Compare Moxie vs SnapEngage

See this
comparison of Moxie vs. SnapEngage
based on data from user reviews. Moxie rates 3.7/5 stars with 23 reviews. SnapEngage rates 4.4/5 stars with 129 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Essentials
From $16
per user / per month
 
Professional
From $26
per user / per month
 
Enterprise
From $40
per user / per month
 
Free Trial Unavailable
Free Trial
Moxie
Free Trial Unavailable
SnapEngage
Essentials
From $16per user / per month
Professional
From $26per user / per month
Enterprise
From $40per user / per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.7
8.6
Ease of Use
Ease of Use
7.9
9.2
Ease of Setup
Ease of Setup
8.5
8.8
Ease of Admin
Ease of Admin
8.1
8.8
Quality of Support
Quality of Support
8.7
9.1
Ease of Doing Business With
Ease of Doing Business With
9.0
9.4
Product Direction (% positive)
Product Direction (% positive)
5.6
8.4
Meets Requirements
Moxie
7.7
SnapEngage
8.6
Ease of Use
Moxie
7.9
SnapEngage
9.2
Ease of Setup
Moxie
8.5
SnapEngage
8.8
Ease of Admin
Moxie
8.1
SnapEngage
8.8
Quality of Support
Moxie
8.7
SnapEngage
9.1
Ease of Doing Business With
Moxie
9.0
SnapEngage
9.4
Product Direction (% positive)
Moxie
5.6
SnapEngage
8.4

Features

Knowledge Share
Knowledge Base
Moxie
Not enough data available
SnapEngage
8.7
Searchable Articles
Moxie
Not enough data available
SnapEngage
8.3
Community Forums
Moxie
Not enough data available
SnapEngage
Not enough data available
Interactive FAQs & Forums
Moxie
Not enough data available
SnapEngage
Not enough data available
Communication
Pop-up Chat
Moxie
Not enough data available
SnapEngage
9.0
Notifications
Moxie
Not enough data available
SnapEngage
8.3
Targeted Emails
Moxie
Not enough data available
SnapEngage
7.6
In-App Messaging
Moxie
Not enough data available
SnapEngage
8.0
Interaction
Web Portals
Moxie
Not enough data available
SnapEngage
8.8
Forum to Reponse
Moxie
Not enough data available
SnapEngage
8.6
Tickets and Tagging
Moxie
Not enough data available
SnapEngage
8.7
Live Chat
Moxie
Not enough data available
SnapEngage
9.8
Internal Use
Customization
Moxie
Not enough data available
SnapEngage
8.1
Conversation Archiving
Moxie
Not enough data available
SnapEngage
8.1
Lead Development
Moxie
Not enough data available
SnapEngage
8.2
Knowledge Base
Moxie
Not enough data available
SnapEngage
8.3
Team Inbox
Moxie
Not enough data available
SnapEngage
7.4
Customer Profiles
Moxie
Not enough data available
SnapEngage
7.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.3%
43.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
52.2%
47.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
43.5%
9.3%
Moxie
Small-Business
4.3%
Mid-Market
52.2%
Enterprise
43.5%
SnapEngage
Small-Business
43.4%
Mid-Market
47.3%
Enterprise
9.3%

Reviewers' Industry

 
Insurance
8.7%
Information Technology and Services
14.0%
 
Financial Services
8.7%
Computer Software
13.2%
 
Education Management
8.7%
Financial Services
5.4%
 
Banking
8.7%
Insurance
4.7%
 
Retail
4.3%
Telecommunications
3.9%
 
Other
60.9%
Other
58.9%
Moxie
Insurance
8.7%
Financial Services
8.7%
Education Management
8.7%
Banking
8.7%
Retail
4.3%
Other
60.9%
SnapEngage
Information Technology and Services
14.0%
Computer Software
13.2%
Financial Services
5.4%
Insurance
4.7%
Telecommunications
3.9%
Other
58.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Education Management

Good product for the company and easy to use. Gets the necessary jobs done!

Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

David D.
User

The only info you're given for a prospect is where they're chatting from, it's also not designed specifically to generate sales, which is my job

 
Moxie
Most Helpful Favorable Review
G2 User in Education Management

Good product for the company and easy to use. Gets the necessary jobs done!

Most Helpful Critical Review
G2 User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

SnapEngage
Most Helpful Favorable Review
Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Most Helpful Critical Review
David D.
User

The only info you're given for a prospect is where they're chatting from, it's also not designed specifically to generate sales, which is my job

Screenshots

 
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Downloads

 No downloads providedNo downloads provided
Moxie
No downloads provided
SnapEngage
No downloads provided
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