Compare ModMed and PatientNow 
At a Glance
Market Segments
Small-Business (61.0% of reviews)
Small-Business (89.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ModMed
Star Rating
(329)4.5 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedPatientNow
Star Rating
(20)3.0 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PatientNowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ModMed excels in overall user satisfaction, boasting a significantly higher rating compared to PatientNow. Users appreciate the platform's user-friendly updates and the integration of AI features that enhance functionality.
- According to verified reviews, PatientNow is noted for its ease of use, particularly in smaller medical settings. Users highlight its ability to schedule and build packages tailored to their business needs, making it a good fit for med spas.
- Users say that ModMed's customer support is a standout feature, with many praising its swift and efficient service. This level of support is crucial for practices that require quick resolutions to technical issues.
- Reviewers mention that while PatientNow has a solid feature set, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. However, users appreciate its integration with other software and features like the waitlist that streamline operations.
- G2 reviewers highlight that ModMed's recent updates have made the platform more user-friendly, particularly with features like patient chat options. This improvement has been well-received, indicating a commitment to enhancing user experience.
- According to recent feedback, PatientNow has a smaller user base, which may limit the volume of reviews and insights available. However, users still find it to be an excellent EMR for small offices, emphasizing its ease of navigation and functionality.
Pricing
Entry-Level Pricing
ModMed
No pricing availablePatientNow
No pricing availableFree Trial
ModMed
No trial information availablePatientNow
No trial information availableRatings
Meets Requirements
9.0
83
7.6
11
Ease of Use
8.9
165
6.5
13
Ease of Setup
8.4
127
Not enough data
Ease of Admin
8.3
29
Not enough data
Quality of Support
8.6
81
6.0
12
Has the product been a good partner in doing business?
8.8
29
Not enough data
Product Direction (% positive)
9.7
77
4.2
12
Features by Category
Clinical Communication and CollaborationHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Not enough data
Financial
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transcript
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
9.3
49
Not enough data
8.4
43
Not enough data
8.9
49
Not enough data
9.2
49
Not enough data
Patient Health Information Management
9.2
50
Not enough data
9.0
48
Not enough data
8.9
50
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
7.6
21
Feature Not Available
Operations
8.3
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.2
22
Not enough data
7.8
22
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
Generative AI
7.7
10
Not enough data
Operations Management
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Added Efficiencies
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Not enough data
Technology
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
Administration
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Compliance
9.5
11
Not enough data
9.5
11
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computer-Assisted Coding - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin and Tech Workflows - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
ModMed and PatientNow are categorized as Patient Engagement, EHR, and Medical Practice Management
Unique Categories
ModMed is categorized as Medical Transcription, Revenue Cycle Management, Telemedicine, Clinical Communication and Collaboration, Clinical Documentation, Medical Billing, and Medical Coding
PatientNow is categorized as Medical Spa
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PatientNow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.8%
Hospital & Health Care
24.5%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Alternative Medicine
0.8%
Other
6.2%
Medical Practice
31.6%
Health, Wellness and Fitness
21.1%
Hospital & Health Care
10.5%
Cosmetics
10.5%
Retail
5.3%
Other
21.1%
Discussions
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
PatientNow has no discussions with answers
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