# Mixpanel, Userpilot vs Heap Comparison

| | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,333 | 984 | 1,097 | 
| **Largest Market Segment** | Small-Business (52.4% of reviews) | Mid-Market (55.9% of reviews) | Mid-Market (54.1% of reviews) | 
| **Entry Level Price** | Free Per Year | Starting at $249.00 | Free 10000 Sessions Per Month | 

---
## Top Pros & Cons

### Mixpanel

Pros:
- Ease of Use (96 reviews)
- Insights (81 reviews)

Cons:
- Learning Curve (37 reviews)
- Steep Learning Curve (37 reviews)

### Userpilot

Pros:
- Ease of Use (293 reviews)
- Intuitive (182 reviews)

Cons:
- Learning Curve (108 reviews)
- Steep Learning Curve (93 reviews)

### Heap

Pros:
- Ease of Use (7 reviews)
- Insights (5 reviews)

Cons:
- Data Inaccuracy (4 reviews)
- Data Management Issues (3 reviews)

---
## Ratings Comparison
| Rating | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (1009 reviews) | 8.8 (787 reviews) | 8.6 (857 reviews) | 
  | **Ease of Use** | 8.5 (1020 reviews) | 8.6 (846 reviews) | 8.1 (867 reviews) | 
  | **Ease of Setup** | 8.1 (481 reviews) | 8.6 (639 reviews) | 8.5 (315 reviews) | 
  | **Ease of Admin** | 8.6 (369 reviews) | 8.7 (353 reviews) | 8.6 (317 reviews) | 
  | **Quality of Support** | 8.4 (776 reviews) | 9.5 (711 reviews) | 8.7 (680 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (337 reviews) | 9.3 (349 reviews) | 8.8 (299 reviews) | 
  | **Product Direction (% positive)** | 8.6 (924 reviews) | 9.4 (800 reviews) | 8.7 (796 reviews) | 

---
## Pricing

### Mixpanel

#### Entry-Level Pricing

Plan: Free

Price: Free Per Year

Description: Essentials to find product-market fit

Key Features:
- 1M events / month
- All core report types for user journey analysis
- Templates to get started quickly

[Browse all 3 editions](https://www.g2.com/products/mixpanel/pricing)

#### Free Trial

Yes

### Userpilot

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $249.00

Description: Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.

Key Features:
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation

[Browse all 3 editions](https://www.g2.com/products/userpilot/pricing)

#### Free Trial

Yes

### Heap

#### Entry-Level Pricing

Plan: Free

Price: Free 10000 Sessions Per Month

Description: Find product-market fit

Key Features:
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources

[Browse all 4 editions](https://www.g2.com/products/heap/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | 8.4/10 | 468 |
| **Userpilot** | N/A | N/A |
| **Heap** | 8.3/10 | 564 |

#### Metrics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Sessions - Digital Analytics** | 8.8 (273 reviews) | Not enough data | 8.6 (397 reviews) | 
| **Engagement** | 8.8 (341 reviews) | Not enough data | 8.4 (365 reviews) | 
| **Entry and Exit Pages** | 8.2 (294 reviews) | Not enough data | 8.3 (327 reviews) | 
| **Standard Event Tracking** | 8.9 (354 reviews) | Not enough data | 9.0 (398 reviews) | 
| **Custom Event Tracking** | 8.9 (352 reviews) | Not enough data | 8.8 (391 reviews) | 
| **Retention** | 8.5 (317 reviews) | Not enough data | 8.0 (305 reviews) | 
| **Return** | 8.4 (290 reviews) | Not enough data | 8.1 (279 reviews) | 
| **Conversions** | 8.8 (319 reviews) | Not enough data | 8.7 (347 reviews) | 
| **Funnels** | 8.9 (343 reviews) | Not enough data | 8.7 (368 reviews) | 

