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Compare ModMed and Spruce Health 
Featured Products
At a Glance
Market Segments
Small-Business (61.1% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
No pricing available
$24.00 1 User Per Month
ModMed
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedSpruce Health
Star Rating
(324)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Spruce Health excels in user-friendliness, with many users appreciating its straightforward setup and intuitive interface. One user highlighted how easy it was to implement, stating they loved having a separate phone line that was easily distinguishable from their personal line.
- Users say that ModMed offers a more comprehensive feature set, particularly with its upcoming AI capabilities. Reviewers noted the promise of new features that could enhance patient engagement, making it a strong contender for practices looking to leverage technology for better patient interactions.
- According to verified reviews, Spruce Health stands out for its customer support, with users praising the team's responsiveness and willingness to assist with technical issues. One user mentioned how the Spruce team went above and beyond to ensure their call routing was functioning correctly.
- Reviewers mention that ModMed has a slight edge in market presence and overall reliability, as evidenced by its higher G2 Score and a significantly larger number of recent reviews. This suggests that more users are actively engaging with the platform, which can be a good indicator of ongoing improvements and support.
- Users report that while Spruce Health is particularly strong in telecommunications and patient communications, ModMed's integration capabilities, especially with EHR systems, are a notable advantage. Reviewers highlighted ModMed's seamless EHR integration as a critical factor for practices needing efficient data management.
- According to recent feedback, both platforms have their strengths, but Spruce Health's focus on HIPAA compliance and cost-effectiveness appeals to solo practitioners, while ModMed's robust features and user-friendly updates cater to larger practices looking for comprehensive solutions.
Pricing
Entry-Level Pricing
ModMed
No pricing availableSpruce Health
Basic Plan
$24.00
1 User Per Month
The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number.
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System
Free Trial
ModMed
No trial information availableSpruce Health
Free Trial is available
Ratings
Meets Requirements
9.0
81
9.1
250
Ease of Use
8.9
163
9.0
255
Ease of Setup
8.3
125
8.9
116
Ease of Admin
8.3
29
9.1
96
Quality of Support
8.6
79
8.9
240
Has the product been a good partner in doing business?
8.8
29
9.1
93
Product Direction (% positive)
9.7
75
8.8
220
Features by Category
Clinical
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Not enough data
Financial
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Not enough data
Platform
Not enough data
9.2
68
Not enough data
8.9
67
Not enough data
Feature Not Available
Not enough data
9.0
67
Not enough data
9.3
69
Not enough data
9.1
66
Not enough data
Feature Not Available
Not enough data
8.6
65
Clinical Workflow Management
9.3
49
Not enough data
8.4
43
Not enough data
8.9
49
Not enough data
9.2
48
Not enough data
Patient Health Information Management
9.2
49
Not enough data
9.0
48
Not enough data
8.8
49
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
6.6
34
8.3
22
7.0
34
8.0
22
Feature Not Available
8.0
22
9.5
35
7.6
21
Feature Not Available
Operations
8.3
22
8.7
34
8.8
22
8.2
34
8.8
22
Feature Not Available
8.2
22
Feature Not Available
7.8
22
8.1
32
8.8
21
5.3
32
8.7
21
5.7
27
Generative AI
7.7
10
7.6
21
Operations Management
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Added Efficiencies
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Not enough data
Technology
8.8
11
9.2
142
8.3
11
8.1
98
9.2
11
6.0
61
Administration
9.1
11
7.9
81
9.5
11
8.3
109
8.8
11
6.5
71
Compliance
9.5
11
9.6
159
9.5
11
9.6
141
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ModMed and Spruce Health are categorized as Patient Engagement and Telemedicine
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spruce Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.5%
Hospital & Health Care
24.7%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Plastics
0.8%
Other
6.3%
Mental Health Care
62.9%
Health, Wellness and Fitness
12.1%
Medical Practice
11.2%
Hospital & Health Care
10.0%
Individual & Family Services
1.6%
Other
2.2%
Discussions
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
Is Spruce a ERP system?
10 Comments
CL
Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc.Read more
What is Spruce program?
1 Comment
CS
Spruce is a healthcare communication platform designed for medical professionals and easy HIPAA-compliance; consolidating communication channels, including...Read more
Best way to download your convos for your record keeping?
1 Comment
CS
Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time...Read more
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