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Compare ModMed and Salesforce Health Cloud 
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At a Glance
Market Segments
Small-Business (61.1% of reviews)
Enterprise (46.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ModMed
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedSalesforce Health Cloud
Star Rating
(35)3.8 out of 5
Market Segments
Enterprise (46.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Health Cloud excels in Patient Case Management with a score of 9.0, highlighting its robust capabilities in tracking patient interactions and outcomes. In contrast, ModMed also scores well in this area but does not provide as comprehensive a feature set, leading some reviewers to feel it lacks depth in managing complex cases.
- Reviewers mention that ModMed shines in Ease of Use with a score of 8.9, making it particularly appealing for small businesses. Users on G2 appreciate its intuitive interface, while Salesforce Health Cloud, with a score of 7.7, is noted for having a steeper learning curve, which can be challenging for new users.
- G2 users highlight that Salesforce Health Cloud offers superior EHR Integration with a score of 9.2, allowing seamless data flow between systems. However, ModMed's integration capabilities, while solid, are perceived as less flexible, leading some users to express frustration with data silos.
- Reviewers mention that ModMed's Billing Automation - Revenue Cycle Management (RCM) features score 8.0, which is appreciated for its efficiency in handling billing processes. In comparison, Salesforce Health Cloud's score of 8.0 in this area indicates it meets basic needs but lacks the advanced automation features that some users desire.
- Users say that Salesforce Health Cloud's Patient Experience Management scores an impressive 9.7, with features that enhance patient engagement and satisfaction. In contrast, ModMed, while effective, does not match this level of patient-centric functionality, leading some users to feel it could improve in this critical area.
- Reviewers mention that both products are strong in Compliance, with Salesforce Health Cloud and ModMed both scoring 9.6 for HIPAA Compliance. However, users on G2 note that Salesforce Health Cloud provides more comprehensive tools for managing compliance across various state regulations, which is a significant advantage for larger enterprises.
Pricing
Entry-Level Pricing
ModMed
No pricing availableSalesforce Health Cloud
No pricing availableFree Trial
ModMed
No trial information availableSalesforce Health Cloud
No trial information availableRatings
Meets Requirements
9.0
81
7.9
21
Ease of Use
8.9
163
7.7
22
Ease of Setup
8.3
125
6.9
7
Ease of Admin
8.3
29
7.4
7
Quality of Support
8.6
79
7.8
20
Has the product been a good partner in doing business?
8.8
29
8.8
8
Product Direction (% positive)
9.7
75
7.9
22
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Patient Experience
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Clinical
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Not enough data
Financial
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Not enough data
Clinical Workflow Management
9.3
49
Not enough data
8.4
43
Not enough data
8.9
49
Not enough data
9.2
48
Not enough data
Patient Health Information Management
9.2
49
Not enough data
9.0
48
Not enough data
8.8
49
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
7.6
21
Not enough data
Operations
8.3
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.2
22
Not enough data
7.8
22
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
Generative AI
7.7
10
Not enough data
Operations Management
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Added Efficiencies
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Not enough data
Technology
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
Administration
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Compliance
9.5
11
Not enough data
9.5
11
Not enough data
Categories
Categories
Shared Categories
ModMed and Salesforce Health Cloud are categorized as Patient Engagement
Unique Categories
ModMed is categorized as EHR, Medical Practice Management, Revenue Cycle Management, and Telemedicine
Salesforce Health Cloud is categorized as Patient Relationship Management (PRM) and Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.5%
Hospital & Health Care
24.7%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Plastics
0.8%
Other
6.3%
Hospital & Health Care
65.6%
Health, Wellness and Fitness
9.4%
Computer Software
9.4%
Information Technology and Services
6.3%
Marketing and Advertising
3.1%
Other
6.3%
Discussions
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
Salesforce Health Cloud has no discussions with answers
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