#### Reporting

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Real-Time Reporting** | 8.7 (311 reviews) | Not enough data | 8.6 (365 reviews) | 
| **Trending** | 8.6 (291 reviews) | Not enough data | 8.0 (293 reviews) | 
| **Retroactive Reporting** | 8.4 (213 reviews) | Not enough data | 8.7 (330 reviews) | 
| **Segmentation** | 8.7 (333 reviews) | Not enough data | 8.3 (358 reviews) | 
| **Mobile Reporting** | 8.3 (240 reviews) | Not enough data | 8.2 (205 reviews) | 
| **Unification Across Devices** | 8.2 (243 reviews) | Not enough data | 8.4 (225 reviews) | 
| **Custom Reports and Dashboards** | 8.6 (335 reviews) | Not enough data | 8.3 (375 reviews) | 

#### Other

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **User Data** | 8.8 (332 reviews) | Not enough data | 8.4 (339 reviews) | 
| **Site Search Reporting** | 8.2 (183 reviews) | Not enough data | 8.0 (185 reviews) | 
| **Load Time Monitoring** | 8.0 (175 reviews) | Not enough data | 7.6 (192 reviews) | 
| **Campaign Tracking** | 8.3 (233 reviews) | Not enough data | 8.2 (214 reviews) | 
| **E-Commerce** | 8.1 (180 reviews) | Not enough data | 8.1 (149 reviews) | 
| **Promotional Messages** | 7.9 (175 reviews) | Not enough data | 8.0 (45 reviews) | 
| **Administration Alerts** | 8.0 (185 reviews) | Not enough data | 7.9 (47 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.1 (18 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.5 (20 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.4 (17 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.7 (20 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **API / Integrations** | 8.5 (278 reviews) | Not enough data | 8.4 (274 reviews) | 
| **QA Testing** | 8.3 (245 reviews) | Not enough data | 8.6 (99 reviews) | 
| **Performance and Reliability** | 8.7 (342 reviews) | Not enough data | 8.6 (412 reviews) | 
| **User, Role, and Access Management** | 8.8 (286 reviews) | Not enough data | 8.7 (388 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | 8.7/10 | 343 |
| **Userpilot** | N/A | N/A |
| **Heap** | 8.3/10 | 118 |

#### User Identification

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Demographics** | 8.3 (256 reviews) | Not enough data | 8.1 (41 reviews) | 
| **User Segmentation** | 8.8 (277 reviews) | Not enough data | 8.6 (94 reviews) | 
| **Geolocation** | 8.4 (265 reviews) | Not enough data | 8.5 (68 reviews) | 

#### Tracking & Reporting

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Custom Event Tracking** | 9.2 (301 reviews) | Not enough data | 8.6 (102 reviews) | 
| **Real-Time Insights** | 8.8 (291 reviews) | Not enough data | 8.4 (93 reviews) | 
| **Attribution** | 8.3 (243 reviews) | Not enough data | 8.1 (80 reviews) | 
| **Dashboard** | 8.9 (304 reviews) | Not enough data | 8.1 (97 reviews) | 
| **User Path Tracking** | 8.5 (251 reviews) | Not enough data | 8.2 (96 reviews) | 
| **User Activity History** | 8.9 (292 reviews) | Not enough data | 8.4 (90 reviews) | 

#### Metrics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Engagement** | 9.0 (257 reviews) | Not enough data | 8.3 (65 reviews) | 
| **Exit Tracking** | 8.3 (214 reviews) | Not enough data | 7.9 (51 reviews) | 
| **Retention** | 8.7 (246 reviews) | Not enough data | 8.0 (56 reviews) | 
| **Return** | 8.7 (217 reviews) | Not enough data | 8.2 (57 reviews) | 
| **Conversions** | 9.0 (237 reviews) | Not enough data | 8.4 (68 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | N/A | N/A |
| **Userpilot** | 7.4/10 | 43 |
| **Heap** | 9.1/10 | 85 |

