enough data
9.0
5489
|
Verified
Not enough data
9.0
5402
|
Verified
Application Tools
Not enough data
8.8
4346
|
Verified
Not enough data
8.8
4905
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.7
49
Platform Basics
7.4
17
Not enough data
Feature Not Available
Not enough data
8.8
16
Not enough data
Platform Content
Feature Not Available
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
7.5
16
Not enough data
Platform Additional Functionality
5.8
16
Not enough data
6.8
16
Not enough data
7.6
16
Not enough data
Generative AI
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
9.3
378
Not enough data
8.6
287
Not enough data
8.8
353
Not enough data
Visual Tools
8.6
360
Not enough data
8.9
367
Not enough data
8.8
315
Not enough data
Mind Map Availability
8.4
289
Not enough data
8.7
208
Not enough data
7.5
191
Not enough data
9.0
278
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.2
11
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
7.0
11
Not enough data
4.8
11
Not enough data
Agentic AI - Customer Journey Mapping
7.5
6
Not enough data
Collaboration
8.4
313
9.1
34
8.2
340
8.7
34
8.8
493
8.7
34
Feature Not Available
8.9
34
Hardware
Feature Not Available
8.6
33
Feature Not Available
8.5
33
Security
8.8
513
9.1
34
9.2
430
8.8
34
Agentic AI - Visual Collaboration Platforms
7.4
9
7.0
15
7.3
10
7.4
15
Collaboration Tools
Not enough data
9.0
10151
|
Verified
Not enough data
9.1
2955
|
Verified
Not enough data
8.8
2638
|
Verified
Not enough data
9.0
3181
|
Verified
Not enough data
9.0
3030
Meeting Coordination
Not enough data
8.7
9142
Not enough data
8.7
8633
|
Verified
Not enough data
8.7
9006
|
Verified
Not enough data
8.8
3160
|
Verified
Software Type
Not enough data
8.6
7736
|
Verified
Not enough data
8.8
3098
|
Verified
Not enough data
9.0
3243
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
89
Not enough data
7.8
84
Not enough data
7.9
86
Feedback
8.5
26
Not enough data
8.7
26
Not enough data
Idea Sources
Feature Not Available
Not enough data
8.1
24
Not enough data
Idea Collection
8.0
25
Not enough data
5.9
25
Not enough data
6.1
25
Not enough data
6.3
25
Not enough data
8.3
24
Not enough data
Integrations
Feature Not Available
Not enough data
6.8
23
Not enough data
Agentic AI - Idea Management
6.1
6
Not enough data
6.9
7
Not enough data
5.8
6
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Planning
Feature Not Available
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Workflow Management
Feature Not Available
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mural and Webex Suite are categorized as Visual Collaboration Platforms and Collaborative Whiteboard
Unique Categories
Mural is categorized as Strategy and Innovation Roadmapping Tools, Customer Journey Mapping, Idea Management, Mind Mapping, Diagramming, Wireframing, Presentation, Project Management, and Product Management
Webex Suite is categorized as Business Instant Messaging, Screen Sharing, UCaaS Platforms, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Management Consulting
11.8%
Computer Software
11.2%
Financial Services
5.1%
Higher Education
3.6%
Other
53.9%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
Can you use mural with zoom?
4 Comments
BK
Mural is one of the Zoom apps... so you can invite meeting attendees to participate in a mural directly in zoom (just click on the apps symbol on the Mural...Read more
would like to explore Mural for education
4 Comments
EB
https://www.certsout.com/ is the right choice for a student in IT to pass the exam well and quickly. Download the latest exam certsout, practice exams from...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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