# Mopinion vs UserVoice Comparison | | Mopinion | UserVoice | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.5 out of 5 | | **Total Reviews** | 28 | 243 | | **Largest Market Segment** | Mid-Market (51.9% of reviews) | Mid-Market (62.5% of reviews) | | **Entry Level Price** | Contact Us Per Month | Starting at $10,788.00 200 Unique End Users Per Year | --- ## Top Pros & Cons ### Mopinion **Not enough data** ### UserVoice Pros: - Feedback Management (10 reviews) - Ease of Use (8 reviews) Cons: - Lack of Features (3 reviews) - Complex Usability (2 reviews) --- ## Ratings Comparison | Rating | Mopinion | UserVoice | |---|---|---| | **Meets Requirements** | 8.1 (20 reviews) | 8.9 (179 reviews) | | **Ease of Use** | 8.1 (20 reviews) | 8.8 (181 reviews) | | **Ease of Setup** | 8.7 (10 reviews) | 8.5 (81 reviews) | | **Ease of Admin** | 8.3 (9 reviews) | 8.6 (93 reviews) | | **Quality of Support** | 8.9 (19 reviews) | 9.1 (139 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (9 reviews) | 9.1 (88 reviews) | | **Product Direction (% positive)** | 7.1 (20 reviews) | 8.1 (178 reviews) | --- ## Pricing ### Mopinion #### Entry-Level Pricing Plan: Enterprise Price: Contact Us Per Month Description: Join thousands of users optimising the online experience! Leverage the flexibility of our feedback software and get a quote tailored to your needs. Key Features: - Multiple Digital Channels - Web - (up to) unlimited pageviews/month - Email Campaign Feedback - (up to) unlimited emails/month [Browse all 2 editions](https://www.g2.com/products/mopinion/pricing) #### Free Trial Yes ### UserVoice #### Entry-Level Pricing Plan: Growth Price: Starting at $10,788.00 200 Unique End Users Per Year Description: Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates. Key Features: - Capture feedback directly from your end users. - Provide updates to internal team on feedback - Analyze your feedback performance with built-in reports and metrics. [Browse all 4 editions](https://www.g2.com/products/uservoice/pricing) #### Free Trial No --- ## Features Comparison By Category ### Product Analytics | Product | Score | Reviews | |---|---|---| | **Mopinion** | N/A | N/A | | **UserVoice** | 10.0/10 | 8 | #### Product Analytics | Feature | Mopinion | UserVoice | |---|---|---| | **Account-Level Analytics** | Not enough data | Not enough data | | **User-Level Analytics** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Funnels** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Multi-Product Analytics** | Not enough data | Not enough data | | **User Scoring** | Not enough data | 10.0 (7 reviews) | | **Integrations** | Not enough data | Not enough data | #### Agentic AI - Product Analytics | Feature | Mopinion | UserVoice | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Behavioral Analytics - Product Analytics | Feature | Mopinion | UserVoice | |---|---|---| | **Multi-Product Analytics** | Not enough data | Not enough data | | **User level Analytics** | Not enough data | Not enough data | | **Account level Analytics** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Funnels** | Not enough data | Not enough data | #### Platform Infrastructure - Product Analytics | Feature | Mopinion | UserVoice | |---|---|---| | **Cross System integrations** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### AI driven optimization - Product Analytics | Feature | Mopinion | UserVoice | |---|---|---| | **User scoring** | Not enough data | Not enough data | | **Adaptive learning** | Not enough data | Not enough data | | **Automated insights** | Not enough data | Not enough data | | **Autonomous task execution** | Not enough data | Not enough data | ### Repository Management | Product | Score | Reviews | |---|---|---| | **Mopinion** | N/A | N/A | | **UserVoice** | N/A | N/A | #### Functionality | Feature | Mopinion | UserVoice | |---|---|---| | **Package Management** | Not enough data | Feature Not Available | | **Integration** | Not enough data | Not enough data | | **Code Analysis** | Not enough data | Not enough data | | **Vulnerability Checks** | Not enough data | Not enough data | #### Management | Feature | Mopinion | UserVoice | |---|---|---| | **Package Access Control** | Not enough data | Feature Not Available | | **Package Tracking** | Not enough data | Feature Not Available | | **Automation** | Not enough data | Feature Not Available | | **Rollback** | Not enough data | Feature Not