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# CyberSentriq vs MSP360 Backup Comparison - What are their main differences?

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CyberSentriqMSP360 Backup[+ Add Product](#)

Reviews

**CyberSentriq** [

4.6/5(397)

](https://www.g2.com/products/cybersentriq/reviews#reviews)

**MSP360 Backup** [

4.5/5(555)

](https://www.g2.com/products/msp360-backup/reviews#reviews)

Pricing

**CyberSentriq**
Free Trial

No pricing available

**MSP360 Backup**
Free Trial

**Free** · MSP360 Free Backup

**Pricing Insights**
from reviews

Time to Implement

**CyberSentriq**
1 month

Based on 88 responses

**MSP360 Backup**
1 month

Based on 204 responses

Return on Investment

**CyberSentriq**
14 months

Based on 73 responses

**MSP360 Backup**
8 months6 months sooner

Based on 159 responses

Perceived Cost

**CyberSentriq**
$$$$$

**MSP360 Backup**
$$$$$

Average Discount

**CyberSentriq**
11%

**MSP360 Backup**
16%5% more

Pros & Cons

**CyberSentriq**
[
Ease of Use (58)
](https://www.g2.com/products/cybersentriq/reviews?filters%5Bsentiment_snippet%5D=1140034&qs=pros-and-cons#reviews)[
Backup Solutions (45)
](https://www.g2.com/products/cybersentriq/reviews?filters%5Bsentiment_snippet%5D=1138205&qs=pros-and-cons#reviews)[
Backup Issues (18)
](https://www.g2.com/products/cybersentriq/reviews?filters%5Bsentiment_snippet%5D=1138262&qs=pros-and-cons#reviews)[
Inadequate Reporting (17)
](https://www.g2.com/products/cybersentriq/reviews?filters%5Bsentiment_snippet%5D=1138351&qs=pros-and-cons#reviews)

**MSP360 Backup**
[
Ease of Use (39)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1505463&qs=pros-and-cons#reviews)[
Backup Solutions (28)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1506603&qs=pros-and-cons#reviews)[
Poor Customer Support (8)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1502869&qs=pros-and-cons#reviews)[
Poor Interface Design (8)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1506390&qs=pros-and-cons#reviews)

Integrations

**CyberSentriq**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a81eb5423dfbe8206840c59a50d1029c/eset-protect.png "Product Avatar Image")

ESET PROTECT

](https://www.g2.com/products/eset-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-microsoft-exchange.jpeg "Product Avatar Image")

Microsoft Exchange Server 2019

](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/cybersentriq/integrations)

**MSP360 Backup**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1aaae77abfdf07b7bfe619ec048a9628/agentic-ai.jpeg "Product Avatar Image")

Agentic AI

](https://www.g2.com/products/agentic-ai/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ee1de7152716862f87f5af284ae296e2/backblaze-b2-cloud-storage.png "Product Avatar Image")

Backblaze B2 Cloud Storage

](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ad9356372f01e6f58c7a15a7414eff9d/bacula-enterprise.png "Product Avatar Image")

Bacula Enterprise

](https://www.g2.com/products/bacula-enterprise/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image")

Bitrix24

](https://www.g2.com/products/bitrix24/reviews)[
View all
](https://www.g2.com/products/msp360-backup/integrations)

Screenshots

**CyberSentriq**
 ![CyberSentriq screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/180766/Screenshot-2025-12-17-084229.png)

**MSP360 Backup**
 ![MSP360 Backup screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/194790/download-_27_-_1_.png)

Ratings

Meets Requirements

**CyberSentriq**

9.2

9.2305

**MSP360 Backup**

9.2

9.2467

Ease of Use

**CyberSentriq**

9.3

9.3305

**MSP360 Backup**

8.7

8.7469

Ease of Setup

**CyberSentriq**

9.2

9.2283

**MSP360 Backup**

8.8

8.8354

Ease of Admin

**CyberSentriq**

9.2

9.2274

**MSP360 Backup**

8.9

8.9331

Quality of Support

**CyberSentriq**

9.1

9.1301

**MSP360 Backup**

8.6

8.6353

Has the product been a good partner in doing business?

