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Compare ModMed and eClinicalWorks 
Featured Products
At a Glance
Market Segments
Small-Business (61.1% of reviews)
Small-Business (53.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ModMed
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ModMedeClinicalWorks
Star Rating
(150)3.7 out of 5
Market Segments
Small-Business (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ModMed excels in overall user satisfaction, boasting a significantly higher G2 Score compared to eClinicalWorks. Users appreciate the platform's user-friendly updates and swift customer support, which enhances their daily operations.
- Users say that eClinicalWorks offers solid features for appointment booking and document management, making it a practical choice for small practices. However, some reviewers mention challenges with configuration that can hinder its adaptability to specific workflows.
- According to verified reviews, ModMed's implementation process is praised for its efficiency, with many users highlighting the intuitive onboarding experience. In contrast, eClinicalWorks has received feedback indicating that its setup can be more cumbersome, which may affect new users' initial experiences.
- Reviewers mention that ModMed's commitment to innovation, including promising new AI features, keeps the platform relevant and engaging. Meanwhile, eClinicalWorks users appreciate its consistent updates but feel that it sometimes lags in introducing new functionalities.
- G2 reviewers highlight the quality of support provided by ModMed, noting that customer service is both swift and effective. In comparison, eClinicalWorks users have expressed concerns about the responsiveness of support, which can impact their overall satisfaction.
- Users report that ModMed's features for clinical documentation and patient engagement are particularly strong, contributing to a seamless user experience. eClinicalWorks, while functional, has received mixed feedback regarding its usability in these areas, suggesting room for improvement.
Pricing
Entry-Level Pricing
ModMed
No pricing availableeClinicalWorks
No pricing availableFree Trial
ModMed
No trial information availableeClinicalWorks
No trial information availableRatings
Meets Requirements
9.0
81
7.8
119
Ease of Use
8.9
163
7.6
121
Ease of Setup
8.3
125
6.9
37
Ease of Admin
8.3
29
7.3
35
Quality of Support
8.6
79
6.8
114
Has the product been a good partner in doing business?
8.8
29
7.2
31
Product Direction (% positive)
9.7
75
6.6
122
Features by Category
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Clinical
8.8
17
Not enough data
8.9
17
Not enough data
8.0
17
Not enough data
Financial
7.9
17
Not enough data
8.1
17
Not enough data
7.8
17
Not enough data
Clinical Workflow Management
9.3
49
8.7
28
8.4
43
8.6
23
8.9
49
8.3
25
9.2
48
7.7
28
Patient Health Information Management
9.2
49
8.0
24
9.0
48
7.6
24
8.8
49
7.6
27
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
8.7
22
7.5
17
8.3
22
8.4
18
8.0
22
8.1
13
|
Verified
8.0
22
8.3
13
|
Verified
7.6
21
Feature Not Available
Operations
8.3
22
8.1
21
|
Verified
8.8
22
7.9
21
|
Verified
8.8
22
7.8
17
|
Verified
8.2
22
8.3
18
|
Verified
7.8
22
8.8
11
|
Verified
8.8
21
8.8
12
|
Verified
8.7
21
8.3
10
Generative AI
7.7
10
Not enough data
Operations Management
8.8
26
8.1
12
8.8
26
8.9
12
8.7
26
8.1
13
8.5
26
8.9
11
Added Efficiencies
9.0
26
7.7
11
9.1
26
8.3
13
8.8
25
8.8
12
8.8
26
9.2
14
Technology
8.8
11
Not enough data
8.3
11
Not enough data
9.2
11
Not enough data
Administration
9.1
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Compliance
9.5
11
Not enough data
9.5
11
Not enough data
Categories
Categories
Shared Categories
ModMed and eClinicalWorks are categorized as EHR, Medical Practice Management, and Patient Engagement
Unique Categories
ModMed is categorized as Revenue Cycle Management and Telemedicine
eClinicalWorks is categorized as Population Health Management
Reviews
Reviewers' Company Size
ModMed
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
56.5%
Hospital & Health Care
24.7%
Health, Wellness and Fitness
7.1%
Accounting
4.6%
Plastics
0.8%
Other
6.3%
Hospital & Health Care
55.0%
Medical Practice
24.2%
Health, Wellness and Fitness
8.1%
Information Technology and Services
2.0%
Mental Health Care
1.3%
Other
9.4%
Alternatives
Discussions
What is Modmed boost?
1 Comment
JM
It is an automated billing service with limited customer service.Read more
ModMed has no more discussions with answers
eClinicalWorks has no discussions with answers
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