Available | ### User Research Repositories | Product | Score | Reviews | |---|---|---| | **Mopinion** | N/A | N/A | | **UserVoice** | 8.9/10 | 11 | #### Management | Feature | Mopinion | UserVoice | |---|---|---| | **Team Collaboration** | Not enough data | 9.4 (6 reviews) | | **Access Control** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | #### Functionality | Feature | Mopinion | UserVoice | |---|---|---| | **Sentiment Analysis** | Not enough data | 8.6 (7 reviews) | | **Tagging** | Not enough data | 8.8 (7 reviews) | | **Note Taking** | Not enough data | Feature Not Available | | **Integrations** | Not enough data | 9.7 (5 reviews) | ### Idea Management | Product | Score | Reviews | |---|---|---| | **Mopinion** | N/A | N/A | | **UserVoice** | 9.2/10 | 46 | #### Feedback | Feature | Mopinion | UserVoice | |---|---|---| | **Ranking** | Not enough data | 9.5 (29 reviews) | | **Commenting** | Not enough data | 9.5 (39 reviews) | #### Idea Sources | Feature | Mopinion | UserVoice | |---|---|---| | **External Idea Generation** | Not enough data | 9.4 (36 reviews) | | **Internal Idea Generation** | Not enough data | 9.3 (37 reviews) | #### Idea Collection | Feature | Mopinion | UserVoice | |---|---|---| | **Idea Campaigns** | Not enough data | Feature Not Available | | **Surveys** | Not enough data | Feature Not Available | | **Forums** | Not enough data | 9.0 (21 reviews) | | **Suggestion Box** | Not enough data | 9.3 (34 reviews) | | **Mind Mapping** | Not enough data | Feature Not Available | #### Integrations | Feature | Mopinion | UserVoice | |---|---|---| | **Gamification** | Not enough data | Feature Not Available | | **Project Planning** | Not enough data | 8.7 (21 reviews) | #### Agentic AI - Idea Management | Feature | Mopinion | UserVoice | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **Mopinion** | N/A | N/A | | **UserVoice** | 8.1/10 | 36 | #### Feedback Management | Feature | Mopinion | UserVoice | |---|---|---| | **Tagging** | Not enough data | 8.9 (25 reviews) | | **Segmentation** | Not enough data | 8.6 (20 reviews) | | **Custom Reports and Dashboards** | Not enough data | 8.6 (21 reviews) | #### Feedback Analysis | Feature | Mopinion | UserVoice | |---|---|---| | **Thematic Analysis** | Not enough data | 8.1 (14 reviews) | | **Sentiment Analysis** | Not enough data | 7.8 (13 reviews) | | **NPS/CSAT Scoring** | Not enough data | 7.7 (13 reviews) | #### Feedback Sources | Feature | Mopinion | UserVoice | |---|---|---| | **Online Reviews** | Not enough data | Feature Not Available | | **Surveys** | Not enough data | Feature Not Available | | **Social Media** | Feature Not Available | 6.5 (13 reviews) | | **Customer Service Channels** | Not enough data | 8.4 (18 reviews) | #### Generative AI | Feature | Mopinion | UserVoice | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | ### Enterprise Feedback Management | Product | Score | Reviews | |---|---|---| | **Mopinion** | 8.6/10 | 12 | | **UserVoice** | 8.5/10 | 81 | #### Generative AI | Feature | Mopinion | UserVoice | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | #### Survey Management | Feature | Mopinion | UserVoice | |---|---|---| | **Brand Design Consistency** | 9.1 (11 reviews) | 8.3 (47 reviews) ✓ Verified | | **Survey Deployment** | 9.1 (9 reviews) ✓ Verified | 7.7 (30 reviews) ✓ Verified | | **Feedback Collection** | 8.6 (11 reviews) ✓ Verified | 9.0 (61 reviews) ✓ Verified | | **Device Responsiveness** | 9.2 (11 reviews) ✓ Verified | 8.6 (49 reviews) | #### Process Management | Feature | Mopinion | UserVoice | |---|---|---| | **Feedback Aggregation** | 8.0 (10 reviews) ✓ Verified | 8.5 (61 reviews) ✓ Verified | | **Trigger Alerts** | 8.5 (8 reviews) | 8.6 (16 reviews) | | **Real-Time Analysis** | 7.6 (7 reviews) ✓ Verified | 8.2 (58 reviews) ✓ Verified | | **Real-Time Action** | 7.6 (7 reviews) | 8.4 (45 reviews) | #### System Management | Feature | Mopinion | UserVoice | |---|---|---| | **Security** | 9.4 (8 reviews) ✓ Verified | 8.9 (54 reviews) ✓ Verified | | **System Monitoring** | 8.6 (7 reviews) | 8.8 (38 reviews) | ### Decision-Making | Product | Score | Reviews | |---|---|---| | **Mopinion** | N/A | N/A | | **UserVoice** | N/A | N/A | #### Agentic AI - Decision-Making | Feature | Mopinion | UserVoice | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Product Management | Product | Score | Reviews | |---|---|---| | **Mopinion** | N/A | N/A | | **UserVoice** | 