Compare Mixmax and Vanillasoft 
At a Glance
Market Segments
Small-Business (53.4% of reviews)
Small-Business (58.4% of reviews)
Entry-Level Pricing
$29.00 1 per user/month (billed annually)
Contact Us 5 Users and Platform Fee Per Year
Mixmax
Star Rating
(1,450)4.6 out of 5
Market Segments
Small-Business (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 per user/month (billed annually)
Free Trial is available
Browse all 5 pricing plansVanillasoft
Star Rating
(593)4.5 out of 5
Market Segments
Small-Business (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Users and Platform Fee Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vanillasoft excels in ease of use, with many users praising its intuitive interface and straightforward functionality. Reviewers highlight features like easy call disposition and simple call notes, making it a favorite for those who prioritize user-friendly design.
- Users say Mixmax stands out for its email tracking capabilities, providing valuable insights into email engagement. Reviewers appreciate the ability to see who opened their emails and when, which helps them strategically plan their follow-ups, a feature that is crucial for effective sales prospecting.
- According to verified reviews, Vanillasoft has a strong reputation for customer support, with users noting that the platform has been a reliable partner in their business operations. This consistent support is reflected in high satisfaction ratings, making it a solid choice for small businesses.
- Reviewers mention that Mixmax offers a wealth of automation and integration features, which enhance productivity. Users love that it can send email sequences directly from their Microsoft Outlook accounts, avoiding third-party servers, which adds a layer of reliability to their email campaigns.
- G2 reviewers highlight that while Vanillasoft is particularly strong in call management, with high ratings for its call and voice features, Mixmax tends to lag in this area. Users have noted that Mixmax's call features are less robust, which may be a consideration for teams that rely heavily on phone outreach.
- Users report that both platforms have their strengths, but Vanillasoft's customization options allow for a tailored experience that can cater to both novice and experienced users. This flexibility is a significant advantage for teams looking to adapt the software to their specific workflows.
Pricing
Entry-Level Pricing
Mixmax
Inbox Copilot
$29.00
1 per user/month (billed annually)
Inbox Copilot turns your inbox from chaos into control. It automatically organizes your messages and prioritizes the most important, so you never miss what matters.
- Email tracking
- Meeting scheduling
- Inbox categorization and filtering
Vanillasoft
Core
Contact Us
5 Users and Platform Fee Per Year
A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.
Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates.
- CRM
- Lead Management and Prioritization
- Email Automation
Free Trial
Mixmax
Free Trial is available
Vanillasoft
No trial information availableRatings
Meets Requirements
9.1
1,126
9.0
464
Ease of Use
9.0
1,137
9.2
465
Ease of Setup
9.1
359
8.7
219
Ease of Admin
9.0
261
8.9
142
Quality of Support
9.0
881
9.0
436
Has the product been a good partner in doing business?
9.2
251
9.4
142
Product Direction (% positive)
8.4
1,018
8.7
440
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.4
297
|
Verified
8.9
211
|
Verified
9.5
445
|
Verified
8.4
206
|
Verified
7.2
182
9.1
218
|
Verified
8.2
237
|
Verified
8.6
178
|
Verified
8.6
313
|
Verified
8.7
194
|
Verified
8.7
255
8.7
121
Feature Not Available
8.7
112
Repeatability and Reportability
8.5
292
|
Verified
9.0
205
|
Verified
8.8
296
|
Verified
9.0
203
|
Verified
8.8
287
|
Verified
8.9
205
|
Verified
8.1
224
|
Verified
8.5
175
|
Verified
6.7
100
7.9
96
AI and Automation
Feature Not Available
8.4
118
7.2
102
8.1
110
8.8
228
8.3
110
Feature Not Available
8.0
96
6.9
98
7.7
92
Generative AI
6.8
81
7.7
50
Agentic AI - Sales Engagement
Feature Not Available
7.1
25
Not enough data
7.1
25
Not enough data
7.2
26
Not enough data
6.9
27
Feature Not Available
7.5
27
Not enough data
7.3
26
Feature Not Available
7.3
