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At a Glance
Market Segments
Enterprise (79.4% of reviews)
Enterprise (52.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Moogsoft
Star Rating
(39)4.5 out of 5
Market Segments
Enterprise (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MoogsoftZIF
Star Rating
(18)4.5 out of 5
Market Segments
Enterprise (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZIFSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Moogsoft excels in its Artificial Intelligence capabilities, scoring 9.1, which reviewers mention helps in automating incident management effectively. In contrast, ZIF, while also strong at 9.6, is noted for its advanced predictive analytics that some users find more intuitive.
- Reviewers mention that ZIF outshines Moogsoft in Ease of Setup, with a score of 9.6 compared to Moogsoft's 8.0. Users appreciate ZIF's straightforward onboarding process, which they say reduces the time to get started significantly.
- Users on G2 highlight that ZIF provides superior Ticket Accuracy, scoring 9.1 against Moogsoft's 8.1. Reviewers say that ZIF's ticketing system is more reliable, leading to fewer misrouted tickets and improved workflow efficiency.
- Reviewers mention that Moogsoft's Proactive Identification feature, scoring 9.1, is highly effective in detecting issues before they escalate. However, ZIF's score of 9.5 indicates that users find its proactive alerts to be more timely and actionable.
- Users say that ZIF's System Integration capabilities, rated at 9.6, are more robust than Moogsoft's 8.7. Reviewers appreciate ZIF's seamless integration with various third-party tools, which they say enhances their overall operational efficiency.
- G2 users report that Moogsoft's Quality of Support, while solid at 8.5, does not match ZIF's 8.8. Reviewers mention that ZIF's support team is more responsive and helpful, which is crucial for businesses relying on timely assistance.
Pricing
Entry-Level Pricing
Moogsoft
No pricing availableZIF
No pricing availableFree Trial
Moogsoft
Free Trial is available
ZIF
Free Trial is available
Ratings
Meets Requirements
7.9
25
9.2
14
Ease of Use
8.8
26
9.0
14
Ease of Setup
8.0
14
9.6
8
Ease of Admin
8.9
11
9.5
7
Quality of Support
8.5
24
8.8
14
Has the product been a good partner in doing business?
9.2
13
9.8
7
Product Direction (% positive)
9.0
23
8.9
11
Features by Category
Monitoring
8.7
19
|
Verified
9.2
11
8.2
19
|
Verified
9.2
11
8.1
18
|
Verified
9.1
11
Not enough data
Not enough data
Management Tools
8.2
17
|
Verified
9.3
9
8.0
18
|
Verified
9.0
10
8.7
18
|
Verified
8.8
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
17
9.6
8
9.0
17
9.3
9
8.8
18
9.5
10
Issue Resolution
8.3
17
9.3
9
9.1
17
9.5
10
8.4
18
9.6
8
Management
8.7
18
9.6
9
9.1
18
9.7
10
8.6
17
9.5
10
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.3
5
Not enough data
8.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Moogsoft and ZIF are categorized as AIOps Platforms and Incident Management
Unique Categories
Moogsoft is categorized as ServiceNow Store Apps and IT Alerting
ZIF has no unique categories
Reviews
Reviewers' Company Size
Moogsoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZIF
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
50.0%
Telecommunications
8.8%
Banking
8.8%
Computer Networking
5.9%
Oil & Energy
2.9%
Other
23.5%
Banking
41.2%
Hospital & Health Care
23.5%
Financial Services
11.8%
Mental Health Care
5.9%
Health, Wellness and Fitness
5.9%
Other
11.8%
Discussions
What's the possibility bringing in domain expertise in this platform?
1 Comment
AH
Interesting question. Leveraging skills, knowledge, and intuition is really important in getting the exact root cause identified and fixed.Read more
how can we place bulk servers in MOOGSOFT black out portal?
1 Comment
VD
Hi Naveen,
we used the script to do so, with that only you will be able to add the multiple server in the same time.Read more
What are the benefits of AIOps?
1 Comment
Official Response from Moogsoft
Through algorithmic analysis of IT data and Observability telemetry,
AIOps helps IT Ops, DevOps, and SRE teams work smarter and faster, so
they can detect...Read more
ZIF has no discussions with answers
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