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At a Glance
Market Segments
Mid-Market (51.9% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Us Per Year
Mopinion
Star Rating
(28)4.1 out of 5
Market Segments
Mid-Market (51.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its video interview capabilities, with a score of 8.7, while Mopinion's video snippets feature is rated at 8.6, indicating a slight edge for UserTesting in this area.
- Reviewers mention that UserTesting's ease of setup is rated at 8.5, which is comparable to Mopinion's 8.7, suggesting both platforms are user-friendly, but Mopinion may have a slight advantage in initial configuration.
- G2 users highlight that UserTesting's quality of support is rated at 8.8, which is slightly lower than Mopinion's 8.9, indicating that users may find Mopinion's customer service to be more responsive and helpful.
- Users on G2 report that UserTesting's survey management features, particularly the survey builder, received a lower score of 5.8 compared to Mopinion's more robust survey deployment score of 9.1, suggesting Mopinion offers a more comprehensive survey management experience.
- Reviewers say that UserTesting's feedback management capabilities, particularly in tagging and sorting, are rated at 7.8 and 7.7 respectively, while Mopinion's feedback management features are noted for their efficiency, particularly in real-time analysis, which scored 7.6.
- Users say that while both platforms offer generative AI features, UserTesting's AI text generation is rated at 7.0, which is higher than Mopinion's 6.6, indicating that UserTesting may provide a more effective AI-driven text generation experience.
Pricing
Entry-Level Pricing
Mopinion
Enterprise
Contact Us
Per Month
Join thousands of users optimising the online experience! Leverage the flexibility of our feedback software and get a quote tailored to your needs.
- Multiple Digital Channels
- Web - (up to) unlimited pageviews/month
- Email Campaign Feedback - (up to) unlimited emails/month
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Mopinion
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.1
20
8.6
599
Ease of Use
8.1
20
8.4
630
Ease of Setup
8.7
10
8.6
295
Ease of Admin
8.3
9
8.7
231
Quality of Support
8.9
19
9.0
522
Has the product been a good partner in doing business?
9.3
9
8.8
226
Product Direction (% positive)
7.1
20
8.1
589
Features by Category
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
9.1
11
9.0
35
|
Verified
9.1
9
|
Verified
8.3
83
|
Verified
8.6
11
|
Verified
8.6
107
|
Verified
9.2
11
|
Verified
8.5
100
|
Verified
Process Management
8.0
10
|
Verified
8.0
102
|
Verified
8.5
8
Feature Not Available
7.6
7
|
Verified
8.3
82
|
Verified
7.6
7
Feature Not Available
System Management
9.4
8
|
Verified
8.8
89
|
Verified
8.6
7
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mopinion and UserTesting are categorized as Enterprise Feedback Management
Unique Categories
Mopinion is categorized as Feedback Analytics
UserTesting is categorized as Consumer Video Feedback, User Research, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Mopinion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.5%
Printing
7.4%
Leisure, Travel & Tourism
7.4%
Computer Software
7.4%
Telecommunications
3.7%
Other
55.6%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Alternatives
Discussions
Trial
1 Comment
Official Response from Mopinion
We keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.Read more
Trial
1 Comment
Official Response from Mopinion
No, just your name and email. Only if you choose to upgrade after a trial we would need your credit card.Read more
Payment Options
1 Comment
Official Response from Mopinion
We accept all major credit cards for preauthorised monthly/annual billing. For other payment (for example wire transfers) please contact: sales@mopinion.comRead more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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