# MobaXTerm vs Zoho Assist Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Assist excels in user experience, with many praising its **fast and reliable remote connections**. Users appreciate the **clean interface** and features like **unattended access** and **file transfer** , making it a favorite for those needing efficient remote support.
- **Users say** MobaXTerm offers a well-organized experience for managing multiple RDP connections, highlighting its **tab-based interface** that allows for easy switching between sessions. This feature is particularly beneficial for users who need to maintain several active SSH connections simultaneously.
- **According to verified reviews** , Zoho Assist's implementation process is notably straightforward, with users noting that it **doesn't require much technical know-how**. This ease of setup is a significant advantage for small businesses looking to quickly adopt remote support solutions.
- **Reviewers mention** that while MobaXTerm has a solid performance, it has fewer recent reviews compared to Zoho Assist, which may indicate a less active user base. This could affect the availability of up-to-date feedback and support for new users.
- **G2 reviewers highlight** that Zoho Assist provides excellent support quality, with a score reflecting users' satisfaction. Many users have expressed appreciation for the **live analytics** feature, which offers insights into device performance during remote sessions.
- **Users note** that while MobaXTerm has a good overall rating, its support quality is perceived as lower than that of Zoho Assist. This difference may impact users who prioritize responsive customer service and assistance during their remote access activities.



| | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 109 | 694 | 
| **Largest Market Segment** | Mid-Market (45.0% of reviews) | Small-Business (71.6% of reviews) | 
| **Entry Level Price** | No pricing available | $0 1 Remote Support Technician and 5 Unattended Computers | 

---
## Top Pros & Cons

### MobaXTerm

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Information Deficiency (1 reviews)
- Limited Customization (1 reviews)

### Zoho Assist

Pros:
- Ease of Use (138 reviews)
- Remote Access (96 reviews)

Cons:
- Remote Access Issues (30 reviews)
- Feature Limitations (21 reviews)

---
## Ratings Comparison
| Rating | MobaXTerm | Zoho Assist | 
|---|---|---|
  | **Meets Requirements** | 9.5 (84 reviews) | 9.2 (574 reviews) | 
  | **Ease of Use** | 9.4 (85 reviews) | 9.3 (587 reviews) | 
  | **Ease of Setup** | 9.2 (23 reviews) | 9.3 (504 reviews) | 
  | **Ease of Admin** | 9.6 (15 reviews) | 9.3 (414 reviews) | 
  | **Quality of Support** | 8.3 (62 reviews) | 9.0 (481 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (14 reviews) | 9.2 (399 reviews) | 
  | **Product Direction (% positive)** | 8.4 (80 reviews) | 9.4 (560 reviews) | 

---
## Pricing

### MobaXTerm

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoho Assist

#### Entry-Level Pricing

Plan: Free Edition (free plan, free forever)

Price: $0 1 Remote Support Technician and 5 Unattended Computers

Description: 1 Simultaneous Session

Key Features:
- Instant Chat
- Desktop App
- UAC Compatible

[Browse all 6 editions](https://www.g2.com/products/zoho-assist/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **MobaXTerm** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### Communication

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Terminal Emulator

| Product | Score | Reviews |
|---|---|---|
| **MobaXTerm** | 7.9/10 | 59 |
| **Zoho Assist** | N/A | N/A |

#### Performance

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Plugins** | 8.4 (35 reviews) | Not enough data | 
| **Resource Usage** | 8.6 (40 reviews) | Not enough data | 
| **Latency** | 8.6 (41 reviews) | Not enough data | 

#### Operating System

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Linux Support** | 8.2 (39 reviews) | Not enough data | 
| **Windows Support** | 8.9 (44 reviews) | Not enough data | 
| **Mac Support** | 6.8 (26 reviews) | Not enough data | 
| **Unix Support** | 7.9 (13 reviews) | Not enough data | 

#### User Interface

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Scrolling** | 9.1 (42 reviews) | Not enough data | 
| **Customization** | 8.9 (40 reviews) | Not enough data | 
| **Logging** | 9.1 (41 reviews) | Not enough data | 
| **Command-line interface** | 9.4 (43 reviews) | Not enough data | 

#### Licensing 

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Concurrent Licensing** | 7.2 (13 reviews) | Not enough data | 
| **Subscription Licensing** | 6.7 (11 reviews) | Not enough data | 
| **Named User Licensing** | 7.5 (12 reviews) | Not enough data | 
| **Perpetual Licensing** | 7.1 (12 reviews) | Not enough data | 

