Compare MSP360 Connect and Remote Desktop Services 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
Free 1 User
No pricing available
MSP360 Connect
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 3 pricing plansRemote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesMSP360 Connect vs Remote Desktop Services
When assessing the two solutions, reviewers found Remote Desktop Services easier to use. However, MSP360 Connect is easier to set up and administer. Reviewers also preferred doing business with MSP360 Connect overall.
- Reviewers felt that Remote Desktop Services meets the needs of their business better than MSP360 Connect.
- When comparing quality of ongoing product support, reviewers felt that MSP360 Connect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MSP360 Connect over Remote Desktop Services.
Pricing
Entry-Level Pricing
MSP360 Connect
Connect Free
Free
1 User
For personal use
- 5 devices in the address book
- Attended access only
- File transfer
Remote Desktop Services
No pricing availableFree Trial
MSP360 Connect
Free Trial is available
Remote Desktop Services
No trial information availableRatings
Meets Requirements
8.9
39
9.1
134
Ease of Use
8.9
39
9.1
134
Ease of Setup
9.3
21
8.9
40
Ease of Admin
9.1
20
8.9
39
Quality of Support
9.0
28
8.5
97
Has the product been a good partner in doing business?
9.5
16
9.1
34
Product Direction (% positive)
9.1
39
8.2
132
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
8.8
53
Feature Not Available
8.5
49
Feature Not Available
8.5
50
9.1
16
8.4
42
9.1
19
8.4
44
9.2
24
8.0
47
8.3
22
8.9
54
Platform
Not enough data
9.1
50
Not enough data
8.0
35
Feature Not Available
8.7
51
8.7
26
9.0
56
Security
Feature Not Available
8.1
42
8.4
16
8.5
48
Feature Not Available
8.0
42
Categories
Categories
Shared Categories
MSP360 Connect and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
MSP360 Connect is categorized as OT Secure Remote Access
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
MSP360 Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.4%
Education Management
6.1%
Consumer Electronics
4.1%
Construction
4.1%
Computer Software
4.1%
Other
63.3%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
standby connection
1 Comment
SN
You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature...Read more
MSP360 Connect has no more discussions with answers
Remote Desktop Services has no discussions with answers
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