Compare ModMed and MyChart 
At a Glance
Market Segments
Small-Business (61.0% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ModMed
Star Rating
(329)4.5 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedMyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ModMed excels in customer support, with users highlighting the swift and efficient assistance they receive. In contrast, while MyChart also offers good support, it doesn't have the same volume of recent feedback, making it harder to gauge current user satisfaction.
- Users say that MyChart provides a seamless experience for managing medical needs, allowing for direct communication with doctors and even video visits. This feature is particularly appreciated by those who value convenience in their healthcare interactions.
- Reviewers mention that ModMed is on the cutting edge with promising new AI features in development, which could enhance user experience in the future. MyChart, while functional, lacks similar innovative updates that users are excited about.
- According to verified reviews, both products score similarly in terms of meeting user requirements, but MyChart stands out with a slightly higher rating for ease of use. Users appreciate its straightforward interface, which allows for quick messaging between patients and providers, reducing the hassle of phone tag.
- G2 reviewers highlight that ModMed has made strides in user-friendliness with recent updates, particularly in patient chat options. However, MyChart's established features for direct communication with healthcare teams remain a strong point, making it a reliable choice for users focused on accessibility.
- Users report that while both platforms have their strengths, ModMed's larger user base and higher G2 Score suggest a more robust overall experience. MyChart's recent lack of reviews may indicate a need for improvement or innovation to keep pace with user expectations.
Pricing
Entry-Level Pricing
ModMed
No pricing availableMyChart
No pricing availableFree Trial
ModMed
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
9.0
83
9.0
20
Ease of Use
8.9
165
9.0
20
Ease of Setup
8.4
127
Not enough data
Ease of Admin
8.3
29
Not enough data
Quality of Support
8.6
81
8.9
17
Has the product been a good partner in doing business?
8.8
29
Not enough data
Product Direction (% positive)
9.7
77
9.3
16
Features by Category
Clinical Communication and CollaborationHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Patient Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Not enough data
Financial
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transcript
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
9.3
49
Not enough data
8.4
43
Not enough data
8.9
49
Not enough data
9.2
49
Not enough data
Patient Health Information Management
9.2
50
Not enough data
9.0
48
Not enough data
8.9
50
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
Not enough data
8.3
22
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
7.6
21
Not enough data
Operations
8.3
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.2
22
Not enough data
7.8
22
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
Generative AI
7.7
10
Not enough data
Operations Management
8.8
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
8.5
26
Not enough data
Added Efficiencies
9.0
26
Not enough data
9.1
26
Not enough data
8.8
25
Not enough data
8.8
26
Not enough data
Technology
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
Administration
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Compliance
9.5
11
Not enough data
9.5
11
Not enough data
Computer-Assisted Coding - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin and Tech Workflows - Medical Coding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ModMed and MyChart are categorized as Patient Engagement
Unique Categories
MyChart is categorized as Interactive Patient Care Systems (IPC) and AI Patient Engagement & Operations
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.8%
Hospital & Health Care
24.5%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Alternative Medicine
0.8%
Other
6.2%
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Alternatives
Discussions
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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