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Compare MSP360 Backup and Sync.com 
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At a Glance
Market Segments
Small-Business (81.2% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
Free
Free
MSP360 Backup
Star Rating
(525)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sync.com excels in file management with a high score of 9.5 for file server backup, while MSP360 Backup shines in remote backup functionality, achieving a score of 9.4. Reviewers mention that Sync.com’s interface is particularly user-friendly for small businesses, making it easier to manage files across devices.
- Reviewers mention that MSP360 Backup offers superior versioning capabilities, scoring 9.0 compared to Sync.com’s 6.7. Users on G2 appreciate the ability to restore previous versions of files easily, which is crucial for data recovery.
- G2 users highlight that Sync.com provides a free entry-level price, making it accessible for small businesses, while MSP360 Backup, although not free, offers a robust set of features that justify its pricing, particularly in disaster recovery and scheduled backups, scoring 9.4.
- Users say that MSP360 Backup has a more comprehensive approach to security, with higher scores in encrypted storage (9.2) and security standards (9.1), compared to Sync.com’s scores of 8.5 in both areas. Reviewers mention that this makes MSP360 a better choice for businesses with stringent compliance requirements.
- Reviewers mention that while both products offer mobile applications, Sync.com’s mobile backup application received a lower score of 7.3, indicating that users find it less effective compared to MSP360 Backup’s mobile capabilities, which are rated higher.
- Users report that MSP360 Backup’s incremental backup feature, scoring 9.0, is a standout, allowing for efficient data management without consuming excessive storage space, while Sync.com’s performance in this area is less impressive, leading to potential storage concerns for users with large data sets.
Pricing
Entry-Level Pricing
MSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Sync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
MSP360 Backup
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
9.2
447
8.7
26
Ease of Use
8.7
448
9.0
27
Ease of Setup
8.9
333
8.9
9
Ease of Admin
8.9
320
7.9
8
Quality of Support
8.6
338
8.4
24
Has the product been a good partner in doing business?
8.9
283
8.5
8
Product Direction (% positive)
8.7
428
8.6
25
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.5
139
Not enough data
9.2
105
Not enough data
8.8
96
Not enough data
8.8
83
Not enough data
Management
9.0
121
Not enough data
9.0
120
Not enough data
9.1
136
Not enough data
9.5
129
Not enough data
8.9
120
Not enough data
Compliance
9.2
125
Not enough data
9.2
124
Not enough data
8.7
98
Not enough data
Agentic AI - Server Backup
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Functionality
8.6
80
7.8
9
9.4
100
9.2
10
9.4
103
7.1
8
9.0
89
6.7
9
7.3
32
Not enough data
Compatibility
9.4
92
7.6
7
9.3
94
7.5
8
9.0
97
8.1
8
Management
Feature Not Available
7.3
8
9.0
94
8.5
9
9.2
96
8.5
9
Agentic AI - Online Backup
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Functionality
9.5
16
Not enough data
7.5
16
Not enough data
7.8
16
Not enough data
9.0
16
Not enough data
Performance
9.1
16
Not enough data
9.5
16
Not enough data
8.9
16
Not enough data
9.2
16
Not enough data
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MSP360 Backup and Sync.com are categorized as Online Backup
Unique Categories
MSP360 Backup is categorized as PC Backup and Server Backup
Sync.com is categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.5%
Computer Software
8.9%
Computer & Network Security
8.7%
Computer Networking
2.8%
Retail
2.0%
Other
50.2%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
Which storage providers does CloudBerry Backup support?
2 Comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 Comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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