**CyberSentriq**

9.4

9.4270

**MSP360 Backup**

8.9

8.9293

Product Direction (% positive)

**CyberSentriq**

9.3

9.3264

**MSP360 Backup**

8.7

8.7443

Features

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

9.1

103

9.2

202

Compatibility 

File Server Backup

9.3

94

9.6(won by 0.3)

145

Database Server Backup

8.9

86

9.2(won by 0.3)

108

Virtual Machines

8.9(won by 0.1)

82

8.8

99

Repository Models

8.7(tied score)

65

8.7(tied score)

89

VM Backup

Not enough data

Not enough data

Management

Disaster Recovery

9.1(won by 0.1)

87

9.0

129

Storage Capacity

9.2(won by 0.1)

91

9.1

138

Remote Backup

9.3

90

9.4(won by 0.1)

136

Activity Monitoring

8.9(tied score)

91

8.9(tied score)

124

Continuous Backup

Feature Not Available

9.0(won by default)

123

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

9.1

86

9.2(won by 0.1)

128

Cloud Data Protection

9.2(tied score)

84

9.2(tied score)

128

Data Deduplication

9.0(won by 0.3)

84

8.7

101

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

Not enough data

9.7(won by default)

6

Multi-step Planning

Not enough data

9.7(won by default)

6

Cross-system Integration

Not enough data

9.0(won by default)

7

Adaptive Learning

Not enough data

9.7(won by default)

5

Proactive Assistance

Not enough data

9.7(won by default)

6

Decision Making

Not enough data

9.7(won by default)

5

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.8

169

8.8

121

Functionality

Storage Capacity

9.3

146

9.4(won by 0.1)

103

Remote Backup

9.3

145

9.4(won by 0.1)

106

Versioning

8.9

129

9.1(won by 0.2)

93

Mobile Backup Application

7.9(won by 0.6)

91

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

32

Real-time Sync

Feature Not Available

8.7(won by default)

84

Compatibility 

Disk Backup

9.4(tied score)

133

9.4(tied score)

95

Local Backup

8.9

130

9.4(won by 0.5)

98

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Storage Formats

9.0

134

9.1(won by 0.1)

99

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

Encrypted Storage

9.4(won by 0.2)

127

9.2

98

File Sharing

8.7(won by default)

112

Feature Not Available

Security Standards

Feature Not Available

9.0(won by default)

95

Agentic AI - Online Backup

Cross-system Integration

8.6

6

9.0(won by 0.4)

8

Proactive Assistance

7.7

5

8.1(won by 0.4)

6

Autonomous Task Execution

Not enough data

8.9(won by default)

6

Multi-step Planning

Not enough data

8.6(won by default)

7

Adaptive Learning

Not enough data

8.3(won by default)

6

Decision Making

Not enough data

8.1(won by default)

6

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.5

34

8.4

22

Functionality 

Incremental Backup

9.4

32

9.6(won by 0.2)

20

OS Boot Recovery

8.0(won by 0.2)

27

7.8

18

Bootable Disk

7.7(tied score)

25

7.7(tied score)

18

Online Restore

8.8

30

9.2(won by 0.4)

20

Performance

Multiple Backup Versions

9.0

31

9.2(won by 0.2)

19

Unlimited Backup

8.2

32

9.6(won by 1.4)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Deduplication

8.8

28

9.0(won by 0.2)

18

Lag Free Operation

8.5

31

9.2(won by 0.7)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Agentic AI - PC Backup

Cross-system Integration

Not enough data

8.6(won by default)

6

Proactive Assistance

Not enough data

6.0(won by default)

5

Decision Making

Not enough data

6.0(won by default)

5

Autonomous Task Execution

Not enough data

Not enough data

SaaS Backup[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

9.0

64

Not enough data

Functionality

Storage Capacity

9.3(won by default)

