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Compare Muck Rack and Universal Information Services

See this
side-by-side comparison of Muck Rack vs. Universal Information Services
based on preference data from user reviews. Muck Rack rates 4.3/5 stars with 66 reviews. By contrast, Universal Information Services rates 4.8/5 stars with 17 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Muck Rack
Muck Rack
(66)
4.3 out of 5
Muck Rack
Optimized for quick response
Universal Information Services
Universal Information Services
(17)
4.8 out of 5
Universal Information Services
Star Rating
Muck Rack
Muck Rack
Universal Information Services
Universal Information Services
Market Segments
Muck Rack
Muck Rack
Small-Business (55.4% of reviews)
Universal Information Services
Universal Information Services
Small-Business (62.5% of reviews)
Entry Level Price
Muck Rack
Muck Rack
No pricing information available
Universal Information Services
Universal Information Services
No pricing information available

Muck Rack vs Universal Information Services

When assessing the two solutions, reviewers found Universal Information Services easier to use, set up, and administer. Reviewers also preferred doing business with Universal Information Services overall.

  • Reviewers felt that Universal Information Services meets the needs of their business better than Muck Rack.
  • When comparing quality of ongoing product support, reviewers felt that Universal Information Services is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Universal Information Services over Muck Rack.
Categories
Shared Categories
Muck Rack
Muck Rack
Universal Information Services
Universal Information Services
Muck Rack and Universal Information Services are categorized as PR Analytics, Media and Influencer Targeting, and Media Monitoring
Unique Categories
Muck Rack
Muck Rack is categorized as PR CRM
Universal Information Services
Universal Information Services has no unique categories
Pricing
Muck Rack
Muck Rack Pricing
Free Trial Unavailable
Universal Information Services
Universal Information Services Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Muck Rack
Muck Rack
8.7
Responses: 54
Universal Information Services
Universal Information Services
9.2
Responses: 15
Ease of Use
Muck Rack
Muck Rack
8.8
Responses: 54
Universal Information Services
Universal Information Services
9.4
Responses: 15
Ease of Setup
Muck Rack
Muck Rack
8.8
Responses: 11
Universal Information Services
Universal Information Services
9.2
Responses: 8
Ease of Admin
Muck Rack
Muck Rack
8.8
Responses: 12
Universal Information Services
Universal Information Services
9.0
Responses: 8
Quality of Support
Muck Rack
Muck Rack
8.8
Responses: 48
Universal Information Services
Universal Information Services
9.6
Responses: 15
Ease of Doing Business With
Muck Rack
Muck Rack
8.9
Responses: 12
Universal Information Services
Universal Information Services
9.6
Responses: 8
Product Direction (% positive)
Muck Rack
Muck Rack
7.7
Responses: 51
Universal Information Services
Universal Information Services
10.0
Responses: 15
Features
Media Channels
Broadcast Media
Muck Rack
Muck Rack
Not enough data available
Universal Information Services
Universal Information Services
Not enough data available
Print Media
Muck Rack
Muck Rack
6.0
Responses: 5
Universal Information Services
Universal Information Services
Not enough data available
Online Media
Muck Rack
Muck Rack
8.3
Responses: 5
Universal Information Services
Universal Information Services
Not enough data available
Database
Media Database
Muck Rack
Muck Rack
8.8
Responses: 20
Universal Information Services
Universal Information Services
Not enough data available
Contact/Campaign Management
Muck Rack
Muck Rack
8.3
Responses: 16
Universal Information Services
Universal Information Services
Not enough data available
Newsroom
Muck Rack
Muck Rack
Feature Not Available
Universal Information Services
Universal Information Services
Feature Not Available
Geographic Coverage
Local Media
Muck Rack
Muck Rack
Not enough data available
Universal Information Services
Universal Information Services
Not enough data available
National Media
Muck Rack
Muck Rack
8.0
Responses: 5
Universal Information Services
Universal Information Services
Not enough data available
International Media
