Compare Moxie vs Userlane

See this
comparison of Moxie vs. Userlane
based on data from user reviews. Moxie rates 3.7/5 stars with 24 reviews. Userlane rates 4.8/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Moxie
Free Trial Unavailable
Userlane
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.7
9.2
Ease of Use
Ease of Use
8.0
9.0
Ease of Setup
Ease of Setup
8.5
8.9
Ease of Admin
Ease of Admin
8.1
9.2
Quality of Support
Quality of Support
8.8
10.0
Ease of Doing Business With
Ease of Doing Business With
9.0
10.0
Product Direction (% positive)
Product Direction (% positive)
5.8
10.0
Meets Requirements
Moxie
7.7
Userlane
9.2
Ease of Use
Moxie
8.0
Userlane
9.0
Ease of Setup
Moxie
8.5
Userlane
8.9
Ease of Admin
Moxie
8.1
Userlane
9.2
Quality of Support
Moxie
8.8
Userlane
10.0
Ease of Doing Business With
Moxie
9.0
Userlane
10.0
Product Direction (% positive)
Moxie
5.8
Userlane
10.0

Features

Knowledge Share
Knowledge Base
Moxie
8.3
Userlane
Not enough data available
Searchable Articles
Moxie
Not enough data available
Userlane
Not enough data available
Community Forums
Moxie
Not enough data available
Userlane
Not enough data available
Interactive FAQs & Forums
Moxie
Not enough data available
Userlane
Not enough data available
Interaction
Web Portals
Moxie
8.6
Userlane
Not enough data available
Forum to Reponse
Moxie
8.6
Userlane
Not enough data available
Tickets and Tagging
Moxie
Not enough data available
Userlane
Not enough data available
Live Chat
Moxie
9.2
Userlane
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.2%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
54.2%
57.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
41.7%
0%
Moxie
Small-Business
4.2%
Mid-Market
54.2%
Enterprise
41.7%
Userlane
Small-Business
42.9%
Mid-Market
57.1%
Enterprise
0%

Reviewers' Industry

 
Insurance
8.3%
Computer Software
71.4%
 
Financial Services
8.3%
Marketing and Advertising
14.3%
 
Education Management
8.3%
Automotive
14.3%
 
Banking
8.3%
 
Retail
4.2%
 
Other
62.5%
Other
0.0%
Moxie
Insurance
8.3%
Financial Services
8.3%
Education Management
8.3%
Banking
8.3%
Retail
4.2%
Other
62.5%
Userlane
Computer Software
71.4%
Marketing and Advertising
14.3%
Automotive
14.3%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User in Religious Institutions

The way you can curate unique customer engagement to your company and website in mobile format.

Administrator in Computer Software

- easy to install, implement and maintain - no technical hurdles - customizable - great customer support - regular releases of new features - great user experience - users get in-app interactive help on the spot - improves user engagement and user...

Most Helpful Critical Review
Most Helpful Critical Review
User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

 
Moxie
Most Helpful Favorable Review
User in Religious Institutions

The way you can curate unique customer engagement to your company and website in mobile format.

Most Helpful Critical Review
User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

Userlane
Most Helpful Favorable Review
Administrator in Computer Software

- easy to install, implement and maintain - no technical hurdles - customizable - great customer support - regular releases of new features - great user experience - users get in-app interactive help on the spot - improves user engagement and user...

Screenshots

 
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