#### User Behavior

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Click Tracking** | Not enough data | 8.6 (42 reviews) | 9.4 (83 reviews) | 
| **Mouse Movement ** | Not enough data | 7.6 (38 reviews) | 9.0 (73 reviews) | 
| **Frustration Tracking** | Not enough data | 6.9 (38 reviews) | 9.0 (69 reviews) | 

#### A/B Testing 

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Error and Bug Tracking** | Not enough data | 6.5 (33 reviews) | 9.1 (52 reviews) | 
| **Split URL Testing** | Not enough data | 6.4 (31 reviews) | 8.9 (24 reviews) | 
| **Data Analysis** | Not enough data | 8.5 (38 reviews) | 9.3 (61 reviews) | 
| **Notes** | Not enough data | 7.0 (30 reviews) | 9.3 (44 reviews) | 

#### Visitor Information

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **User Identification** | Not enough data | 8.9 (37 reviews) | 9.3 (66 reviews) | 
| **Search Box** | Not enough data | 8.3 (35 reviews) | 8.9 (61 reviews) | 

#### Agentic AI - Session Replay

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 5.2 (7 reviews) | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | N/A | N/A |
| **Userpilot** | 8.5/10 | 635 |
| **Heap** | N/A | N/A |

#### User Analysis

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Survey Implementation** | Not enough data | 8.9 (557 reviews) | Not enough data | 
| **Data Analysis** | Not enough data | 8.1 (564 reviews) | Not enough data | 

#### User Support

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **User Segmentation** | Not enough data | 8.7 (584 reviews) | Not enough data | 
| **Multi-Language Support** | Not enough data | 7.8 (478 reviews) | Not enough data | 
| **Behavior-responsive Messaging** | Not enough data | 8.4 (508 reviews) | Not enough data | 

#### Walkthrough Type

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | Not enough data | 8.2 (498 reviews) | Not enough data | 
| **Text Bubble Walkthroughs** | Not enough data | 8.9 (548 reviews) | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Integration** | Not enough data | 8.4 (105 reviews) | Not enough data | 
| **Communications** | Not enough data | 9.1 (120 reviews) | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Analytics** | Not enough data | 8.7 (124 reviews) | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Customer self-service** | Not enough data | 8.8 (101 reviews) | Not enough data | 
| **In-app guidance** | Not enough data | 9.2 (126 reviews) | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.7 (48 reviews) | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | 8.0/10 | 592 |
| **Userpilot** | 7.7/10 | 291 |
| **Heap** | 8.3/10 | 413 |

#### Product Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Account-Level Analytics** | 8.6 (416 reviews) | 8.6 (273 reviews) | 8.3 (299 reviews) | 
| **User-Level Analytics** | 9.0 (526 reviews) | 8.6 (283 reviews) | 8.7 (358 reviews) | 
| **Segmentation** | 8.6 (460 reviews) | 8.6 (279 reviews) | 8.5 (326 reviews) | 
| **Funnels** | 8.8 (509 reviews) | 8.2 (271 reviews) | 8.7 (351 reviews) | 
| **Alerts** | 7.4 (333 reviews) | 7.7 (252 reviews) | 7.9 (104 reviews) | 
| **Multi-Product Analytics** | 8.3 (370 reviews) | 7.8 (245 reviews) | 8.4 (222 reviews) | 
| **User Scoring** | 7.5 (304 reviews) | 7.5 (242 reviews) | 7.8 (91 reviews) | 
| **Integrations** | 7.8 (372 reviews) | 7.4 (248 reviews) | 8.3 (254 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.2 (76 reviews) | 6.7 (36 reviews) | Not enough data | 
| **Cross-system Integration** | 6.3 (77 reviews) | 6.7 (36 reviews) | Not enough data | 
| **Adaptive Learning** | 5.8 (74 reviews) | 7.1 (37 reviews) | Not enough data | 
| **Proactive Assistance** | 5.8 (75 reviews) | 6.9 (36 reviews) | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | Not enough data | 
| **User level Analytics** | 9.8 (18 reviews) | Not enough data | Not enough data | 
| **Account level Analytics** | 9.3 (5 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 9.7 (10 reviews) | Not enough data | Not enough data | 
| **Funnels** | 9.7 (20 reviews) | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.9 (15 reviews) | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **User scoring** | Not enough data | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | 8.5/10 | 120 |
| **Userpilot** | N/A | N/A |
| **Heap** | 8.2/10 | 95 |

#### Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Reports** | 9.3 (110 reviews) | Not enough data | 8.6 (85 reviews) | 
| **Dashboard** | 8.9 (112 reviews) | Not enough data | 8.4 (87 reviews) | 
| **Web Analytics** | 9.0 (99 reviews) | Not enough data | 8.6 (83 reviews) | 
| **Campaign Tracking** | 8.8 (89 reviews) | Not enough data | 8.2 (69 reviews) | 
| **Customer Demographics** | 8.7 (94 reviews) | Not enough data | 7.8 (72 reviews) | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 7.3 (49 reviews) | 

#### Administration

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Data Storage** | 8.7 (83 reviews) | Not enough data | 8.1 (69 reviews) | 
| **A/B Testing** | 8.3 (84 reviews) | Not enough data | 8.2 (50 reviews) | 
| **Integrations** | 8.7 (88 reviews) | Not enough data | 8.5 (65 reviews) | 

#### Generative AI

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **AI Text Generation** | 6.9 (13 reviews) | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.5 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | N/A | N/A |
| **Userpilot** | N/A | N/A |
| **Heap** | 8.9/10 | 36 |

#### Platform Basics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Dynamic Segmentation** | Not enough data | Not enough data | 9.2 (30 reviews) | 
| **Journey Optimization** | Not enough data | Not enough data | 9.2 (31 reviews) | 

#### Platform Data

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Journey Reporting** | Not enough data | Not enough data | 9.1 (32 reviews) | 
| **Trends Reporting** | Not enough data | Not enough data | 8.7 (34 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 9.2 (33 reviews) | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 8.9 (33 reviews) | 

#### Platform Additional Functionality

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Journey Mapping** | Not enough data | Not enough data | 9.2 (33 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.9 (31 reviews) | 
| **Automated Alerts** | Not enough data | Not enough data | 7.9 (15 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | N/A | N/A |
| **Userpilot** | 7.9/10 | 243 |
| **Heap** | N/A | N/A |

#### Survey Management

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Survey Builder** | Not enough data | 8.5 (229 reviews) | Not enough data | 
| **Question Types** | Not enough data | 8.6 (223 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.2 (222 reviews) | Not enough data | 
| **Survey Distribution** | Not enough data | 7.6 (214 reviews) | Not enough data | 

#### Survey Customization

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.2 (214 reviews) | Not enough data | 
| **Branding** | Not enough data | 8.5 (226 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | 8.0 (214 reviews) | Not enough data | 
| **Multilingual Surveys** | Not enough data | 7.6 (200 reviews) | Not enough data | 

#### Survey Insights

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.2 (214 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | 7.2 (193 reviews) | Not enough data | 
| **Data Exporting** | Not enough data | 8.1 (212 reviews) | Not enough data | 
| **Permissions** | Not enough data | 8.3 (205 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.0 (22 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.7 (21 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 7.1 (21 reviews) | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | N/A | N/A |
| **Userpilot** | N/A | N/A |
| **Heap** | 9.2/10 | 32 |

#### Generative AI

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Survey Management

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 8.7 (18 reviews) | 
| **Survey Deployment** | Not enough data | Not enough data | 9.1 (23 reviews) | 
| **Feedback Collection** | Not enough data | Not enough data | 9.0 (26 reviews) | 
| **Device Responsiveness** | Not enough data | Not enough data | 9.3 (25 reviews) | 

