# MiVoice Business vs MiVoice Connect Comparison

| | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 77 | 63 | 
| **Largest Market Segment** | Mid-Market (77.0% of reviews) | Mid-Market (53.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### MiVoice Business

**Not enough data**

### MiVoice Connect

Pros:
- Reliability (1 reviews)

Cons:
- Lack of Intuitiveness (1 reviews)

---
## Ratings Comparison
| Rating | MiVoice Business | MiVoice Connect | 
|---|---|---|
  | **Meets Requirements** | 8.2 (69 reviews) | 8.6 (59 reviews) | 
  | **Ease of Use** | 8.2 (69 reviews) | 8.6 (59 reviews) | 
  | **Ease of Setup** | 7.4 (19 reviews) | 8.6 (21 reviews) | 
  | **Ease of Admin** | 7.5 (19 reviews) | 8.8 (20 reviews) | 
  | **Quality of Support** | 7.7 (56 reviews) | 8.2 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (19 reviews) | 7.8 (19 reviews) | 
  | **Product Direction (% positive)** | 7.1 (68 reviews) | 7.0 (58 reviews) | 

---
## Pricing

### MiVoice Business

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### MiVoice Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **MiVoice Business** | N/A | N/A |
| **MiVoice Connect** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **MiVoice Business** | 8.5/10 | 9 |
| **MiVoice Connect** | 8.8/10 | 14 |

#### Platform Basics - VoIP Providers

| Feature | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Phone Calls** | 8.9 (9 reviews) ✓ Verified | 9.2 (13 reviews) ✓ Verified | 
| **Video Calls** | 8.1 (9 reviews) | 8.6 (7 reviews) ✓ Verified | 
| **Instant Messaging** | 8.3 (8 reviews) ✓ Verified | 8.3 (9 reviews) | 
| **Screen Sharing** | 8.5 (8 reviews) | 8.1 (7 reviews) | 
| **Conference Calls** | 9.3 (9 reviews) ✓ Verified | 9.0 (13 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.3 (9 reviews) ✓ Verified | 9.4 (13 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Software Pairing** | 7.9 (8 reviews) | 8.8 (7 reviews) ✓ Verified | 
| **Browser Extension** | 8.6 (7 reviews) ✓ Verified | 8.1 (6 reviews) ✓ Verified | 
| **Individual Download** | 8.6 (7 reviews) | 9.3 (7 reviews) | 

#### Advanced Features

| Feature | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Hold Music** | 8.1 (9 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | 
| **Automated Attendants** | 9.0 (8 reviews) ✓ Verified | 9.0 (8 reviews) ✓ Verified | 
| **VOiP Number** | 8.1 (9 reviews) | 10.0 (8 reviews) | 

---
## Categories
**Shared Categories (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)




---
## Reviewer Demographics

### By Company Size

| Segment | MiVoice Business | MiVoice Connect | 
|---|---|---|
| **Small-Business** | 13.5% | 46.8% | 
| **Mid-Market** | 77.0% | 53.2% | 
| **Enterprise** | 9.5% | 0% | 

### By Industry

#### MiVoice Business

- **Insurance:** 9.5%
- **Hospital & Health Care:** 6.8%
- **Information Technology and Services:** 6.8%
- **Utilities:** 6.8%
- **Financial Services:** 5.4%
- **Computer Software:** 5.4%
- **Staffing and Recruiting:** 5.4%
- **Law Practice:** 4.1%
- **E-Learning:** 2.7%
- **Hospitality:** 2.7%
- **Other:** 44.6%

#### MiVoice Connect

- **Information Technology and Services:** 9.7%
- **Architecture & Planning:** 6.5%
- **Telecommunications:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Primary/Secondary Education:** 4.8%
- **Accounting:** 3.2%
- **Civil Engineering:** 3.2%
- **Computer Software:** 3.2%
- **Consumer Services:** 3.2%
- **Higher Education:** 3.2%
- **Other:** 53.2%

---
## Alternatives

### Alternatives to MiVoice Business

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3584 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1408 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) — 4.6/5 stars (2670 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (528 reviews)

### Alternatives to MiVoice Connect

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1408 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3584 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (528 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1617 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4197 reviews)

---
## Top Discussions

### MiVoice Business

No discussions available for this product.

### MiVoice Connect

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mivoice-business-vs-mivoice-connect)