G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a significantly higher overall score compared to Mopinion. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute using its extensive library of templates.
According to verified reviews, SurveyMonkey's implementation process is praised for its simplicity, with users highlighting how easy it is to get started. One user mentioned completing a global survey in just a few days, thanks to the platform's intuitive onboarding features.
Users say that Mopinion offers a flexible tool for gathering feedback, with a variety of options to measure customer experience metrics beyond just NPS. This capability allows businesses to gain deeper insights into user satisfaction, which some reviewers find particularly valuable.
Reviewers mention that while Mopinion is easy to use and integrate, it faces challenges in comparison to SurveyMonkey's overall market presence and user base. With only 27 total reviews, some users may find it harder to trust the feedback compared to SurveyMonkey's extensive collection of over 22,000 reviews.
G2 reviewers highlight that while Mopinion has received positive feedback for its customer support and flexibility, SurveyMonkey's higher ratings in ease of use and setup suggest that it may be a better fit for users looking for a straightforward survey solution.
According to recent user feedback, both platforms have their strengths, but SurveyMonkey's advanced AI enhancements and predefined templates give it an edge in creating scientifically sound surveys quickly, making it a preferred choice for many users seeking efficiency in data collection.
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No, just your name and email. Only if you choose to upgrade after a trial we would need your credit card.Read more
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Official Response from Mopinion
We accept all major credit cards for preauthorised monthly/annual billing. For other payment (for example wire transfers) please contact: sales@mopinion.comRead more
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