Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.
Compare Moxie, Track-It!, and BMC FootPrints Service Core

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Moxie
Free Trial Unavailable
Track-It!
Free Trial Unavailable
BMC FootPrints Service Core
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.5
7.7
7.3
Ease of Use
Ease of Use
7.7
7.8
7.0
Ease of Setup
Ease of Setup
8.3
7.3
7.3
Ease of Admin
Ease of Admin
7.9
7.8
7.4
Quality of Support
Quality of Support
8.6
7.7
7.8
Ease of Doing Business With
Ease of Doing Business With
8.9
7.9
8.6
Product Direction (% positive)
Product Direction (% positive)
5.1
5.6
5.1
Meets Requirements
Moxie
7.5
Track-It!
7.7
BMC FootPrints Service Core
7.3
Ease of Use
Moxie
7.7
Track-It!
7.8
BMC FootPrints Service Core
7.0
Ease of Setup
Moxie
8.3
Track-It!
7.3
BMC FootPrints Service Core
7.3
Ease of Admin
Moxie
7.9
Track-It!
7.8
BMC FootPrints Service Core
7.4
Quality of Support
Moxie
8.6
Track-It!
7.7
BMC FootPrints Service Core
7.8
Ease of Doing Business With
Moxie
8.9
Track-It!
7.9
BMC FootPrints Service Core
8.6
Product Direction (% positive)
Moxie
5.1
Track-It!
5.6
BMC FootPrints Service Core
5.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.8%
12.0%
6.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
57.1%
56.0%
31.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
38.1%
32.0%
61.7%
Moxie
Small-Business
4.8%
Mid-Market
57.1%
Enterprise
38.1%
Track-It!
Small-Business
12.0%
Mid-Market
56.0%
Enterprise
32.0%
BMC FootPrints Service Core
Small-Business
6.4%
Mid-Market
31.9%
Enterprise
61.7%

Reviewers' Industry

 
Insurance
10.7%
Information Technology and Services
13.5%
Higher Education
23.8%
 
Financial Services
10.7%
Hospital & Health Care
9.4%
Law Practice
17.5%
 
Retail
7.1%
Higher Education
7.3%
Information Technology and Services
17.5%
 
Internet
7.1%
Utilities
5.2%
Hospital & Health Care
7.9%
 
Individual & Family Services
7.1%
Law Practice
5.2%
Computer Software
4.8%
 
Other
57.1%
Other
59.4%
Other
28.6%
Moxie
Insurance
10.7%
Financial Services
10.7%
Retail
7.1%
Internet
7.1%
Individual & Family Services
7.1%
Other
57.1%
Track-It!
Information Technology and Services
13.5%
Hospital & Health Care
9.4%
Higher Education
7.3%
Utilities
5.2%
Law Practice
5.2%
Other
59.4%
BMC FootPrints Service Core
Higher Education
23.8%
Law Practice
17.5%
Information Technology and Services
17.5%
Hospital & Health Care
7.9%
Computer Software
4.8%
Other
28.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Support from the moxie team Ease of use of the tool

G2 User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Victor G.
User in Law Practice

I like the ease of use. Once I started using Footprints it did not take me long to get comfortable. The escalating to other groups or adding multiple assignees to one ticket is very useful. This is one of the better ticketing programs I have used over the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

G2 User in Information Technology and Services

It looks outdated, the interface looks like an Excel spreadsheet. Althought it does work, just doesn't look like anyone put a lot of thought into the asthetics.

G2 User in Utilities

- Our environment is very dynamic, previous versions of footprints were more agile, and process changes were quickly made in the system and deployed from QA-Prod. this version needs long scheduled maintenance windows. In a 24/7 shop that is difficult to...

 
Moxie
Most Helpful Favorable Review
G2 User

Support from the moxie team Ease of use of the tool

Most Helpful Critical Review
G2 User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

Track-It!
Most Helpful Favorable Review
G2 User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
G2 User in Information Technology and Services

It looks outdated, the interface looks like an Excel spreadsheet. Althought it does work, just doesn't look like anyone put a lot of thought into the asthetics.

BMC FootPrints Service Core
Most Helpful Favorable Review
Victor G.
User in Law Practice

I like the ease of use. Once I started using Footprints it did not take me long to get comfortable. The escalating to other groups or adding multiple assignees to one ticket is very useful. This is one of the better ticketing programs I have used over the...

Most Helpful Critical Review
G2 User in Utilities

- Our environment is very dynamic, previous versions of footprints were more agile, and process changes were quickly made in the system and deployed from QA-Prod. this version needs long scheduled maintenance windows. In a 24/7 shop that is difficult to...

Screenshots

 
1 of 4
2 of 4
3 of 4
4 of 4
1 of 3
2 of 3
3 of 3
1 of 3
2 of 3
3 of 3
BMC FootPrints Service Core
Ask Moxie a QuestionContact MoxieRequest More InformationRequest More InformationAsk BMC FootPrints a QuestionContact BMC FootPrints