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At a Glance
Market Segments
Small-Business (61.1% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ModMed
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedWaystar
Star Rating
(117)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WaystarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waystar excels in claims data automation with a score of 9.2, making it a preferred choice for healthcare claims management. In contrast, ModMed's claims management features received a lower score of 7.9, indicating potential areas for improvement.
- Reviewers mention that Waystar's ePHI storage is highly rated at 9.7, showcasing its strong focus on patient data security. ModMed, while still solid at 9.1, does not quite match the level of confidence users have in Waystar's capabilities in this area.
- G2 users highlight Waystar's superior integration with EHRs, scoring 9.2, which enhances its interoperability and overall functionality. ModMed's EHR integration, rated at 8.7, suggests it may not be as seamless, potentially affecting user experience.
- Users on G2 appreciate Waystar's practice branding features, scoring 9.0, which allows for better customization and identity for practices. ModMed's practice-specific support, while strong at 9.6, does not offer the same level of branding flexibility.
- Reviewers say that Waystar's compliance features, particularly HIPAA compliance, are rated at 9.6, indicating a robust framework for regulatory adherence. ModMed matches this score, but users feel Waystar provides clearer guidance and support in navigating compliance issues.
- Users report that Waystar's patient-centered functions, particularly in online presence management, scored 8.6, which is slightly higher than ModMed's 7.7. This suggests that Waystar may offer more effective tools for managing patient interactions and feedback.
Pricing
Entry-Level Pricing
ModMed
No pricing availableWaystar
No pricing availableFree Trial
ModMed
No trial information availableWaystar
No trial information availableRatings
Meets Requirements
9.0
81
9.0
75
Ease of Use
8.9
163
9.1
77
Ease of Setup
8.3
125
8.4
32
Ease of Admin
8.3
29
8.4
32
Quality of Support
8.6
79
8.6
76
Has the product been a good partner in doing business?
8.8
29
8.0
32
Product Direction (% positive)
9.7
75
8.2
72
Features by Category
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
8.8
17
Feature Not Available
8.9
17
8.6
32
8.0
17
8.2
29
Financial
7.9
17
8.7
31
8.1
17
8.9
34
7.8
17
8.9
34
Efficiency
Not enough data
9.2
45
Not enough data
9.2
52
Not enough data
9.1
49
Not enough data
8.9
50
Accuracy
Not enough data
9.1
52
Not enough data
9.3
53
Not enough data
9.0
52
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytic Tools - Healthcare Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
9.3
49
Not enough data
8.4
43
Not enough data
8.9
49
Not enough data
9.2
48
Not enough data
Patient Health Information Management
9.2
49
Not enough data
9.0
48
Not enough data
8.8
49
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
7.6
21
Not enough data
Operations
8.3
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.2
22
Not enough data
7.8
22
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
Generative AI
7.7
10
Not enough data
Operations Management
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Added Efficiencies
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Not enough data
Technology
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
Administration
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Compliance
9.5
11
Not enough data
9.5
11
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
ModMed and Waystar are categorized as Revenue Cycle Management
Unique Categories
Waystar is categorized as Prior Authorization, Healthcare Claims Management, Healthcare Analytics, Medical Billing, and Healthcare Payer Care Management Workflow Applications
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waystar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.5%
Hospital & Health Care
24.7%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Plastics
0.8%
Other
6.3%
Hospital & Health Care
39.8%
Medical Practice
29.2%
Health, Wellness and Fitness
14.2%
Mental Health Care
8.8%
Accounting
3.5%
Other
4.4%
Alternatives
Discussions
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
How do I ensure that we are registered for electronic submissions and electronic remittance?
2 Comments
JM
Hi Jessica,
Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the...Read more
Waystar has no more discussions with answers
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