Users report that Ptengine excels in Heatmaps, achieving a high score of 9.0, which reviewers mention provides clear visual insights into user interactions on their websites. In contrast, Mouseflow also offers heatmaps but does not match this level of user satisfaction.
Reviewers mention that Mouseflow's Session Replays feature, scoring 8.9, allows for detailed analysis of user behavior, which users say is crucial for understanding user journeys. Ptengine, while offering session tracking, does not provide the same depth of replay functionality.
G2 users highlight that Mouseflow's Ease of Setup is rated at 9.0, making it user-friendly for new adopters. In comparison, Ptengine lacks specific ratings in this area, suggesting a potentially steeper learning curve for new users.
Users on G2 report that Ptengine's Custom Event Tracking feature, with a score of 7.8, is beneficial for tailored analytics, but reviewers mention that Mouseflow's capabilities in this area are more robust, leading to a higher overall satisfaction score.
Reviewers mention that Mouseflow's Quality of Support is rated at 9.0, with many users praising the responsiveness and helpfulness of the support team. In contrast, Ptengine's support quality, rated at 8.1, does not receive the same level of acclaim.
Users say that Ptengine's Product Direction score of 6.7 indicates some concerns about future updates and features, while Mouseflow's score of 8.6 suggests a more positive outlook on ongoing development and enhancements, which is a significant factor for long-term users.
Pricing
Entry-Level Pricing
Mouseflow
Free Forever
Free
500 Sessions Per Month
Start spotting friction and drop-offs on limited traffic.
Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. Read more
Why can't record all sessions
1 Comment
EC
Hello!
Mouseflow is designed to record all of your visitors' sessions, so there seems to be something going on preventing you to do so.
We’d like an...Read more
Why the amount of recordings is the same as heatmaps? And why the credits are too low?
1 Comment
Official Response from Mouseflow
Hi Rocio, there seems to be some confusion. For $49/mo Crazy Egg offers 500 recordings and 75,000 page views. On a cheaper plan (29$/mo) Mouseflow offers...Read more
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