# Mixmax vs Outplay Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mixmax excels in email tracking capabilities, providing users with valuable insights into email engagement. One user highlighted how the platform shows who has opened their emails and when, allowing for strategic follow-up actions.
- **Users say** that Outplay shines in its customer support and seamless CRM integrations. Reviewers appreciate the responsive support team, which makes the integration process smooth and hassle-free, enhancing the overall user experience.
- **According to verified reviews** , Mixmax offers a robust set of automation features that users find incredibly useful for sales prospecting. The freemium version is noted for its valuable functionality, while the paid version includes advanced features that further enhance email delivery and engagement.
- **Reviewers mention** that Outplay helps users manage their email workload effectively, with features that automate scheduling and follow-ups. This capability allows users to focus on more strategic tasks rather than getting bogged down in email management.
- **G2 reviewers highlight** that Mixmax has a higher overall satisfaction score, reflecting its strong performance in usability and setup. Users appreciate the intuitive onboarding process, which makes it easier to get started with the platform.
- **Users report** that while Outplay has a slightly lower satisfaction score, it compensates with features like gamification and task management that some users find beneficial for their sales processes. However, Mixmax still leads in areas like email tracking and automation, making it a preferred choice for many sales professionals.



| | Mixmax | Outplay | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,457 | 269 | 
| **Largest Market Segment** | Small-Business (53.5% of reviews) | Small-Business (61.9% of reviews) | 
| **Entry Level Price** | $29.00 1 per user/month (billed annually) | No pricing available | 

---
## Top Pros & Cons

### Mixmax

Pros:
- Email Tracking (62 reviews)
- Ease of Use (49 reviews)

Cons:
- Missing Features (19 reviews)
- Email Management (17 reviews)

### Outplay

Pros:
- Features (2 reviews)
- Helpful (2 reviews)

Cons:
- Admin Issues (1 reviews)
- Complexity (1 reviews)

---
## Ratings Comparison
| Rating | Mixmax | Outplay | 
|---|---|---|
  | **Meets Requirements** | 9.1 (1129 reviews) | 8.5 (203 reviews) | 
  | **Ease of Use** | 9.0 (1142 reviews) | 8.7 (201 reviews) | 
  | **Ease of Setup** | 9.1 (364 reviews) | 8.6 (81 reviews) | 
  | **Ease of Admin** | 9.0 (261 reviews) | 8.9 (79 reviews) | 
  | **Quality of Support** | 9.0 (884 reviews) | 9.0 (199 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (251 reviews) | 9.0 (80 reviews) | 
  | **Product Direction (% positive)** | 8.4 (1023 reviews) | 9.3 (187 reviews) | 

---
## Pricing

### Mixmax

#### Entry-Level Pricing

Plan: Inbox Copilot

Price: $29.00 1 per user/month (billed annually)

Description: Inbox Copilot turns your inbox from chaos into control.   It automatically organizes your messages and prioritizes the most important, so you never miss what matters. 

Key Features:
- Email tracking
- Meeting scheduling
- Inbox categorization and filtering

[Browse all 5 editions](https://www.g2.com/products/mixmax/pricing)

#### Free Trial

Yes

### Outplay

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | N/A | N/A |
| **Outplay** | N/A | N/A |

#### Lead Facilitation

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Coaching ** | Feature Not Available | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Mixmax | Outplay | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Mixmax | Outplay | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | 8.1/10 | 478 |
| **Outplay** | 8.1/10 | 150 |

#### Integrated Workflows

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Task Management** | 8.4 (300 reviews) ✓ Verified | 8.9 (135 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 9.5 (450 reviews) ✓ Verified | 9.2 (145 reviews) ✓ Verified | 
| **Calls and Voice** | 7.2 (183 reviews) | 8.4 (110 reviews) ✓ Verified | 
| **Other Outreach Options ** | 8.2 (237 reviews) ✓ Verified | 8.4 (119 reviews) ✓ Verified | 
| **CRM Integration** | 8.6 (313 reviews) ✓ Verified | 8.0 (119 reviews) ✓ Verified | 
| **Calendar** | 8.7 (255 reviews) | 8.4 (93 reviews) | 
| **Shared Records** | Feature Not Available | 8.2 (81 reviews) | 

