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At a Glance
Market Segments
Small-Business (68.0% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
Free 500 Sessions Per Month
Starting at $249.00
Mouseflow
Star Rating
(689)4.6 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Sessions Per Month
Free Trial is available
Browse all 5 pricing plansUserpilot
Star Rating
(883)4.6 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mouseflow excels in Heat Maps with a rating of 9.0, allowing for detailed visual insights into user interactions, while Userpilot's heat map functionality is less emphasized, leading to a lower user satisfaction in this area.
- Reviewers mention that Userpilot offers superior Survey Implementation with a score of 8.9, providing a more seamless experience for gathering user feedback compared to Mouseflow's score of 8.0 in Data Analysis, which some users find lacking in depth.
- G2 users highlight that Mouseflow's Session Replays feature, rated at 8.9, is particularly effective for understanding user behavior, whereas Userpilot's analytics capabilities, while strong, do not provide the same level of detail in session tracking.
- Users on G2 report that Userpilot shines in User-Level Analytics with a score of 8.6, allowing for more granular insights into individual user behavior, while Mouseflow's score of 7.8 indicates a less robust offering in this area.
- Reviewers mention that Mouseflow's Click Tracking feature, rated at 8.7, is highly praised for its accuracy, whereas Userpilot's tracking capabilities, while effective, do not match the same level of precision, leading to some user frustration.
- Users say that Userpilot's Behavior-responsive Messaging feature, rated at 8.5, is a standout for creating personalized user experiences, while Mouseflow lacks similar capabilities, which some users feel limits their engagement strategies.
Pricing
Entry-Level Pricing
Mouseflow
Free Forever
Free
500 Sessions Per Month
Start spotting friction and drop-offs on limited traffic.
- 1 website project
- 1 conversion funnel analytics
- 1 month data retention
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Mouseflow
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.8
515
8.8
737
Ease of Use
8.8
524
8.6
792
Ease of Setup
9.0
340
8.6
590
Ease of Admin
9.0
281
8.7
336
Quality of Support
9.0
407
9.5
665
Has the product been a good partner in doing business?
8.9
252
9.3
333
Product Direction (% positive)
8.6
467
9.4
752
Features by Category
Metrics
8.5
169
Not enough data
8.4
169
Not enough data
8.4
178
Not enough data
8.4
171
Not enough data
7.9
157
Not enough data
7.8
144
Not enough data
7.7
144
Not enough data
8.2
159
Not enough data
7.9
159
Not enough data
Reporting
Feature Not Available
Not enough data
7.7
147
Not enough data
Feature Not Available
Not enough data
7.5
146
Not enough data
7.7
154
Not enough data
7.7
141
Not enough data
8.0
157
Not enough data
Other
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
136
Not enough data
Feature Not Available
Not enough data
7.0
123
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.5
116
Not enough data
7.6
118
Not enough data
8.1
145
Not enough data
8.3
137
Not enough data
User Behavior
8.7
233
|
Verified
8.5
40
8.7
231
|
Verified
7.6
38
7.9
217
|
Verified
6.8
37
A/B Testing
7.7
176
|
Verified
6.5
33
6.8
139
|
Verified
6.4
31
8.0
183
|
Verified
8.3
35
7.4
142
|
Verified
7.0
30
Visitor Information
7.9
193
|
Verified
8.9
36
7.8
175
|
Verified
8.2
34
Agentic AI - Session Replay
7.8
6
5.2
7
User Analysis
Not enough data
8.9
541
Not enough data
8.1
550
User Support
Not enough data
8.7
564
Not enough data
7.8
472
Not enough data
8.4
499
Walkthrough Type
Not enough data
8.2
495
Not enough data
8.9
541
Platform Basics - Digital Adoption Platform
Not enough data
8.4
96
Not enough data
8.9
101
Analytics - Digital Adoption Platform
Not enough data
8.6
97
Functions - Digital Adoption Platform
Not enough data
8.8
95
Not enough data
9.1
99
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
Product Analytics
7.3
60
8.6
269
7.9
65
8.6
274
7.4
64
8.6
273
8.0
67
8.2
265
7.9
53
7.7
250
7.3
54
7.8
244
7.7
52
7.5
241
7.3
55
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Analytics
8.3
87
Not enough data
8.4
99
Not enough data
8.3
88
Not enough data
7.8
80
Not enough data
7.8
80
Not enough data
Feature Not Available
Not enough data
Administration
7.8
74
Not enough data
7.2
75
Not enough data
7.6
78
Not enough data
Generative AI
6.5
43
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.6
11
Not enough data
7.4
11
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
Agentic AI - Customer Journey Mapping
8.7
5
Not enough data
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Generative AI
6.3
10
Not enough data
6.7
10
Not enough data
Survey Management
7.6
21
Not enough data
7.6
22
Not enough data
8.0
23
Not enough data
8.1
23
Not enough data
Process Management
7.9
22
Not enough data
7.9
21
Not enough data
8.7
22
Not enough data
Feature Not Available
Not enough data
System Management
8.7
20
Not enough data
Feature Not Available
Not enough data
Agentic AI - Heatmap Tools
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Analysis
8.2
226
Not enough data
8.0
201
Not enough data
8.3
221
Not enough data
8.2
210
Not enough data
8.4
231
Not enough data
Reporting
9.1
260
Not enough data
8.9
260
Not enough data
8.7
239
Not enough data
8.1
208
Not enough data
Marketing Operations
6.9
73
Not enough data
8.0
81
Not enough data
7.9
82
Not enough data
8.1
77
Not enough data
7.0
69
Not enough data
Feature Not Available
Not enough data
Campaign Activity
7.8
83
Not enough data
8.2
92
Not enough data
7.4
76
Not enough data
7.5
75
Not enough data
7.5
74
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
9.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Categories
Categories
Shared Categories
Mouseflow and Userpilot are categorized as Product Analytics and Session Replay
Unique Categories
Mouseflow is categorized as E-Commerce Analytics, Heatmap Tools, Marketing Analytics, Enterprise Feedback Management, Digital Analytics, and Customer Journey Mapping
Userpilot is categorized as Digital Adoption Platform and Survey
Reviews
Reviewers' Company Size
Mouseflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.4%
Computer Software
7.4%
Retail
5.1%
Information Technology and Services
4.8%
Health, Wellness and Fitness
3.9%
Other
68.3%
Computer Software
37.8%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.0%
Other
32.9%
Discussions
What is Mouseflow used for?
2 Comments
JM
Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. Read more
Why can't record all sessions
1 Comment
EC
Hello!
Mouseflow is designed to record all of your visitors' sessions, so there seems to be something going on preventing you to do so.
We’d like an...Read more
Why the amount of recordings is the same as heatmaps? And why the credits are too low?
1 Comment
Official Response from Mouseflow
Hi Rocio, there seems to be some confusion. For $49/mo Crazy Egg offers 500 recordings and 75,000 page views. On a cheaper plan (29$/mo) Mouseflow offers...Read more
Userpilot has no discussions with answers
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