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Compare Mojo Dialer and VICIdial 
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At a Glance
Market Segments
Small-Business (78.6% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
$10.00 0 USER PER USER
Starting at $400.00 1 per telco server Per Month
Mojo Dialer
Star Rating
(28)4.1 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 0 USER PER USER
Browse all 4 pricing plansVICIdial
Star Rating
(40)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $400.00 1 per telco server Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that VICIdial excels in its Session Routing feature, scoring an impressive 9.3, which allows for efficient call distribution among agents. In contrast, Mojo Dialer, while functional, does not match this level of performance in routing capabilities.
- Reviewers mention that VICIdial's Call Recording feature, rated at 8.5, is highly appreciated for its clarity and reliability, whereas Mojo Dialer's performance in this area, while adequate, does not receive the same level of praise.
- G2 users highlight that Mojo Dialer offers a more user-friendly experience with its Ease of Admin score of 8.3, making it easier for administrators to manage the system compared to VICIdial's score of 7.4, which some users find less intuitive.
- Users on G2 report that VICIdial's Concurrent Calling feature, rated at 9.1, allows agents to handle multiple calls effectively, a feature that Mojo Dialer does not emphasize as strongly, leading to potential limitations in high-volume environments.
- Reviewers say that Mojo Dialer's Quality of Support is rated higher at 7.9, with many users appreciating the responsiveness and helpfulness of the support team, while VICIdial's support, rated at 7.5, has received mixed feedback regarding response times.
- Users report that VICIdial's Product Direction score of 8.3 indicates a strong commitment to ongoing improvements and updates, while Mojo Dialer's lower score of 6.3 suggests that users may have concerns about the future development and feature enhancements of the product.
Pricing
Entry-Level Pricing
Mojo Dialer
I'M A TEAM. Lead Manager
$10.00
0 USER PER USER
NA
- Easy to Use Import Wizard Advanced Data Management Multi-User Friendly Email and Email Template Builder iPad Application Mojo ID application with Caller ID Letters
VICIdial
Hosted Service
Starting at $400.00
1 per telco server Per Month
VICIhost hosted VICIdial service
- VICIhost service
Free Trial
Mojo Dialer
No trial information availableVICIdial
No trial information availableRatings
Meets Requirements
8.7
25
8.7
31
Ease of Use
8.5
25
8.6
32
Ease of Setup
7.8
9
7.3
20
Ease of Admin
8.3
7
7.4
19
Quality of Support
8.1
23
7.5
27
Has the product been a good partner in doing business?
8.3
7
7.9
13
Product Direction (% positive)
6.7
25
8.4
29
Features by Category
Dialing Options
8.3
20
Not enough data
7.9
19
Not enough data
Not enough data
Not enough data
Agent Tools
6.5
11
|
Verified
Not enough data
8.4
18
|
Verified
Not enough data
8.8
14
|
Verified
Not enough data
Automation
7.9
17
|
Verified
Not enough data
7.3
14
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
7.8
10
|
Verified
Not enough data
Feature Not Available
Not enough data
6.3
8
|
Verified
Not enough data
7.5
6
Not enough data
6.2
7
|
Verified
Generative AI
Not enough data
5.7
5
Functions
Not enough data
9.2
23
|
Verified
Not enough data
8.9
23
|
Verified
Not enough data
9.0
24
|
Verified
Not enough data
6.2
7
Not enough data
9.2
10
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
Feature Not Available
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
24
Not enough data
9.4
25
|
Verified
Not enough data
8.2
24
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.8
10
|
Verified
Reviews
Reviewers' Company Size
Mojo Dialer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VICIdial
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
64.3%
Program Development
3.6%
Non-Profit Organization Management
3.6%
Marketing and Advertising
3.6%
Management Consulting
3.6%
Other
21.4%
Information Technology and Services
13.5%
Marketing and Advertising
10.8%
Financial Services
10.8%
Computer Software
10.8%
Consumer Services
8.1%
Other
45.9%
Alternatives
Discussions
Mojo Dialer has no discussions with answers
VICIdial has no discussions with answers
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