57

Not enough data

Remote Backup

9.4(won by default)

56

Not enough data

Versioning

9.1(won by default)

55

Not enough data

Real-time Sync

Feature Not Available

Not enough data

Compatibility 

Endpoint Variety

8.8(won by default)

49

Not enough data

SaaS Application Variety

8.9(won by default)

50

Not enough data

Storage Formats

8.7(won by default)

50

Not enough data

Management

File Sharing

8.5(won by default)

47

Not enough data

Encrypted Storage

9.2(won by default)

51

Not enough data

Security Standards

Feature Not Available

Not enough data

Agentic AI - SaaS Backup

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Cloud Email Security[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

10.0

7

Not enough data

Administration

Intelligence Reporting

Not enough data

Not enough data

Email Integration Suppor

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

Maintenance

Allow and block lists

10.0(won by default)

6

Not enough data

Auditing

Not enough data

Not enough data

Compliance

Not enough data

Not enough data

Archiving

Not enough data

Not enough data

Security

Anti-Malware/Anti-Spam

10.0(won by default)

6

Not enough data

Quarantine

10.0(won by default)

5

Not enough data

Encryption

Not enough data

Not enough data

Advanced Threat Protection (ATP)

Not enough data

Not enough data

Anti-Phishing

Not enough data

Not enough data

Account takeover prevention

Not enough data

Not enough data

Database Backup[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

9.0

74

Not enough data

Functionality

Data Backup

9.4(won by default)

66

Not enough data

Backup Automation

9.4(won by default)

67

Not enough data

Integration

8.7(won by default)

65

Not enough data

Diverse Database Handling

8.6(won by default)

56

Not enough data

Cloud Backup

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Admin

Backup Management

9.1(won by default)

70

Not enough data

Resource Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Agentic AI - Database Backup

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Local Server Options

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Remote Server Options

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Web Access/Restoration

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Cloud Data Security[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

9.0

19

Not enough data

Data Protection

Data Masking

9.2(won by default)

15

Not enough data

Data Encryption/Security

9.7(won by default)

16

Not enough data

Data loss Prevention

9.4(won by default)

15

Not enough data

Anomoly Detection

8.5(won by default)

14

Not enough data

Sensitive Data Compliance

9.2(won by default)

15

Not enough data

Analysis

Cloud Gap Analytics

8.4(won by default)

15

Not enough data

Compliance Monitoring

9.2(won by default)

16

Not enough data

User Analytics

8.8(won by default)

17

Not enough data

Administration

Auditing

8.4(won by default)

15

Not enough data

Data Discovery

8.9(won by default)

15

Not enough data

Access Control

9.1(won by default)

15

Not enough data

Disaster Recovery[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

9.0

147

Not enough data

Functionality

On Premises Recovery

9.3(won by default)

125

Not enough data

Cloud Recovery

9.3(won by default)

128

Not enough data

Prior State Recovery

9.0(won by default)

111

Not enough data

Recovery Automation

8.8(won by default)

99

Not enough data

Replication

Feature Not Available

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Management

Local Management

9.2(won by default)

134

Not enough data

Infrastructure Compatibility

9.2(won by default)

133

Not enough data

Solution Integration

9.0(won by default)

119

Not enough data

Real-Time Analytics

8.8(won by default)

121

Not enough data

RTO and RPO Management

8.6(won by default)

102

Not enough data

Data Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Agentic AI - Disaster Recovery

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Additional Functionality

Encryption

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

API

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

VM Backup

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Continuous Monitoring

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Business Impact Analysis

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Disaster Recovery as a Service (DRaaS)[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

8.7

13

Not enough data

Solution Provision

Service Provision

9.1(won by default)

13

Not enough data

Pay by Usage

8.2(won by default)

10

Not enough data

System Failover

9.2(won by default)

10

Not enough data

Off-Site Data Storage

9.0(won by default)

12

Not enough data

Data Replication

8.3(won by default)

9

Not enough data

Management

Infrastructure Compatibility

9.2(won by default)

