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Compare ModMed and MyChart 
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At a Glance
Market Segments
Small-Business (61.1% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ModMed
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedMyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MyChart excels in its patient portal functionality, scoring 9.0, which allows for seamless patient engagement and management, while ModMed's patient portal received a lower score of 7.7, indicating room for improvement in user experience.
- Reviewers mention that MyChart's interoperability features, particularly in EHR integration, are rated highly at 9.2, making it easier for healthcare providers to share patient information. In contrast, ModMed's interoperability score of 8.7 suggests it may not integrate as smoothly with other systems.
- G2 users highlight that MyChart's compliance with HIPAA and state regulations is impressive, both rated at 9.6, ensuring that patient data is handled securely. ModMed also performs well in compliance but does not match these high scores, which could be a concern for some users.
- Reviewers mention that MyChart's clinical documentation capabilities are robust, scoring 9.2, which helps streamline workflows. ModMed, while still effective, scored lower at 8.5, indicating that users may find MyChart's documentation features more comprehensive.
- Users on G2 report that MyChart's quality of support is rated at 8.9, which is higher than ModMed's 8.5, suggesting that users may have a better experience with customer service and support when using MyChart.
- Reviewers say that MyChart's product direction is rated positively at 9.3, indicating a strong commitment to future improvements and updates, while ModMed's score of 9.7 is slightly higher, suggesting it may have a more aggressive roadmap for enhancements.
Pricing
Entry-Level Pricing
ModMed
No pricing availableMyChart
No pricing availableFree Trial
ModMed
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
9.0
81
9.0
20
Ease of Use
8.9
163
9.0
20
Ease of Setup
8.3
125
Not enough data
Ease of Admin
8.3
29
Not enough data
Quality of Support
8.6
79
8.9
17
Has the product been a good partner in doing business?
8.8
29
Not enough data
Product Direction (% positive)
9.7
75
9.3
16
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Patient Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Not enough data
Financial
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Not enough data
Clinical Workflow Management
9.3
49
Not enough data
8.4
43
Not enough data
8.9
49
Not enough data
9.2
48
Not enough data
Patient Health Information Management
9.2
49
Not enough data
9.0
48
Not enough data
8.8
49
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
7.6
21
Not enough data
Operations
8.3
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.2
22
Not enough data
7.8
22
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
Generative AI
7.7
10
Not enough data
Operations Management
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Added Efficiencies
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Not enough data
Technology
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
Administration
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Compliance
9.5
11
Not enough data
9.5
11
Not enough data
Categories
Categories
Shared Categories
ModMed and MyChart are categorized as Patient Engagement
Unique Categories
ModMed is categorized as EHR, Medical Practice Management, Revenue Cycle Management, and Telemedicine
MyChart is categorized as Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.5%
Hospital & Health Care
24.7%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Plastics
0.8%
Other
6.3%
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Discussions
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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