Muck Rack
Muck Rack
Not enough data available
Universal Information Services
Universal Information Services
Not enough data available
Outreach
Media Distribution
Muck Rack
Muck Rack
8.2
Responses: 11
Universal Information Services
Universal Information Services
Not enough data available
PR Planner
Muck Rack
Muck Rack
7.7
Responses: 10
Universal Information Services
Universal Information Services
Not enough data available
Social Media Services
Muck Rack
Muck Rack
8.2
Responses: 10
Universal Information Services
Universal Information Services
Not enough data available
Reporting
Keyword Targeting
Muck Rack
Muck Rack
8.3
Responses: 5
Universal Information Services
Universal Information Services
Not enough data available
Custom Feeds and Alerts
Muck Rack
Muck Rack
8.3
Responses: 5
Universal Information Services
Universal Information Services
Not enough data available
Custom Reports
Muck Rack
Muck Rack
8.7
Responses: 5
Universal Information Services
Universal Information Services
Not enough data available
Dashboards
Muck Rack
Muck Rack
8.3
Responses: 5
Universal Information Services
Universal Information Services
Not enough data available
Reporting
Monitoring
Muck Rack
Muck Rack
8.6
Responses: 15
Universal Information Services
Universal Information Services
Not enough data available
Response Desk
Muck Rack
Muck Rack
8.8
Responses: 11
Universal Information Services
Universal Information Services
Not enough data available
Impact Measurement
Muck Rack
Muck Rack
7.0
Responses: 15
Universal Information Services
Universal Information Services
Not enough data available
User Rights/Roles
Version Control
Muck Rack
Muck Rack
7.9
Responses: 13
Universal Information Services
Universal Information Services
Feature Not Available
Team Collaboration
Muck Rack
Muck Rack
7.7
Responses: 15
Universal Information Services
Universal Information Services
Not enough data available
Reviewers' Company Size
Reviewers of both Muck Rack and Universal Information Services were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Muck Rack
Muck Rack
55.4%
Universal Information Services
Universal Information Services
62.5%
Mid-Market
(51-1000 emp.)
Muck Rack
Muck Rack
23.1%
Universal Information Services
Universal Information Services
18.8%
Enterprise
(> 1000 emp.)
Muck Rack
Muck Rack
21.5%
Universal Information Services
Universal Information Services
18.8%
Reviewers' Industry
Muck Rack
Muck Rack Industry
Public Relations and Communications
41.5%
Media Production
6.2%
Computer Software
4.6%
Marketing and Advertising
3.1%
Internet
3.1%
Other
41.5%
Universal Information Services
Universal Information Services Industry
Public Relations and Communications
12.5%
Non-Profit Organization Management
12.5%
Insurance
12.5%
Publishing
6.3%
Newspapers
6.3%
Other
50.0%
Reviews
Most Helpful Favorable Review
Muck Rack
GP
User in Public Relations and Communications

- The ability to find any information needed about reporters, like their beat, email and recent articles. - The ability to track words and phrases that have to do with my clients. - The ability to send batches of pitches to journalists. - Creating media...

Universal Information Services
GH
Administrator in Hospital & Health Care

They know our market and our organization

Most Helpful Critical Review
Muck Rack
GP
User in Public Relations and Communications

Information on reporters isn't always current or up to date. Sometimes reporters change outlets and this isn't shown on their profile making it difficult to determine if everything is correct. Also, the beat for each reporter can be board. For example, a...

Universal Information Services
G
User in Newspapers

Another service in an era of declining revenues

Discussions
Muck Rack
Muck Rack Discussions
Monty the Mongoose crying
Muck Rack has no discussions with answers
Universal Information Services
Universal Information Services Discussions
Monty the Mongoose crying
Universal Information Services has no discussions with answers
Screenshots
Muck Rack
Muck Rack Screenshots
No screenshots provided
Universal Information Services
Universal Information Services Screenshots
Downloads
Muck Rack
Muck Rack Downloads
No downloads provided
Universal Information Services
Universal Information Services Downloads
No downloads provided
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