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# MSP360 Backup vs Synology Data Protection Solutions Comparison - What are their main differences?

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MSP360 BackupSynology Data Protection...[+ Add Product](#)

Reviews

**MSP360 Backup** [

4.5/5(555)

](https://www.g2.com/products/msp360-backup/reviews#reviews)

**Synology Data Protection Solutions** [

4.5/5(36)

](https://www.g2.com/products/synology-data-protection-solutions/reviews#reviews)

Pricing

**MSP360 Backup**
Free Trial

**Free** · MSP360 Free Backup

**Synology Data Protection Solutions**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**MSP360 Backup**
1 month

Based on 205 responses

**Synology Data Protection Solutions**
1 month

Based on 18 responses

Return on Investment

**MSP360 Backup**
8 months1 month sooner

Based on 160 responses

**Synology Data Protection Solutions**
9 months

Based on 18 responses

Perceived Cost

**MSP360 Backup**
$$$$$

**Synology Data Protection Solutions**
Not enough reviews yet

Average Discount

**MSP360 Backup**
16%11% more

**Synology Data Protection Solutions**
5%

Pros & Cons

**MSP360 Backup**
[
Ease of Use (39)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1505463&qs=pros-and-cons#reviews)[
Backup Solutions (28)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1506603&qs=pros-and-cons#reviews)[
Poor Customer Support (8)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1502869&qs=pros-and-cons#reviews)[
Poor Interface Design (8)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1506390&qs=pros-and-cons#reviews)

**Synology Data Protection Solutions**
[
Data Recovery (6)
](https://www.g2.com/products/synology-data-protection-solutions/reviews?filters%5Bsentiment_snippet%5D=1898850&qs=pros-and-cons#reviews)[
Storage Capacity (6)
](https://www.g2.com/products/synology-data-protection-solutions/reviews?filters%5Bsentiment_snippet%5D=1898435&qs=pros-and-cons#reviews)[
Backup Issues (7)
](https://www.g2.com/products/synology-data-protection-solutions/reviews?filters%5Bsentiment_snippet%5D=1897502&qs=pros-and-cons#reviews)[
Backup Failures (4)
](https://www.g2.com/products/synology-data-protection-solutions/reviews?filters%5Bsentiment_snippet%5D=1898704&qs=pros-and-cons#reviews)

Integrations

**MSP360 Backup**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1aaae77abfdf07b7bfe619ec048a9628/agentic-ai.jpeg "Product Avatar Image")

Agentic AI

](https://www.g2.com/products/agentic-ai/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ee1de7152716862f87f5af284ae296e2/backblaze-b2-cloud-storage.png "Product Avatar Image")

Backblaze B2 Cloud Storage

](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ad9356372f01e6f58c7a15a7414eff9d/bacula-enterprise.png "Product Avatar Image")

Bacula Enterprise

](https://www.g2.com/products/bacula-enterprise/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image")

Bitrix24

](https://www.g2.com/products/bitrix24/reviews)[
View all
](https://www.g2.com/products/msp360-backup/integrations)

**Synology Data Protection Solutions**
Not enough data

Screenshots

**MSP360 Backup**
 ![MSP360 Backup screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/194790/download-_27_-_1_.png)

**Synology Data Protection Solutions**
 ![Synology Data Protection Solutions screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1571505/APM-1.jpg)

Ratings

Meets Requirements

**MSP360 Backup**

9.2

9.2467

**Synology Data Protection Solutions**

9.3

9.331

Ease of Use

**MSP360 Backup**

8.7

8.7470

**Synology Data Protection Solutions**

9.2

9.233

Ease of Setup

**MSP360 Backup**

8.8

8.8355

**Synology Data Protection Solutions**

8.6

8.628

Ease of Admin

**MSP360 Backup**

8.9

8.9331

**Synology Data Protection Solutions**

9.2

9.224

Quality of Support

**MSP360 Backup**

8.6

8.6353

**Synology Data Protection Solutions**

8.8

8.826

Has the product been a good partner in doing business?