#### Repeatability and Reportability

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Content Management** | 8.5 (292 reviews) ✓ Verified | 8.2 (95 reviews) ✓ Verified | 
| **Workflow Management** | 8.8 (298 reviews) ✓ Verified | 8.6 (119 reviews) ✓ Verified | 
| **Workflow Performance** | 8.8 (287 reviews) ✓ Verified | 8.6 (120 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.0 (225 reviews) ✓ Verified | Feature Not Available | 
| **Gamification** | 6.7 (100 reviews) | 7.6 (62 reviews) | 

#### AI and Automation

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Lead Prioritization** | Feature Not Available | 8.0 (92 reviews) | 
| **Lead Scoring** | 7.2 (102 reviews) | 7.9 (77 reviews) | 
| **Best Time of Day Scheduling** | 8.8 (230 reviews) | 8.0 (88 reviews) | 
| **Buyer Intelligence** | Feature Not Available | 7.5 (68 reviews) | 
| **Machine Learning** | 6.9 (98 reviews) | 7.4 (64 reviews) | 

#### Generative AI

| Feature | Mixmax | Outplay | 
|---|---|---|
| **AI Text Generation** | 6.8 (81 reviews) | 7.1 (14 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | N/A | N/A |
| **Outplay** | N/A | N/A |

#### Grammar

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | 

#### Formatting

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | 

#### Content 

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | 

#### Product Type

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mixmax | Outplay | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | 8.3/10 | 220 |
| **Outplay** | N/A | N/A |

#### Integrations

| Feature | Mixmax | Outplay | 
|---|---|---|
| **MS Teams Integration** | 6.6 (97 reviews) | Not enough data | 
| **Email Integration** | 9.3 (199 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (140 reviews) | Not enough data | 
| **Google Meet Integration** | 8.3 (140 reviews) | Not enough data | 
| **Salesforce Integration** | 7.9 (121 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Custom Booking Page** | 8.0 (149 reviews) | Not enough data | 
| **Personalized Links** | 8.6 (148 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.0 (116 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Set Working Hours** | 8.8 (161 reviews) | Not enough data | 
| **Automatic Updates** | 8.8 (145 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (140 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | N/A | N/A |
| **Outplay** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | 8.3/10 | 165 |
| **Outplay** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Badges** | 7.6 (77 reviews) ✓ Verified | Not enough data | 
| **Triggers** | 8.2 (92 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | Feature Not Available | Not enough data | 
| **Leaderboards** | 7.9 (81 reviews) ✓ Verified | Not enough data | 

#### Personalization

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Profiles** | Feature Not Available | Not enough data | 
| **Custom Reports** | 8.4 (104 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (121 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.1 (53 reviews) | Not enough data | 

#### Administrative

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Integration** | 8.9 (124 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.5 (94 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | 8.8/10 | 857 |
| **Outplay** | 8.4/10 | 107 |

#### Agentic AI - Email Tracking

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Open Rates** | 9.1 (776 reviews) | 8.4 (100 reviews) | 
| **Link Activity** | 8.8 (685 reviews) | 8.3 (94 reviews) | 
| **Attachment Activity** | 8.8 (628 reviews) | 8.1 (77 reviews) | 

#### Customizations

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Email Platform Integration** | 9.1 (725 reviews) | 8.7 (83 reviews) | 
| **Email Scheduling** | 9.4 (790 reviews) | 9.0 (102 reviews) | 
| **Notifications** | 9.0 (723 reviews) | 8.4 (97 reviews) | 
| **Email Categorization** | 8.5 (562 reviews) | 8.4 (76 reviews) | 
| **Templates** | 9.1 (751 reviews) | 8.6 (90 reviews) | 

#### Generative AI

| Feature | Mixmax | Outplay | 
|---|---|---|
| **AI Text Generation** | 7.0 (155 reviews) | 7.0 (11 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Mixmax** | N/A | N/A |
| **Outplay** | 8.3/10 | 77 |

#### Agentic AI - Outbound Call Tracking

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Record Calls** | Not enough data | 8.9 (58 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 7.9 (45 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 7.9 (51 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Auto Dialer** | Not enough data | Not enough data | 

