Compare Moogsoft and Nexthink 
Featured Products
At a Glance
Market Segments
Enterprise (79.4% of reviews)
Enterprise (84.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Moogsoft
Star Rating
(39)4.5 out of 5
Market Segments
Enterprise (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MoogsoftNexthink
Star Rating
(375)4.6 out of 5
Market Segments
Enterprise (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing visibility into the end user experience, with users highlighting its ability to monitor network activity, device performance, and application usage. This comprehensive overview helps teams focus on improving user sentiment and overall satisfaction.
- Users say that Moogsoft stands out for its impressive event handling capabilities, particularly in larger organizations. Reviewers appreciate its noise reduction features and advanced machine learning algorithms, which enhance collaboration and streamline incident management.
- According to verified reviews, Nexthink's quality of support is notably high, with users praising the responsiveness and effectiveness of the support team. This level of assistance contributes to a smoother experience when addressing issues or implementing new features.
- Reviewers mention that while Moogsoft offers strong integration capabilities, particularly with multiple platforms, some users find the initial setup process to be less intuitive compared to Nexthink. This can lead to a steeper learning curve for new users.
- G2 reviewers highlight that Nexthink's AI capabilities are continually evolving, adding significant value to the insights it provides. Users appreciate how these advancements enhance their understanding of user behavior and system performance, making it a valuable tool for IT teams.
- Users report that while Moogsoft is reliable and scalable, some find that it may not fully meet their specific workflow needs, leading to occasional configuration challenges. This can impact the overall user experience, especially for teams with unique requirements.
Pricing
Entry-Level Pricing
Moogsoft
No pricing availableNexthink
No pricing availableFree Trial
Moogsoft
Free Trial is available
Nexthink
Free Trial is available
Ratings
Meets Requirements
7.9
25
8.7
267
Ease of Use
8.8
26
8.4
269
Ease of Setup
8.0
14
8.3
228
Ease of Admin
8.9
11
8.5
231
Quality of Support
8.5
24
9.1
264
Has the product been a good partner in doing business?
9.2
13
9.3
231
Product Direction (% positive)
9.0
23
9.4
256
Features by Category
User Analysis
Not enough data
8.1
9
Not enough data
9.4
13
User Support
Not enough data
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Walkthrough Type
Not enough data
8.3
16
Not enough data
8.6
14
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
8.9
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.5
51
Not enough data
7.0
44
Not enough data
6.8
40
Not enough data
8.2
48
Not enough data
Not enough data
Administration
Not enough data
8.4
49
Not enough data
7.7
37
Not enough data
8.5
44
Not enough data
Not enough data
Analysis
Not enough data
8.6
49
Not enough data
8.7
51
Not enough data
7.2
38
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
19
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
Not enough data
Not enough data
Management Tools
8.2
17
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
8.7
18
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
17
Not enough data
9.0
17
Not enough data
8.8
18
Not enough data
Issue Resolution
8.3
17
Not enough data
9.1
17
Not enough data
8.4
18
Not enough data
Management
8.7
18
Not enough data
9.1
18
Not enough data
8.6
17
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
9.3
5
8.5
25
8.7
5
8.6
26
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
8.9
178
Not enough data
8.6
180
Management
Not enough data
8.7
190
Not enough data
8.4
182
Not enough data
7.1
161
Not enough data
8.7
187
Not enough data
8.6
183
Performance
Not enough data
8.8
188
Not enough data
8.5
175
Not enough data
8.8
188
Not enough data
8.2
184
Not enough data
8.4
180
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
6.9
8
Not enough data
8.8
8
Self-Service Platform
Not enough data
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.8
9
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Moogsoft and Nexthink are categorized as ServiceNow Store Apps
Unique Categories
Nexthink is categorized as Digital Employee Experience (DEX) Management, Cloud Infrastructure Monitoring, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Reviews
Reviewers' Company Size
Moogsoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
50.0%
Telecommunications
8.8%
Banking
8.8%
Computer Networking
5.9%
Oil & Energy
2.9%
Other
23.5%
Information Technology and Services
15.9%
Financial Services
6.9%
Insurance
3.9%
Hospital & Health Care
3.9%
Oil & Energy
3.9%
Other
65.5%
Alternatives
Discussions
What's the possibility bringing in domain expertise in this platform?
1 Comment
AH
Interesting question. Leveraging skills, knowledge, and intuition is really important in getting the exact root cause identified and fixed.Read more
how can we place bulk servers in MOOGSOFT black out portal?
1 Comment
VD
Hi Naveen,
we used the script to do so, with that only you will be able to add the multiple server in the same time.Read more
What are the benefits of AIOps?
1 Comment
Official Response from Moogsoft
Through algorithmic analysis of IT data and Observability telemetry,
AIOps helps IT Ops, DevOps, and SRE teams work smarter and faster, so
they can detect...Read more
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
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