**MSP360 Backup**

8.9

8.9293

**Synology Data Protection Solutions**

8.8

8.825

Product Direction (% positive)

**MSP360 Backup**

8.7

8.7443

**Synology Data Protection Solutions**

9.6

9.631

Features

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

9.2

202

9.0

22

Compatibility 

File Server Backup

9.6(won by 0.4)

145

9.2

21

Database Server Backup

9.2(won by 1.2)

108

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

21

Virtual Machines

8.8

99

8.9(won by 0.1)

20

Repository Models

8.7

90

8.9(won by 0.2)

18

VM Backup

Not enough data

Not enough data

Management

Continuous Backup

9.0(won by 0.1)

123

8.9

21

Disaster Recovery

9.0(won by 0.1)

129

8.9

17

Storage Capacity

9.1

138

9.3(won by 0.2)

20

Remote Backup

9.5(won by 0.3)

137

9.2

20

Activity Monitoring

8.9(won by 0.1)

124

8.8

20

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

9.2

128

9.3(won by 0.1)

20

Cloud Data Protection

9.2(won by 0.1)

128

9.1

18

Data Deduplication

8.7

101

9.1(won by 0.4)

18

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

9.7(won by default)

6

Not enough data

Multi-step Planning

9.7(won by default)

6

Not enough data

Cross-system Integration

9.0(won by default)

7

Not enough data

Adaptive Learning

9.7(won by default)

5

Not enough data

Proactive Assistance

9.7(won by default)

6

Not enough data

Decision Making

9.7(won by default)

5

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.8

121

Not enough data

Functionality

Real-time Sync

8.7(won by default)

84

Not enough data

Storage Capacity

9.4(won by default)

103

Not enough data

Remote Backup

9.4(won by default)

106

Not enough data

Versioning

9.1(won by default)

93

Not enough data

Mobile Backup Application

7.3(won by default)

32

Not enough data

Compatibility 

Disk Backup

9.4(won by default)

95

Not enough data

Local Backup

9.4(won by default)

98

Not enough data

Storage Formats

9.1(won by default)

99

Not enough data

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

Security Standards

9.0(won by default)

95

Not enough data

Encrypted Storage

9.2(won by default)

98

Not enough data

File Sharing

Feature Not Available

Not enough data

Agentic AI - Online Backup

Autonomous Task Execution

8.9(won by default)

6

Not enough data

Multi-step Planning

8.6(won by default)

7

Not enough data

Cross-system Integration

9.0(won by default)

8

Not enough data

Adaptive Learning

8.3(won by default)

6

Not enough data

Proactive Assistance

8.1(won by default)

6

Not enough data

Decision Making

8.1(won by default)

6

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

File Recovery[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

8.5

25

Compatibility 

File Formats

Not enough data

8.8(won by default)

23

Partitions

Not enough data

8.8(won by default)

23

Mobile

Not enough data

7.3(won by default)

20

Management

Backup

Not enough data

9.0(won by default)

24

Storage

Not enough data

8.9(won by default)

24

File Scan

Not enough data

8.3(won by default)

24

Security 

Encryption

Not enough data

8.9(won by default)

21

Data Protection

Not enough data

8.8(won by default)

24

File Deletion

Not enough data

8.0(won by default)

24

Agentic AI - File Recovery

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Disaster Recovery[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

8.5

21

Functionality

On Premises Recovery

Not enough data

8.8(won by default)

20

Cloud Recovery

Not enough data

8.7(won by default)

17

Prior State Recovery

Not enough data

8.2(won by default)

19

Recovery Automation

Not enough data

8.0(won by default)

18

Replication

Not enough data

8.8(won by default)

17

Backup and Recovery

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Management

Local Management

Not enough data

9.0(won by default)

19

Infrastructure Compatibility

Not enough data

9.0(won by default)

20

Solution Integration

Not enough data

8.3(won by default)

19

Real-Time Analytics

Not enough data

7.8(won by default)

20

RTO and RPO Management

Not enough data

8.3(won by default)

17

Data Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Agentic AI - Disaster Recovery