#### Security

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Multifactor Authentication (MFA)** | 6.9 (13 reviews) | Not enough data | 
| **Secure Sockets Layer encryption** | 7.3 (13 reviews) | Not enough data | 
| **Portal Access ** | 7.4 (13 reviews) | Not enough data | 
| **SAML Service Provider Integration** | 7.3 (13 reviews) | Not enough data | 

#### Functionality

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Robotic Process Automation (RPA)** | 6.8 (12 reviews) | Not enough data | 
| **Replication** | 7.1 (12 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **MobaXTerm** | N/A | N/A |
| **Zoho Assist** | 7.7/10 | 54 |

#### Presenter Tools

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Live Preview** | Not enough data | 7.6 (45 reviews) | 
| **Notifications Blocker** | Not enough data | 6.9 (43 reviews) | 
| **Remote Control** | Not enough data | 8.5 (44 reviews) | 
| **Switch Presenter** | Not enough data | 7.8 (43 reviews) | 

#### Conferencing Options

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Group Live Chat** | Not enough data | 7.8 (44 reviews) | 
| **Audio Conferencing** | Not enough data | 7.5 (46 reviews) | 
| **Video Conferencing** | Not enough data | 7.4 (46 reviews) | 

#### Application Tools

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Password Protection** | Not enough data | 8.1 (40 reviews) | 
| **Recording** | Not enough data | 7.8 (42 reviews) | 
| **In-Browser Application** | Not enough data | 8.8 (47 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Decision Making** | Not enough data | 6.3 (22 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **MobaXTerm** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### ServiceNow Apps

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **MobaXTerm** | N/A | N/A |
| **Zoho Assist** | 8.5/10 | 269 |

#### Administration

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.3 (230 reviews) | 
| **File Sharing** | Not enough data | 8.6 (199 reviews) | 
| **Session Recording** | Not enough data | 8.3 (172 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.4 (227 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.5 (179 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.6 (184 reviews) | 

#### Maintenance

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Remote Reboot** | Not enough data | 8.6 (185 reviews) | 
| **Remote Printing** | Not enough data | 8.2 (163 reviews) | 

#### Communication 

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Text Chat** | Not enough data | 8.5 (181 reviews) | 
| **VoIP** | Not enough data | 7.3 (146 reviews) | 
| **Video Conference Call** | Not enough data | 7.1 (148 reviews) | 
| **Screen Annotations** | Not enough data | 7.9 (147 reviews) | 

#### Security

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Data Encryption** | Not enough data | 8.7 (161 reviews) | 
| **Compliance** | Not enough data | 8.8 (152 reviews) | 

#### Device Support

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 8.3 (169 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.9 (178 reviews) | 
| **Cross-Platform** | Not enough data | 8.8 (171 reviews) | 

#### Performance

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (163 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **MobaXTerm** | N/A | N/A |
| **Zoho Assist** | 8.8/10 | 9 |

#### Administration

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Access Control** | Not enough data | 8.9 (9 reviews) | 
| **Web Page Navigation** | Not enough data | 8.8 (8 reviews) | 
| **Real Time Assistance** | Not enough data | 8.8 (8 reviews) | 

#### Security

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Data Security** | Not enough data | 8.8 (8 reviews) | 
| **Data Masking** | Not enough data | 8.5 (8 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **MobaXTerm** | 8.3/10 | 68 |
| **Zoho Assist** | 8.5/10 | 264 |

#### Administration

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Usage Information** | 8.6 (50 reviews) | Feature Not Available | 
| **Integrations** | 8.3 (46 reviews) | 8.3 (195 reviews) | 
| **Diagnostics** | 8.3 (41 reviews) | 8.2 (196 reviews) | 
| **Session Recording** | 8.1 (42 reviews) | 8.1 (176 reviews) | 
| **Session Transfer** | 8.6 (45 reviews) | 8.2 (175 reviews) | 
| **Unattended Access** | 8.2 (42 reviews) | 9.2 (225 reviews) | 
| **File Sharing** | 8.8 (51 reviews) | 8.6 (208 reviews) | 

#### Platform

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Cross-Platform Access** | 7.8 (50 reviews) | 8.7 (202 reviews) | 
| **Mobile Device Access** | 6.9 (36 reviews) | 8.3 (190 reviews) | 
| **Applications Management** | 8.0 (41 reviews) | Feature Not Available | 
| **Remote Device Control** | 8.9 (47 reviews) | 9.2 (217 reviews) | 