10

Not enough data

Solution Integration

8.8(won by default)

8

Not enough data

Real-Time Analytics

8.8(won by default)

10

Not enough data

RTO and RPO Management

8.3(won by default)

9

Not enough data

Agentic AI - Disaster Recovery as a Service (DRaaS)

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Cloud File Security[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

8.7

17

Not enough data

Security

Encrypted Storage

9.5(won by default)

13

Not enough data

Anomoly Detection

8.6(won by default)

11

Not enough data

Data loss Prevention

9.2(won by default)

12

Not enough data

Policy Enforcement

8.6(won by default)

11

Not enough data

Administration

Reporting and Monitoring

8.5(won by default)

14

Not enough data

Breadth of Partner Applications

8.8(won by default)

12

Not enough data

Auditing

8.3(won by default)

13

Not enough data

Access Control

User, Role, and Access Management

9.0(won by default)

14

Not enough data

Access Rights

8.2(won by default)

13

Not enough data

User Analytics

8.1(won by default)

14

Not enough data

Compliance Monitoring

8.8(won by default)

13

Not enough data

Show 5 feature categories with incomplete data

Email Security[Hide 32 FeaturesShow 32 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Phishing Protection

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Domain Check

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

SURLB/URIBL Filtering

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Spam Quarantine

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Leak Prevention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Spam Analysis

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

Email Filtering

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Email Archiving[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Email Storage

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Email Analysis

Not enough data

Not enough data

Migration

Not enough data

Not enough data

Archive Backup

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Agentic AI - Email Archiving

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Additional Functionality

Full Text Search

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

Storage Management

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

eDiscovery

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Compression

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Simple Mail Transfer Protocol (SMTP)

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Multiple File Format Support

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Match & Merge

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Email Anti-spam[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Email Anti-spam Features

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Phishing Protection

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Email Routing

Not enough data

Not enough data

Data Verification

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

SURLB/URIBL Filtering

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Greylisting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Allow/Block List

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Spam Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Spam Detection

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Spam Quarantine

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Cloud Security[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Cloud Visibility

Data Discovery

Not enough data

Not enough data

Cloud Registry

Not enough data

Not enough data

Cloud Gap Analytics

Not enough data

Not enough data

Security

Data Security

Not enough data

Not enough data

Data loss Prevention

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Cloud Application Security

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Identity

SSO

Not enough data

Not enough data

Governance

Not enough data

Not enough data

User Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

API

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Cloud Security Policy Management

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Cloud Encryption

Not enough data

Not enough data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CyberSentriq](https://images.g2crowd.com/uploads/product/hd_favicon/4abac4ce8ac735524f9452c7d5b0a50c/cybersentriq.svg "CyberSentriq")](https://www.g2.com/products/cybersentriq/reviews)

CyberSentriq

Small-Business(50 or fewer emp.)

41.3%

Mid-Market(51-1000 emp.)

46.5%

Enterprise(\> 1000 emp.)

12.2%

[![MSP360 Backup](https://images.g2crowd.com/uploads/product/hd_favicon/c5fb49df9e98424894801262c7f27e7b/msp360-backup.svg "MSP360 Backup")](https://www.g2.com/products/msp360-backup/reviews)

MSP360 Backup

Small-Business(50 or fewer emp.)

81.5%

Mid-Market(51-1000 emp.)

14.3%

Enterprise(\> 1000 emp.)

4.2%

Small-Business

(50 or fewer emp.)

41.3%

81.5%

Mid-Market

(51-1000 emp.)

46.5%

14.3%

Enterprise

(\> 1000 emp.)