#### Process Management

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 9.1 (23 reviews) | 
| **Trigger Alerts** | Not enough data | Not enough data | 9.1 (23 reviews) | 
| **Real-Time Analysis** | Not enough data | Not enough data | 9.4 (26 reviews) | 
| **Real-Time Action** | Not enough data | Not enough data | 9.3 (25 reviews) | 

#### System Management

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Security** | Not enough data | Not enough data | 9.4 (20 reviews) | 
| **System Monitoring** | Not enough data | Not enough data | 9.3 (14 reviews) | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | 8.7/10 | 278 |
| **Userpilot** | N/A | N/A |
| **Heap** | 8.2/10 | 78 |

#### Metrics

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Engagement** | 9.0 (257 reviews) | Not enough data | 8.3 (65 reviews) | 
| **Exit Tracking** | 8.3 (214 reviews) | Not enough data | 7.9 (51 reviews) | 
| **Retention** | 8.7 (246 reviews) | Not enough data | 8.0 (56 reviews) | 
| **Return** | 8.7 (217 reviews) | Not enough data | 8.2 (57 reviews) | 
| **Conversions** | 9.0 (237 reviews) | Not enough data | 8.4 (68 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Mixpanel** | N/A | N/A |
| **Userpilot** | N/A | N/A |
| **Heap** | 8.4/10 | 80 |

#### Variation Testing

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 8.5 (37 reviews) | 
| **WYSIWYG Editor** | Not enough data | Not enough data | Feature Not Available | 
| **Conversion Goal** | Not enough data | Not enough data | 8.7 (45 reviews) | 
| **Percentage of Traffic** | Not enough data | Not enough data | 8.6 (45 reviews) | 
| **Confidence Level** | Not enough data | Not enough data | 8.3 (43 reviews) | 
| **Multivariant Testing** | Not enough data | Not enough data | 8.2 (29 reviews) | 

#### Reporting

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 8.4 (64 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 8.2 (65 reviews) | 

#### Personalization

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Standard Targeting** | Not enough data | Not enough data | Feature Not Available | 
| **Custom Targeting** | Not enough data | Not enough data | Feature Not Available | 
| **Data Segmentation** | Not enough data | Not enough data | 8.3 (38 reviews) | 

#### Administration

| Feature | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **API / Integrations** | Not enough data | Not enough data | 8.1 (52 reviews) | 
| **QA Testing** | Not enough data | Not enough data | 7.8 (15 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.5 (62 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.9 (63 reviews) | 

---
## Categories
**Shared Categories (1):** [Product Analytics Software](https://www.g2.com/categories/product-analytics)

**Unique to Mixpanel (3):** [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)

**Unique to Userpilot (3):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Survey Software](https://www.g2.com/categories/survey), [Session Replay Software](https://www.g2.com/categories/session-replay)

**Unique to Heap (7):** [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Mixpanel | Userpilot | Heap | 
|---|---|---|---|
| **Small-Business** | 52.4% | 39.3% | 34.6% | 
| **Mid-Market** | 37.5% | 55.9% | 54.1% | 
| **Enterprise** | 10.1% | 4.8% | 11.3% | 

### By Industry

#### Mixpanel

- **Computer Software:** 25.1%
- **Information Technology and Services:** 11.5%
- **Financial Services:** 9.5%
- **Internet:** 6.4%
- **Health, Wellness and Fitness:** 5.1%
- **Marketing and Advertising:** 4.5%
- **Retail:** 2.7%
- **Consumer Goods:** 2.1%
- **Education Management:** 2.1%
- **Hospital & Health Care:** 1.8%
- **Other:** 29.3%

#### Userpilot

- **Computer Software:** 37.0%
- **Information Technology and Services:** 15.4%
- **Financial Services:** 5.6%
- **Internet:** 4.3%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.1%
- **Hospital & Health Care:** 2.0%
- **Human Resources:** 1.9%
- **E-Learning:** 1.7%
- **Accounting:** 1.4%
- **Other:** 25.4%