26
Integrations
6.6
97
Not enough data
9.3
199
Not enough data
8.3
140
Not enough data
8.3
140
Not enough data
7.9
121
Not enough data
Branding & Customizatio
8.0
149
Not enough data
8.6
148
Not enough data
8.0
116
Not enough data
Automatic Rules & Configurations
8.8
161
Not enough data
8.8
145
Not enough data
8.5
140
Not enough data
Agentic AI - Business Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Lead Scoring
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Attribution
Not enough data
9.1
142
|
Verified
Not enough data
9.1
149
|
Verified
Not enough data
9.2
142
|
Verified
Discovery
Not enough data
9.2
144
|
Verified
Not enough data
8.8
122
|
Verified
Not enough data
8.8
136
|
Verified
Management
Not enough data
9.1
131
|
Verified
Not enough data
9.2
144
|
Verified
Platform
Not enough data
9.0
149
|
Verified
Not enough data
9.0
146
|
Verified
Agentic AI - Google Workspace for Sales
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Incentives
7.6
77
|
Verified
7.6
71
8.2
92
|
Verified
8.2
98
|
Verified
Feature Not Available
7.6
81
|
Verified
7.9
81
|
Verified
8.7
111
|
Verified
Personalization
Feature Not Available
8.3
105
8.4
104
|
Verified
8.9
154
|
Verified
8.8
121
|
Verified
9.1
167
|
Verified
8.1
53
8.3
81
Administrative
8.9
124
|
Verified
8.7
129
|
Verified
8.5
94
|
Verified
8.9
121
|
Verified
Feature Not Available
8.7
123
Agentic AI - Email Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Analytics
9.1
773
Not enough data
8.8
682
Not enough data
8.8
626
Not enough data
Customizations
9.1
724
Not enough data
9.4
789
Not enough data
9.0
722
Not enough data
8.5
561
Not enough data
9.1
750
Not enough data
Generative AI
7.0
155
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.2
21
Not enough data
7.0
21
Calling
Not enough data
8.9
212
Not enough data
8.8
216
Not enough data
9.2
242
Not enough data
9.4
271
Not enough data
8.2
22
Contacts
Not enough data
9.0
274
Not enough data
9.0
253
Not enough data
9.3
248
Insights
Not enough data
9.4
286
Not enough data
9.2
264
Not enough data
8.7
207
Not enough data
8.8
248
Not enough data
8.9
238
Not enough data
6.9
22
Categories
Categories
Shared Categories
Mixmax and Vanillasoft are categorized as Sales Engagement and Sales Performance Management
Unique Categories
Mixmax is categorized as AI Sales Assistant, Google Workspace for Sales, Email Tracking, and Business Scheduling
Vanillasoft is categorized as Outbound Call Tracking and Lead Scoring
Reviews
Reviewers' Company Size
Mixmax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vanillasoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.3%
Information Technology and Services
11.7%
Marketing and Advertising
11.6%
Financial Services
3.4%
Staffing and Recruiting
3.1%
Other
50.8%
Insurance
24.9%
Marketing and Advertising
12.9%
Higher Education
9.1%
Education Management
5.6%
Financial Services
4.8%
Other
42.7%
Discussions
What features am I overlooking besides reminders, scheduling and templates?
4 Comments
MM
Great question Leland. Our two most jaw-dropping features are...
1. Our Rules engine, which is like an even easier Zapier for sales. For example you can...Read more
What Mixmax feature do you find most useful for maintaining good relationships with leads?
3 Comments
MB
Being able to see if they opened the email is helpful.Read more
Can I add a user to my account that has a different email extension?
2 Comments
MM
Hi Karim, you can add members to your workspace, whether that be your personal email or a team mate, from the Members & Billing section.
Hot link =>...Read more
Is there any way for vanilla soft to set up automatic emailing campaigns?
3 Comments
RS
Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce...Read more
How does your dialer work? What type of dialer do you have?
2 Comments
Official Response from Vanillasoft
Our auto dialer makes one-to-one live phone calls. We offer two approaches:
- Preview dialing (click-to-call, a manual process where the agent clicks on an...Read more
How scalable and reliable is VanillaSoft?
2 Comments
Official Response from Vanillasoft
VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the...Read more
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