12.2%

4.2%

Reviewers' Industry

[![CyberSentriq](https://images.g2crowd.com/uploads/product/hd_favicon/4abac4ce8ac735524f9452c7d5b0a50c/cybersentriq.svg "CyberSentriq")](https://www.g2.com/products/cybersentriq/reviews)
CyberSentriq

Information Technology and Services

38.1%

Computer & Network Security

12.3%

Primary/Secondary Education

6.5%

Education Management

3.4%

Accounting

3.1%

Other

36.6%

[![MSP360 Backup](https://images.g2crowd.com/uploads/product/hd_favicon/c5fb49df9e98424894801262c7f27e7b/msp360-backup.svg "MSP360 Backup")](https://www.g2.com/products/msp360-backup/reviews)
MSP360 Backup

Information Technology and Services

27.3%

Computer & Network Security

9.5%

Computer Software

8.7%

Computer Networking

2.8%

Accounting

2.1%

Other

49.5%

FAQs

## CyberSentriq vs MSP360 Backup FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between MSP360 Backup vs CyberSentriq?

CyberSentriq stands out for higher reviewer satisfaction on ease of use and support, while MSP360 Backup is noted for its advanced backup options and customization.

| [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) | [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) |
| --- | --- |
| 4.5/5 (551 reviews) | 4.6/5 (397 reviews) |
| Small-Business | Mid-Market |
| 8.8 | 9.2 |
| 8.6 | 9.1 |
| Ease of Use (39 all-time mentions) | Ease of Use (58 all-time mentions) |

### How do the pricing models of MSP360 Backup and CyberSentriq compare?

CyberSentriq is rated higher for value, with reviewers expressing greater satisfaction with its pricing.

- **MSP360 Backup:** Reviewers describe MSP360 Backup as affordable and cost-effective, especially for small businesses and MSPs, but some mention that pricing could be improved.
- **CyberSentriq:** Reviewers consistently highlight CyberSentriq's competitive pricing and strong value, with several noting it as an investment that aligns with business operations.
- **Switching reasons:** Recent reviews cite CyberSentriq's bundled features and ease of use as reasons for switching from more complex or higher-priced solutions.

### What are the best alternatives to MSP360 Backup and CyberSentriq?

The top three alternatives to MSP360 Backup and CyberSentriq are Acronis Cyber Protect Cloud, Veeam Data Platform, and Cove Data Protection.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) | 4.5/5 (551 reviews) | Small-Business | Affordable and cost-effective for small businesses | Ease of Use (39 all-time mentions) |
| [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) | 4.6/5 (397 reviews) | Mid-Market | Competitive pricing, strong value | Ease of Use (58 all-time mentions) |
| [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5 (1442 reviews) | Small-Business | — | Comprehensive backup and security integration |
| [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) | 4.6/5 (749 reviews) | Mid-Market | — | Enterprise-grade backup and recovery |
| [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) | 4.5/5 (443 reviews) | Small-Business | — | Cloud-first backup with easy management |

### Which Server Backup features should I prioritize when comparing MSP360 Backup and CyberSentriq?

Buyers should prioritize ease of use, backup customization, disaster recovery, integrations, and support quality when comparing MSP360 Backup and CyberSentriq.

- **Ease of Use:** MSP360 Backup (8.7), CyberSentriq (9.3); CyberSentriq leads with 58 all-time mentions for ease of use versus 39 for MSP360 Backup.
- **Backup Customization:** MSP360 Backup offers continuous backup, real-time sync, and advanced security standards not present in CyberSentriq.
- **Disaster Recovery:** Both products are frequently cited for disaster recovery, with CyberSentriq having 24 all-time mentions for data recovery and 22 for recovery ease.
- **Integrations:** CyberSentriq is noted for Microsoft 365 integration (4 all-time mentions), while MSP360 Backup supports a wide range of storage providers.
- **Support Quality:** MSP360 Backup (8.6), CyberSentriq (9.1); CyberSentriq is rated higher for support.

### What are the pros and cons of MSP360 Backup vs CyberSentriq?

CyberSentriq's headline strength is ease of use, while MSP360 Backup is recognized for backup flexibility and customization.

