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Compare MiVoice Connect and Mitel 
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At a Glance
Market Segments
Mid-Market (53.2% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
No pricing available
$20.99 /user/month
MiVoice Connect
Star Rating
(62)4.2 out of 5
Market Segments
Mid-Market (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MiVoice ConnectMitel
Star Rating
(234)3.8 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
$20.99 /user/month
Browse all 4 pricing plansMiVoice Connect vs Mitel
When assessing the two solutions, reviewers found MiVoice Connect easier to use, set up, and administer. Reviewers also preferred doing business with MiVoice Connect overall.
- Reviewers felt that MiVoice Connect meets the needs of their business better than Mitel.
- When comparing quality of ongoing product support, reviewers felt that MiVoice Connect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MiVoice Connect over Mitel.
Pricing
Entry-Level Pricing
MiVoice Connect
No pricing availableMitel
Essentials
$20.99
/user/month
PBX Features, Collaboration, Conferencing
Free Trial
MiVoice Connect
No trial information availableMitel
No trial information availableRatings
Meets Requirements
8.6
59
8.1
190
Ease of Use
8.6
59
7.9
191
Ease of Setup
8.6
21
7.3
132
Ease of Admin
8.8
20
7.3
131
Quality of Support
8.2
47
7.2
174
Has the product been a good partner in doing business?
7.8
19
7.4
131
Product Direction (% positive)
7.0
58
6.2
182
Features by Category
Channels
Not enough data
8.3
20
|
Verified
Not enough data
7.0
9
|
Verified
Not enough data
6.8
10
|
Verified
Not enough data
7.1
12
|
Verified
Not enough data
7.4
12
|
Verified
Generative AI
Not enough data
Not enough data
Functions
Not enough data
8.3
10
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
9.5
13
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
9.1
9
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
7
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
7.3
5
|
Verified
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.2
13
|
Verified
8.5
121
|
Verified
8.6
7
|
Verified
7.0
35
|
Verified
8.3
9
6.9
53
|
Verified
8.1
7
7.3
48
|
Verified
9.0
13
|
Verified
8.0
85
|
Verified
9.4
13
|
Verified
9.0
115
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.8
7
|
Verified
7.0
54
|
Verified
8.1
6
|
Verified
7.4
49
|
Verified
9.3
7
7.7
57
|
Verified
Advanced Features
8.3
8
|
Verified
7.7
90
|
Verified
9.0
8
|
Verified
8.0
97
|
Verified
10.0
8
8.8
106
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
7.0
9
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
7.3
8
|
Verified
Features
Not enough data
8.8
13
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
5
|
Verified
Not enough data
8.0
11
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
MiVoice Connect and Mitel are categorized as VoIP Providers
Unique Categories
MiVoice Connect is categorized as Cloud PBX Platforms
Mitel is categorized as UCaaS Platforms and Contact Center
Reviews
Reviewers' Company Size
MiVoice Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mitel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Architecture & Planning
6.5%
Telecommunications
4.8%
Staffing and Recruiting
4.8%
Primary/Secondary Education
4.8%
Other
69.4%
Information Technology and Services
6.8%
Insurance
5.9%
Financial Services
5.9%
Construction
4.6%
Real Estate
4.1%
Other
72.6%
Alternatives
Discussions
MiVoice Connect has no discussions with answers
Password Policy & Mobile Client
1 Comment
Official Response from Mitel
Hello Thomas. Thank you for starting this discussion!
I have asked internally regarding our password policies, but did you know we now allow...Read more
Mitel has no more discussions with answers
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