8.1/10 | 99 | #### Communication | Feature | Mopinion | UserVoice | |---|---|---| | **Wiki Documentation** | Not enough data | 7.6 (40 reviews) | | **Community Forum** | Not enough data | Feature Not Available | | **Customer Ideation** | Not enough data | 8.9 (74 reviews) | #### Planning | Feature | Mopinion | UserVoice | |---|---|---| | **Work Capacity** | Not enough data | Feature Not Available | | **Task Ranking** | Not enough data | Feature Not Available | | **Kanban Board** | Not enough data | 7.5 (31 reviews) | | **Custom Workflows** | Not enough data | 7.6 (29 reviews) | | **Release Forecasting** | Not enough data | Feature Not Available | #### Workflow Management | Feature | Mopinion | UserVoice | |---|---|---| | **Time Tracking** | Not enough data | Feature Not Available | | **Progress Monitoring** | Not enough data | Feature Not Available | | **Budgeting** | Not enough data | Feature Not Available | | **Team Scorecard** | Not enough data | 7.5 (27 reviews) | --- ## Categories **Shared Categories (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Unique to UserVoice (6):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Decision-Making Software](https://www.g2.com/categories/decision-making), [Repository Management Software](https://www.g2.com/categories/repository-management), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Product Management Software](https://www.g2.com/categories/product-management-software), [Idea Management Software](https://www.g2.com/categories/idea-management) --- ## Reviewer Demographics ### By Company Size | Segment | Mopinion | UserVoice | |---|---|---| | **Small-Business** | 18.5% | 10.3% | | **Mid-Market** | 51.9% | 62.5% | | **Enterprise** | 29.6% | 27.2% | ### By Industry #### Mopinion - **Retail:** 18.5% - **Computer Software:** 7.4% - **Printing:** 7.4% - **Leisure, Travel & Tourism:** 7.4% - **Airlines/Aviation:** 3.7% - **Banking:** 3.7% - **Consumer Services:** 3.7% - **Design:** 3.7% - **Education Management:** 3.7% - **Government Administration:** 3.7% - **Other:** 37.0% #### UserVoice - **Computer Software:** 42.7% - **Information Technology and Services:** 19.8% - **Financial Services:** 3.4% - **Hospitality:** 2.6% - **Telecommunications:** 2.2% - **Construction:** 2.2% - **Internet:** 2.2% - **Accounting:** 1.7% - **Education Management:** 1.7% - **Real Estate:** 1.7% - **Other:** 19.8% --- ## Alternatives ### Alternatives to Mopinion - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7342 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) — 4.5/5 stars (357 reviews) ### Alternatives to UserVoice - [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews) - [Canny](https://www.g2.com/products/canny/reviews) — 4.5/5 stars (107 reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (253 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1794 reviews) - [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7842 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13677 reviews) --- ## Top Discussions ### Mopinion - Title: [Trial Features](https://www.g2.com/discussions/trial-features-46744842-7a5f-4db1-a321-9b6600165f70) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "You will get full access to our platform and all features are available to you. If needed, our Customer Success team is available to help you with your setup..." - Title: [VAT](https://www.g2.com/discussions/vat) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Correct, for Dutch customers we add 21% VAT and for EU customers the 'reverse charge' ruling applies. Please make sure to add your VAT-number during..." - Title: [Payment Options](https://www.g2.com/discussions/payment-options-2a123b2d-b7eb-4114-a835-8c16773d8bc0) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We accept all major credit cards for preauthorised monthly/annual billing. For other payment (for example wire transfers) please contact: sales@mopinion.com" - Title: [Trial](https://www.g2.com/discussions/trial-b1002a5a-e334-413d-aeae-4f02a4357636) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No, just your name and email. Only if you choose to upgrade after a trial we would need your credit card." - Title: [Trial](https://www.g2.com/discussions/trial-4fed9c5c-48a4-44ab-95f8-28a31937ad1e) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan." ### UserVoice No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mopinion-vs-uservoice)