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Additional Functionality

Encryption

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

API

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

VM Backup

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Continuous Monitoring

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Business Impact Analysis

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.4

22

Not enough data

Functionality 

Incremental Backup

9.6(won by default)

20

Not enough data

OS Boot Recovery

7.8(won by default)

18

Not enough data

Bootable Disk

7.7(won by default)

18

Not enough data

Online Restore

9.2(won by default)

20

Not enough data

Performance

Multiple Backup Versions

9.2(won by default)

19

Not enough data

Unlimited Backup

9.6(won by default)

19

Not enough data

Deduplication

9.0(won by default)

18

Not enough data

Lag Free Operation

9.2(won by default)

17

Not enough data

Agentic AI - PC Backup

Cross-system Integration

8.6(won by default)

6

Not enough data

Proactive Assistance

6.0(won by default)

5

Not enough data

Decision Making

6.0(won by default)

5

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

Show 1 feature category with incomplete data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![MSP360 Backup](https://images.g2crowd.com/uploads/product/hd_favicon/c5fb49df9e98424894801262c7f27e7b/msp360-backup.svg "MSP360 Backup")](https://www.g2.com/products/msp360-backup/reviews)

MSP360 Backup

Small-Business(50 or fewer emp.)

81.5%

Mid-Market(51-1000 emp.)

14.3%

Enterprise(\> 1000 emp.)

4.1%

[![Synology Data Protection Solutions](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3385d624bb53a08340bd1ffd072ffc35/synology-data-protection-solutions.png "Synology Data Protection Solutions")](https://www.g2.com/products/synology-data-protection-solutions/reviews)

Synology Data Protection Solutions

Small-Business(50 or fewer emp.)

80.0%

Mid-Market(51-1000 emp.)

20.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

81.5%

80.0%

Mid-Market

(51-1000 emp.)

14.3%

20.0%

Enterprise

(\> 1000 emp.)

4.1%

0%

Reviewers' Industry

[![MSP360 Backup](https://images.g2crowd.com/uploads/product/hd_favicon/c5fb49df9e98424894801262c7f27e7b/msp360-backup.svg "MSP360 Backup")](https://www.g2.com/products/msp360-backup/reviews)
MSP360 Backup

Information Technology and Services

27.3%

Computer & Network Security

9.5%

Computer Software

8.7%

Computer Networking

2.8%

Accounting

2.1%

Other

49.6%

[![Synology Data Protection Solutions](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3385d624bb53a08340bd1ffd072ffc35/synology-data-protection-solutions.png "Synology Data Protection Solutions")](https://www.g2.com/products/synology-data-protection-solutions/reviews)
Synology Data Protection Solutions

Information Technology and Services

17.1%

Computer & Network Security

11.4%

Manufacturing

8.6%

Consulting

8.6%

Marketing and Advertising

8.6%

Other

45.7%

Alternatives

**MSP360 Backup Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

 ![NAKIVO Backup & Replication](https://images.g2crowd.com/uploads/product/hd_favicon/cccf00d10d899724ab03af954e705e90/nakivo-backup-replication.svg "NAKIVO Backup & Replication")

[
NAKIVO
](/products/nakivo-backup-replication/reviews)

 ![Datto SIRIS](https://images.g2crowd.com/uploads/product/hd_favicon/fcb33f94f2a2359a8f7844ae12f6686d/kaseya-datto-siris.svg "Datto SIRIS")

[
Datto SIRIS
](/products/kaseya-datto-siris/reviews)

**Synology Data Protection Solutions Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Acronis Cyber Protect Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/deb6b38c362a378ff92daf2bce2e18cb/acronis-cyber-protect-cloud.svg "Acronis Cyber Protect Cloud")

[
Acronis Cyber Protect Cloud
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 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![NAKIVO Backup & Replication](https://images.g2crowd.com/uploads/product/hd_favicon/cccf00d10d899724ab03af954e705e90/nakivo-backup-replication.svg "NAKIVO Backup & Replication")

[
NAKIVO
](/products/nakivo-backup-replication/reviews)