- **MSP360 Backup strengths:** Flexible backup options, advanced customization, affordable for small businesses, reliable cloud and local backup, centralized management, and strong support (17 all-time mentions).
- **MSP360 Backup trade-offs:** Some reviewers note a learning curve, less intuitive interface (8 all-time mentions), and limited integrations with third-party RMM tools.
- **CyberSentriq strengths:** High ease of use (58 all-time mentions), robust backup and recovery features (45 and 24 all-time mentions), strong support (26 all-time mentions), and effective integration with Microsoft 365.
- **CyberSentriq trade-offs:** Some reviewers mention fragmented dashboards, reporting limitations, and occasional delays in support response.

### Is MSP360 Backup or CyberSentriq better for small businesses?

MSP360 Backup is the better fit for small businesses, with a larger share of small-business reviewers and strong sentiment on affordability and ease of use.

- **MSP360 Backup:** Largest segment is Small-Business; reviewers highlight its cost-effectiveness, straightforward setup, and suitability for small teams.
- **CyberSentriq:** Largest segment is Mid-Market; reviewers note its value and ease of use, but also describe it as an investment more common in mid-sized organizations.

### Which Server Backup platform has better integrations?

CyberSentriq is favored for integrations, particularly with Microsoft 365.

- **MSP360 Backup:** Reviewers mention integration with a wide range of storage providers, including AWS, Azure, Wasabi, and Google, but no third-party business application integrations are cited in recent reviews.
- **CyberSentriq:** Microsoft 365 integration is cited in 4 all-time reviews, with additional mentions of integration with older Linux mail systems and hosted Exchange.

### How do MSP360 Backup and CyberSentriq compare on customer support?

CyberSentriq is rated higher for Quality of Support, with a 0.5-point advantage over MSP360 Backup (9.1 vs 8.6).

- **MSP360 Backup:** Reviewers describe support as responsive and knowledgeable, with 17 all-time mentions for customer support, though a minority cite inconsistent experiences.
- **CyberSentriq:** Support is frequently praised for being quick, professional, and helpful, with 26 all-time mentions; regular check-ins and onboarding assistance are highlighted.

### Which is easier to implement, MSP360 Backup or CyberSentriq?

CyberSentriq is rated higher for Ease of Setup, with a 0.4-point advantage over MSP360 Backup (9.2 vs 8.8).

- **MSP360 Backup:** Reviewers describe setup as straightforward for basic use but note a learning curve for advanced configurations and multi-device environments.
- **CyberSentriq:** Reviewers consistently highlight easy onboarding, guided setup, and minimal time required to get started, with several citing setup times under an hour.

### Which product has better Disaster Recovery?

Both MSP360 Backup and CyberSentriq are highly rated for disaster recovery, with CyberSentriq having a slight edge in reviewer-cited recovery ease and instant restore capabilities.

- **MSP360 Backup:** Frequently cited for reliable disaster recovery, bare metal restore, and hybrid backup; 14 all-time mentions for reliability and 9 for cloud backup.
- **CyberSentriq:** 24 all-time mentions for data recovery, 22 for recovery ease, and multiple recent reviews highlight instant data recovery and full VM restore capabilities.

Alternatives

**CyberSentriq Alternatives**

 ![Acronis Cyber Protect Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/deb6b38c362a378ff92daf2bce2e18cb/acronis-cyber-protect-cloud.svg "Acronis Cyber Protect Cloud")

[
Acronis Cyber Protect Cloud
](/products/acronis-cyber-protect-cloud/reviews)

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud")

[
Druva Data Security Cloud
](/products/druva-data-security-cloud/reviews)

**MSP360 Backup Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

 ![NAKIVO Backup & Replication](https://images.g2crowd.com/uploads/product/hd_favicon/cccf00d10d899724ab03af954e705e90/nakivo-backup-replication.svg "NAKIVO Backup & Replication")

[
NAKIVO
](/products/nakivo-backup-replication/reviews)

 ![Datto SIRIS](https://images.g2crowd.com/uploads/product/hd_favicon/fcb33f94f2a2359a8f7844ae12f6686d/kaseya-datto-siris.svg "Datto SIRIS")

[
Datto SIRIS
](/products/kaseya-datto-siris/reviews)