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At a Glance
Market Segments
Mid-Market (51.9% of reviews)
Enterprise (51.3% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Us
Mopinion
Star Rating
(28)4.1 out of 5
Market Segments
Mid-Market (51.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansQualtrics Customer Experience
Star Rating
(739)4.3 out of 5
Market Segments
Enterprise (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mopinion excels in its Ease of Setup with a score of 8.7, making it a preferred choice for teams looking to implement feedback solutions quickly. In contrast, Qualtrics Customer Experience has a lower score of 7.7 in this area, indicating a potentially steeper learning curve for new users.
- Reviewers mention that Mopinion's Quality of Support is highly rated at 8.9, with many users appreciating the responsiveness and helpfulness of the support team. Qualtrics, while still strong at 8.5, may not provide the same level of personalized assistance, according to some user feedback.
- G2 users highlight Mopinion's superior Generative AI Text Generation capabilities, scoring 8.7, which allows for more effective content creation and analysis. In comparison, Qualtrics shines in AI Text Summarization with a perfect score of 9.2, showcasing its strength in distilling large amounts of feedback into actionable insights.
- Users on G2 report that Mopinion's Device Responsiveness is exceptional, scoring 9.2, which ensures that surveys and feedback forms are easily accessible across various devices. Qualtrics, while still competent at 8.7, may not offer the same level of seamless experience across all platforms.
- Reviewers mention that Mopinion's Survey Deployment feature is rated highly at 9.1, allowing for quick and efficient distribution of surveys. Qualtrics, with a score of 8.8, provides robust deployment options but may not match the speed and ease of Mopinion's process.
- Users say that Mopinion's Feedback Management capabilities, particularly in Tagging and Segmentation, are rated at 8.4 and 8.6 respectively, making it easier to categorize and analyze feedback. Qualtrics, while strong in these areas, does not receive the same level of praise, indicating that Mopinion may offer a more user-friendly experience for managing feedback.
Pricing
Entry-Level Pricing
Mopinion
Enterprise
Contact Us
Per Month
Join thousands of users optimising the online experience! Leverage the flexibility of our feedback software and get a quote tailored to your needs.
- Multiple Digital Channels
- Web - (up to) unlimited pageviews/month
- Email Campaign Feedback - (up to) unlimited emails/month
Qualtrics Customer Experience
Frontline Care
Contact Us
Best for customer experience and contact center leaders who want to retain and upsell more customers
- Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)
Free Trial
Mopinion
Free Trial is available
Qualtrics Customer Experience
No trial information availableRatings
Meets Requirements
8.1
20
8.6
595
Ease of Use
8.1
20
8.4
597
Ease of Setup
8.7
10
7.6
354
Ease of Admin
8.3
9
7.9
347
Quality of Support
8.9
19
8.5
564
Has the product been a good partner in doing business?
9.3
9
8.5
339
Product Direction (% positive)
7.1
20
8.6
572
Features by Category
Social Analytics
Not enough data
8.2(won by default)
59
Not enough data
8.2(won by default)
65
Not enough data
8.5(won by default)
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
Not enough data
8.2(won by default)
72
Not enough data
8.2(won by default)
73
Not enough data
8.3(won by default)
71
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
9.1
38
Not enough data
8.8
37
Not enough data
8.4
39
Engagement
Not enough data
8.4
40
Not enough data
8.9
40
Not enough data
8.8
36
Performance
Not enough data
8.7
35
Not enough data
9.3
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
110
Not enough data
8.8
108
Not enough data
8.8
105
Not enough data
7.7
61
Customization
Not enough data
8.4
94
Not enough data
8.4
101
Not enough data
8.6
95
Not enough data
8.4
92
Generative AI
Not enough data
8.3
11
Not enough data
7.7
11
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.3
93
Not enough data
8.6
100
Not enough data
8.4
115
Feedback Analysis
Not enough data
8.3
102
Not enough data
8.4
103
Not enough data
8.7
103
Feedback Sources
Not enough data
8.3
95
Not enough data
9.0
118
Feature Not Available
8.5
83
Not enough data
8.7
86
Generative AI
Not enough data
7.7
10
Not enough data
7.5
10
Monitoring & Listening
Not enough data
8.4
82
Not enough data
7.7
72
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
7.2
81
Not enough data
7.8
83
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
45
Not enough data
9.1
45
Not enough data
8.9
46
Predictions
Not enough data
9.0
45
Not enough data
8.7
46
Not enough data
Feature Not Available
Not enough data
8.4
45
Not enough data
8.9
46
Not enough data
8.8
46
Generative AI
Not enough data
8.5
8
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
8.7
133
Not enough data
8.3
97
Not enough data
8.4
73
Channels
Not enough data
8.5
67
Not enough data
8.8
136
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
51
Insight
Not enough data
8.3
68
Not enough data
8.3
122
Not enough data
8.1
49
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.1
11
Not enough data
9.1
9
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
9.2
11
|
Verified
Not enough data
Process Management
8.0
10
|
Verified
Not enough data
8.5
8
Not enough data
7.6
7
|
Verified
Not enough data
7.6
7
Not enough data
System Management
9.4
8
|
Verified
Not enough data
8.6
7
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mopinion and Qualtrics Customer Experience are categorized as Feedback Analytics
Unique Categories
Mopinion is categorized as Enterprise Feedback Management
Qualtrics Customer Experience is categorized as Proactive Customer Retention, Genesys AppFoundry Marketplace, SAP Store, Experience Management, Contact Center Quality Assurance, Social Customer Service, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Mopinion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Customer Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.5%
Printing
7.4%
Leisure, Travel & Tourism
7.4%
Computer Software
7.4%
Telecommunications
3.7%
Other
55.6%
Information Technology and Services
10.4%
Higher Education
7.0%
Marketing and Advertising
5.3%
Education Management
5.3%
Computer Software
5.2%
Other
66.7%
Alternatives
Discussions
Trial
1 Comment
Official Response from Mopinion
We keep your feedback inbox active but your feedback reports will go offline until you upgrade to a paid plan.Read more
Trial
1 Comment
Official Response from Mopinion
No, just your name and email. Only if you choose to upgrade after a trial we would need your credit card.Read more
Payment Options
1 Comment
Official Response from Mopinion
We accept all major credit cards for preauthorised monthly/annual billing. For other payment (for example wire transfers) please contact: sales@mopinion.comRead more
How do other school districts use the platform? We are always looking for ways to improve our use.
3 Comments
SW
Ft agree withutRead more
What is the best way to learn Java scripts and build custom dashboards?
1 Comment
AB
Java training in Nagpur
https://www.sevenmentor.com/java-course-in-nagpurRead more
Is qualtrics a CRM?
1 Comment
RK
Not exactly. Though it can be integrated with a lot of CRMs but Qualtrics is a survey tool and helps to collect data and provide feedback. Not a CRM system. Read more
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