#### Contacts

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Personalization** | Not enough data | 8.2 (65 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.0 (47 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.2 (65 reviews) ✓ Verified | 

#### Insights

| Feature | Mixmax | Outplay | 
|---|---|---|
| **Notes** | Not enough data | 8.3 (65 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.2 (64 reviews) ✓ Verified | 
| **Automated Voicemails** | Not enough data | 7.8 (43 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 8.9 (69 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | 8.0 (60 reviews) ✓ Verified | 
| **Automated Note Taking** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to Mixmax (3):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Outplay (2):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Mixmax | Outplay | 
|---|---|---|
| **Small-Business** | 53.5% | 61.9% | 
| **Mid-Market** | 43.1% | 36.5% | 
| **Enterprise** | 3.4% | 1.5% | 

### By Industry

#### Mixmax

- **Computer Software:** 19.2%
- **Information Technology and Services:** 11.7%
- **Marketing and Advertising:** 11.6%
- **Financial Services:** 3.4%
- **Staffing and Recruiting:** 3.1%
- **Internet:** 2.9%
- **Education Management:** 2.6%
- **Real Estate:** 2.1%
- **Human Resources:** 1.6%
- **Events Services:** 1.6%
- **Other:** 40.2%

#### Outplay

- **Computer Software:** 29.6%
- **Information Technology and Services:** 15.0%
- **Staffing and Recruiting:** 9.6%
- **Marketing and Advertising:** 9.6%
- **Financial Services:** 5.4%
- **Internet:** 3.8%
- **Computer & Network Security:** 2.3%
- **Telecommunications:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Retail:** 1.5%
- **Other:** 19.2%

---
## Alternatives

### Alternatives to Mixmax

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9648 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13802 reviews)
- [Saleshandy](https://www.g2.com/products/saleshandy/reviews) — 4.6/5 stars (775 reviews)
- [lemlist](https://www.g2.com/products/lemlist/reviews) — 4.6/5 stars (1575 reviews)
- [Klenty](https://www.g2.com/products/klenty/reviews) — 4.6/5 stars (388 reviews)

### Alternatives to Outplay

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9648 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13802 reviews)
- [Klenty](https://www.g2.com/products/klenty/reviews) — 4.6/5 stars (388 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [lemlist](https://www.g2.com/products/lemlist/reviews) — 4.6/5 stars (1575 reviews)
- [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4094 reviews)
- [PersistIQ](https://www.g2.com/products/persistiq/reviews) — 4.5/5 stars (325 reviews)

---
## Top Discussions

### Mixmax

- Title: [What features am I overlooking besides reminders, scheduling and templates?](https://www.g2.com/discussions/what-features-am-i-overlooking-besides-reminders-scheduling-and-templates) — 4 comments, 4 upvotes
  > **Top comment:** "Great question Leland. Our two most jaw-dropping features are...

1. Our Rules engine, which is like an even easier Zapier for sales. For example you can..."
- Title: [What Mixmax feature do you find most useful for maintaining good relationships with leads?](https://www.g2.com/discussions/what-mixmax-feature-do-you-find-most-useful-for-maintaining-good-relationships-with-leads) — 3 comments, 2 upvotes
  > **Top comment:** "Being able to see if they opened the email is helpful."
- Title: [What is Mixmax used for?](https://www.g2.com/discussions/what-is-mixmax-used-for) — 2 comments
  > **Top comment:** "scheduling and sending emails at scale to customers "
- Title: [What is Mixmax app?](https://www.g2.com/discussions/what-is-mixmax-app) — 2 comments
  > **Top comment:** "Productivity tool designed to enhance efficiency of people using Copper CRM & G-Suite "
- Title: [Can I add a user to my account that has a different email extension?](https://www.g2.com/discussions/can-i-add-a-user-to-my-account-that-has-a-different-email-extension) — 2 comments, 1 upvote
  > **Top comment:** "Hi Karim, you can add members to your workspace, whether that be your personal email or a team mate, from the Members & Billing section. 

Hot link =>..."

### Outplay

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mixmax-vs-outplay)