Compare MSP360 Remote Assistant vs NetSupport Manager

See this
comparison of MSP360 Remote Assistant vs. NetSupport Manager
based on data from user reviews. MSP360 Remote Assistant rates 4.3/5 stars with 45 reviews. NetSupport Manager rates 4.8/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.
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MSP360 Remote Assistant
MSP360 Remote Assistant
(45)
4.3 out of 5
MSP360 Remote Assistant
NetSupport Manager
NetSupport Manager
(6)
4.8 out of 5
NetSupport Manager
Star Rating
MSP360 Remote Assistant
MSP360 Remote Assistant
NetSupport Manager
NetSupport Manager
Market Segments
MSP360 Remote Assistant
MSP360 Remote Assistant
Small Business (73% of reviews)
NetSupport Manager
NetSupport Manager
Small Business (33% of reviews)
Entry Level Price
MSP360 Remote Assistant
MSP360 Remote Assistant
No pricing information available
NetSupport Manager
NetSupport Manager
No pricing information available
Categories
Shared Categories
MSP360 Remote Assistant
MSP360 Remote Assistant
NetSupport Manager
NetSupport Manager
MSP360 Remote Assistant and NetSupport Manager are categorized as Remote Desktop
Unique Categories
MSP360 Remote Assistant
MSP360 Remote Assistant has no unique categories
NetSupport Manager
NetSupport Manager has no unique categories
Pricing
MSP360 Remote Assistant
MSP360 Remote Assistant Pricing
Free Trial Unavailable
NetSupport Manager
NetSupport Manager Pricing
Free Trial Unavailable
Ratings
Meets Requirements
MSP360 Remote Assistant
MSP360 Remote Assistant
9.0
Responses: 34
NetSupport Manager
NetSupport Manager
Not enough data available
Ease of Use
MSP360 Remote Assistant
MSP360 Remote Assistant
9.0
Responses: 34
NetSupport Manager
NetSupport Manager
Not enough data available
Ease of Setup
MSP360 Remote Assistant
MSP360 Remote Assistant
9.2
Responses: 16
NetSupport Manager
NetSupport Manager
Not enough data available
Ease of Admin
MSP360 Remote Assistant
MSP360 Remote Assistant
9.1
Responses: 16
NetSupport Manager
NetSupport Manager
Not enough data available
Quality of Support
MSP360 Remote Assistant
MSP360 Remote Assistant
9.1
Responses: 23
NetSupport Manager
NetSupport Manager
Not enough data available
Ease of Doing Business With
MSP360 Remote Assistant
MSP360 Remote Assistant
9.7
Responses: 12
NetSupport Manager
NetSupport Manager
Not enough data available
Product Direction (% positive)
MSP360 Remote Assistant
MSP360 Remote Assistant
9.0
Responses: 34
NetSupport Manager
NetSupport Manager
Not enough data available
Features
Administration
Usage Information
MSP360 Remote Assistant
MSP360 Remote Assistant
Not enough data available
NetSupport Manager
NetSupport Manager
Not enough data available
Integrations
MSP360 Remote Assistant
MSP360 Remote Assistant
8.9
Responses: 14
NetSupport Manager
NetSupport Manager
Not enough data available
Diagnostics
MSP360 Remote Assistant
MSP360 Remote Assistant
8.7
Responses: 15
NetSupport Manager
NetSupport Manager
Not enough data available
Session Recording
MSP360 Remote Assistant
MSP360 Remote Assistant
Not enough data available
NetSupport Manager
NetSupport Manager
Not enough data available
Session Transfer
MSP360 Remote Assistant
MSP360 Remote Assistant
Not enough data available
NetSupport Manager
NetSupport Manager
Not enough data available
Unattended Access
MSP360 Remote Assistant
MSP360 Remote Assistant
9.3
Responses: 20
NetSupport Manager
NetSupport Manager
Not enough data available
File Sharing
MSP360 Remote Assistant
MSP360 Remote Assistant
8.2
Responses: 19
NetSupport Manager
NetSupport Manager
Not enough data available
Platform
Cross-Platform Access
MSP360 Remote Assistant
MSP360 Remote Assistant
Feature Not Available
NetSupport Manager
NetSupport Manager
Not enough data available
Mobile Device Access
MSP360 Remote Assistant
MSP360 Remote Assistant
Feature Not Available
NetSupport Manager
NetSupport Manager
Not enough data available
Applicatons Management
MSP360 Remote Assistant
MSP360 Remote Assistant
Feature Not Available
NetSupport Manager
NetSupport Manager
Not enough data available
Remote Device Control
MSP360 Remote Assistant
MSP360 Remote Assistant
8.8
Responses: 23
NetSupport Manager
NetSupport Manager
Not enough data available
Security
Remote Wipe
MSP360 Remote Assistant
MSP360 Remote Assistant
Not enough data available
NetSupport Manager
NetSupport Manager
Not enough data available
Device Management
MSP360 Remote Assistant
MSP360 Remote Assistant
Not enough data available
NetSupport Manager
NetSupport Manager
Not enough data available
Device Enrollment
MSP360 Remote Assistant
MSP360 Remote Assistant
Not enough data available
NetSupport Manager
NetSupport Manager
Not enough data available
Reviewers' Company Size
Small-Business
(50 or fewer emp.)
MSP360 Remote Assistant
MSP360 Remote Assistant
74.4%
NetSupport Manager
NetSupport Manager
40.0%
Mid-Market
(51-1000 emp.)
MSP360 Remote Assistant
MSP360 Remote Assistant
14.0%
NetSupport Manager
NetSupport Manager
20.0%
Enterprise
(> 1000 emp.)
MSP360 Remote Assistant
MSP360 Remote Assistant
11.6%
NetSupport Manager
NetSupport Manager
40.0%
Reviewers' Industry
MSP360 Remote Assistant
MSP360 Remote Assistant Industry
Information Technology and Services
11.6%
Education Management
7.0%
Telecommunications
4.7%
Non-Profit Organization Management
4.7%
Marketing and Advertising
4.7%
Other
67.4%
NetSupport Manager
NetSupport Manager Industry
Information Technology and Services
40.0%
Primary/Secondary Education
20.0%
Libraries
20.0%
Automotive
20.0%
Other
0.0%
Reviews
Most Helpful Favorable Review
MSP360 Remote Assistant
Gregg H.
Consultant in Computer & Network Security

CloudBerry Remote Assistant is great for customers that are not on our full managed services plan. Typically we deploy ConnectWise Automate with ConnectWise Control. For those customers that don't have a service plan with us, we utilize CloudBerry Remote...

NetSupport Manager
Joseph N.
User in Information Technology and Services

The ability to access remote devices in a secure, and faster way.

Most Helpful Critical Review
MSP360 Remote Assistant
WIETSCHE D.
User in Food & Beverages

Really not much difference to what is out there. Would live to have 2 - 3 or more open screens. Especially if you access pc with multiple monitors by using PC with multiple monitors.

NetSupport Manager
Sara D.
Administrator in Libraries

Messing with setup profiles can sometimes be a pain in the rear, and when you're in the middle of connecting to a few PCs the software has a tendency to crash. Some options could use a bit of fleshing-out.

Discussions
MSP360 Remote Assistant
MSP360 Remote Assistant Discussions
Monty the Mongoose crying
MSP360 Remote Assistant has no discussions with answers
NetSupport Manager
NetSupport Manager Discussions
Monty the Mongoose crying
NetSupport Manager has no discussions with answers
Screenshots
MSP360 Remote Assistant
MSP360 Remote Assistant Screenshots
NetSupport Manager
NetSupport Manager Screenshots
No screenshots provided
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