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At a Glance
Market Segments
Small-Business (52.7% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
Free Per Year
No pricing available
Mixpanel
Star Rating
(1,257)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 3 pricing plansWalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in providing a comprehensive onboarding experience with its WalkMe Editor, which allows for easy creation of interactive guides. However, Mixpanel's custom event tracking feature is praised for its flexibility and depth, enabling users to tailor their analytics to specific business needs.
- Reviewers mention that WalkMe's quality of support is rated highly at 8.8, with many users appreciating the responsive customer service. In contrast, Mixpanel's support is rated slightly lower at 8.5, with some users noting longer response times during peak periods.
- G2 users highlight that Mixpanel's engagement score of 9.0 is a standout feature, as it provides real-time insights into user behavior, which is crucial for optimizing marketing strategies. WalkMe, while effective, scores lower at 8.4, indicating it may not offer the same level of immediate feedback.
- Users on G2 report that WalkMe's user path tracking feature is beneficial for understanding user journeys, but it scores lower at 7.8 compared to Mixpanel's 8.5. Reviewers mention that Mixpanel's user path tracking is more intuitive and provides clearer visualizations.
- Reviewers say that while both products offer robust analytics, Mixpanel's custom event tracking feature, rated at 9.2, is particularly powerful for businesses looking to dive deep into user interactions. WalkMe's similar feature, while useful, scores lower at 8.6, indicating less flexibility in customization.
- Users report that WalkMe's product direction is highly rated at 9.0, suggesting a strong commitment to evolving the platform based on user feedback. Mixpanel, with a score of 8.6, is also seen as responsive but may not have the same level of proactive development as WalkMe.
Pricing
Entry-Level Pricing
Mixpanel
Free
Free
Per Year
Essentials to find product-market fit
- 1M events / month
- All core report types for user journey analysis
- Templates to get started quickly
WalkMe
No pricing availableFree Trial
Mixpanel
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.8
958
8.7
465
Ease of Use
8.5
967
8.3
473
Ease of Setup
8.1
429
8.1
382
Ease of Admin
8.6
366
8.3
360
Quality of Support
8.4
740
8.8
460
Has the product been a good partner in doing business?
8.8
334
8.9
358
Product Direction (% positive)
8.6
877
9.0
451
Features by Category
Metrics
8.8
266
Not enough data
8.8
336
Not enough data
8.2
293
Not enough data
8.9
350
Not enough data
8.9
346
Not enough data
8.5
313
Not enough data
8.4
287
Not enough data
8.8
316
Not enough data
8.9
338
Not enough data
Reporting
8.7
308
Not enough data
8.6
292
Not enough data
8.4
213
Not enough data
8.7
329
Not enough data
8.3
239
Not enough data
8.2
244
Not enough data
8.6
332
Not enough data
Other
8.7
327
Not enough data
8.2
181
Not enough data
8.0
173
Not enough data
8.3
233
Not enough data
8.1
180
Not enough data
7.9
175
Not enough data
8.0
186
Not enough data
Agentic AI - Digital Analytics
7.3
19
Not enough data
7.4
19
Not enough data
7.5
18
Not enough data
7.7
19
Not enough data
Administration
8.5
277
Not enough data
8.3
245
Not enough data
8.7
340
Not enough data
8.8
285
Not enough data
User Identification
8.3
256
7.4
17
8.8
276
8.5
19
8.4
264
8.0
14
Tracking & Reporting
9.2
300
8.6
18
8.8
289
8.2
19
8.3
244
8.0
16
8.9
303
8.3
20
8.5
249
7.8
18
8.9
291
8.1
18
Metrics
9.0
254
8.4
18
8.3
211
8.1
17
8.7
244
8.1
18
8.7
215
8.2
16
9.0
236
8.1
17
User Analysis
Not enough data
7.9
286
Not enough data
8.1
320
User Support
Not enough data
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
266
Not enough data
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
45
Analytics - Digital Adoption Platform
Not enough data
8.6
45
Functions - Digital Adoption Platform
Not enough data
8.8
46
Not enough data
9.2
46
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
Product Analytics
8.6
413
Not enough data
8.9
501
Not enough data
8.6
452
Not enough data
8.8
485
Not enough data
7.5
334
Not enough data
8.3
370
Not enough data
7.6
306
Not enough data
7.8
359
Not enough data
Agentic AI - Product Analytics
5.4
76
Not enough data
6.4
76
Not enough data
5.9
74
Not enough data
5.9
74
Not enough data
Analytics
9.2
108
Not enough data
8.9
110
Not enough data
9.0
99
Not enough data
8.8
90
Not enough data
8.7
95
Not enough data
Feature Not Available
Not enough data
Administration
8.7
83
Not enough data
8.3
84
Not enough data
8.6
87
Not enough data
Generative AI
6.9
13
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
9.0
254
8.4
18
8.3
211
8.1
17
8.7
244
8.1
18
8.7
215
8.2
16
9.0
236
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Mixpanel and WalkMe are categorized as Mobile App Analytics
Unique Categories
WalkMe is categorized as Digital Adoption Platform, ServiceNow Store Apps, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Mixpanel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.0%
Information Technology and Services
11.6%
Financial Services
9.5%
Internet
6.6%
Health, Wellness and Fitness
5.2%
Other
42.1%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Discussions
Is mixpanel free?
4 Comments
MS
NoRead more
C
1 Comment
SN
C is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential.Read more
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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