G2 reviewers report that NextGen Healthcare EHR offers a cloud-based solution that is simple to set up and user-friendly, making it easier for practices to onboard new users. However, some users have noted that it can struggle to meet specific workflow needs.
Users say ModuleMD excels with its clean and fast user interface, which is designed to effectively manage practice operations. Reviewers appreciate the billing features and dashboard reports that facilitate efficient collections and management.
According to verified reviews, NextGen Healthcare EHR has improved its support services, with users highlighting fast and helpful assistance. This is a significant improvement, especially for those who previously faced challenges with support responsiveness.
Reviewers mention that ModuleMD provides fantastic personalized support, with staff being very responsive to user inquiries and product improvement suggestions. This level of support is particularly beneficial for practices looking for tailored assistance.
G2 reviewers indicate that while NextGen Healthcare EHR has a solid presence in the mid-market segment, it may not cater as effectively to smaller practices compared to ModuleMD, which is specifically designed for small businesses.
Users highlight that ModuleMD's development team is consistently updating the product to meet the needs of specific practices, such as allergy clinics, which has led to increased efficiency and satisfaction among its users.
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