#### Heap

- **Computer Software:** 16.5%
- **Information Technology and Services:** 12.1%
- **Financial Services:** 9.0%
- **Marketing and Advertising:** 7.6%
- **Internet:** 5.4%
- **Retail:** 4.8%
- **Real Estate:** 3.6%
- **Automotive:** 3.2%
- **Insurance:** 2.3%
- **Leisure, Travel & Tourism:** 2.2%
- **Other:** 33.1%

---
## Alternatives

### Alternatives to Mixpanel

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Kissmetrics](https://www.g2.com/products/kissmetrics/reviews) — 4.1/5 stars (168 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2878 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1764 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Countly](https://www.g2.com/products/countly/reviews) — 4.1/5 stars (20 reviews)
- [Appier AIRIS (formerly Woopra)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) — 4.4/5 stars (207 reviews)

### Alternatives to Userpilot

- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1764 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (762 reviews)
- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (560 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2878 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)

### Alternatives to Heap

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2351 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1764 reviews)
- [Kissmetrics](https://www.g2.com/products/kissmetrics/reviews) — 4.1/5 stars (168 reviews)
- [Appier AIRIS (formerly Woopra)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) — 4.4/5 stars (207 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2878 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6824 reviews)

---
## Top Discussions

### Mixpanel

- Title: [Is mixpanel free?](https://www.g2.com/discussions/is-mixpanel-free) — 4 comments
  > **Top comment:** "No"
- Title: [What is Mixpanel used for?](https://www.g2.com/discussions/what-is-mixpanel-used-for) — 2 comments
  > **Top comment:** "Mixpanel is a tool that helps businesses track and understand how people use their websites, apps, or software. It collects data on user actions, like..."
- Title: [What can mixpanel do?](https://www.g2.com/discussions/what-can-mixpanel-do) — 1 comment
  > **Top comment:** "MixPanel is an event logging platform that you can use to understand how your users are engaging with your application."
- Title: [C](https://www.g2.com/discussions/mixpanel-c) — 1 comment, 1 upvote
  > **Top comment:** "C is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential."
- Title: [Can I use mixpanel with for real-time data?](https://www.g2.com/discussions/can-i-use-mixpanel-with-for-real-time-data) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can"

### Userpilot

No discussions available for this product.

### Heap

- Title: [What is the best visualization I can use to track the conversion rate from free trial to paid subscription?](https://www.g2.com/discussions/52214-what-is-the-best-visualization-i-can-use-to-track-the-conversion-rate-from-free-trial-to-paid-subscription) — 1 comment, 1 upvote
  > **Top comment:** "You can Integrate CRM's into Heap for a simplistic view but it relies on identifiers to merge correctly.

The ideal way to do this is to centralize Heap..."
- Title: [How do I know the numbers I'm getting are correct](https://www.g2.com/discussions/34118-how-do-i-know-the-numbers-i-m-getting-are-correct) — 1 comment
  > **Top comment:** "When I am not sure about some number I use to test the event tracking my own session, in the event visualizer you can click debug in Live view it will show..."
- Title: [Do you know of other platforms that provide automatic and retroactive event tracking?](https://www.g2.com/discussions/33720-do-you-know-of-other-platforms-that-provide-automatic-and-retroactive-event-tracking) — 1 comment, 1 upvote
  > **Top comment:** "Pendo"
- Title: [Can Auryc track visitors across multiple sessions?](https://www.g2.com/discussions/can-auryc-track-visitors-across-multiple-sessions) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Auryc has the ability to track a single user across multiple sessions and even multiple devices.  
"
- Title: [How long can we retain the data?](https://www.g2.com/discussions/how-long-can-we-retain-the-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Auryc offers flexible data retention options based upon your specific data, analysis, auditing, and compliance needs.  Some Auryc clients choose to retain..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mixpanel-vs-userpilot-vs-heap)