#### Security

| Feature | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Remote Wipe** | 8.3 (31 reviews) | Feature Not Available | 
| **Device Management** | 8.5 (35 reviews) | Feature Not Available | 
| **Device Enrollment** | 8.7 (32 reviews) | 8.4 (163 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to MobaXTerm (1):** [Terminal Emulator Software](https://www.g2.com/categories/terminal-emulator)

**Unique to Zoho Assist (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | MobaXTerm | Zoho Assist | 
|---|---|---|
| **Small-Business** | 30.0% | 71.6% | 
| **Mid-Market** | 45.0% | 23.2% | 
| **Enterprise** | 25.0% | 5.2% | 

### By Industry

#### MobaXTerm

- **Information Technology and Services:** 31.0%
- **Computer Software:** 21.0%
- **Telecommunications:** 5.0%
- **Financial Services:** 4.0%
- **Research:** 4.0%
- **Higher Education:** 3.0%
- **Insurance:** 3.0%
- **Computer Networking:** 3.0%
- **E-Learning:** 2.0%
- **Computer & Network Security:** 2.0%
- **Other:** 22.0%

#### Zoho Assist

- **Information Technology and Services:** 26.4%
- **Computer & Network Security:** 7.3%
- **Computer Software:** 5.9%
- **Computer Networking:** 2.6%
- **Retail:** 2.5%
- **Non-Profit Organization Management:** 2.3%
- **Education Management:** 2.2%
- **Consulting:** 2.0%
- **Automotive:** 2.0%
- **Computer Hardware:** 2.0%
- **Other:** 44.8%

---
## Alternatives

### Alternatives to MobaXTerm

- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [PuTTY](https://www.g2.com/products/putty/reviews) — 4.5/5 stars (351 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3970 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) — 4.5/5 stars (140 reviews)
- [SecureCRT](https://www.g2.com/products/securecrt/reviews) — 4.8/5 stars (54 reviews)
- [iTerm2](https://www.g2.com/products/iterm2/reviews) — 4.7/5 stars (51 reviews)
- [TeraTerm](https://www.g2.com/products/teraterm/reviews) — 4.4/5 stars (18 reviews)
- [XShell](https://www.g2.com/products/xshell/reviews) — 4.4/5 stars (12 reviews)

### Alternatives to Zoho Assist

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3970 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1092 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (642 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)

---
## Top Discussions

### MobaXTerm

- Title: [Why MobaXterm is better than PuTTY?](https://www.g2.com/discussions/why-mobaxterm-is-better-than-putty) — 2 comments
  > **Top comment:** "Tabbed terminals - enter same command to all at once (Multi-Execution)
Simultaneous viewing of 2 or 4 terminals into vertical/horizontal split
X..."
- Title: [Is MobaXterm free?](https://www.g2.com/discussions/is-mobaxterm-free) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is MobaXTerm used for?](https://www.g2.com/discussions/mobaxterm-what-is-mobaxterm-used-for) — 1 comment
  > **Top comment:** "To connect with remote machines , it's a remote connective tool with many additional features compared to putty"
- Title: [What is MobaXterm?](https://www.g2.com/discussions/what-is-mobaxterm) — 1 comment
  > **Top comment:** "Its help to connect SSH. And also provide file/folder structure by which you can download file and upload file."
- Title: [What is MobaXterm used for?](https://www.g2.com/discussions/what-is-mobaxterm-used-for) — 1 comment
  > **Top comment:** "It is a software used to take remote connections with devices. "

### Zoho Assist

- Title: [The lag time to connect is REALLY slow. Anything I can do to improve that?](https://www.g2.com/discussions/the-lag-time-to-connect-is-really-slow-anything-i-can-do-to-improve-that) — 7 comments, 1 upvote
  > **Top comment:** "Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I..."
- Title: [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) — 1 comment
  > **Top comment:** "Remote Support Software"
- Title: [Is there an app that runs where I ca connect with my account without  using browser.](https://www.g2.com/discussions/25147-is-there-an-app-that-runs-where-i-ca-connect-with-my-account-without-using-browser) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Will connection times be improved.](https://www.g2.com/discussions/12824-will-connection-times-be-improved) — 1 comment, 1 upvote
  > **Top comment:** "Paul this could also be caused by the actual desktop/server that has the agent installed.  Generally, Zoho Assist agent depends on DNS to reach Zoho Assist..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mobaxterm-vs-zoho-assist)