Introducing G2.ai, the future of software buying.Try now
Compare Mitratech HotDocs and Smokeball 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alexi
Visit Website
At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
No pricing available
$49.00 1 User Per Month
Mitratech HotDocs
Star Rating
(88)4.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Mitratech HotDocsSmokeball
Star Rating
(340)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smokeball excels in ease of use with a score of 9.2, while Mitratech HotDocs falls behind at 7.4. Reviewers mention that Smokeball's intuitive interface makes it simple for small businesses to navigate and utilize effectively.
- Reviewers mention that Smokeball's quality of support is outstanding, scoring 9.6, compared to Mitratech HotDocs' 8.2. Users on G2 highlight the responsiveness and helpfulness of Smokeball's support team, which is crucial for small businesses needing quick assistance.
- G2 users report that Smokeball's cloud functionality is rated at 8.9, while Mitratech HotDocs only achieves a 7.1. Users say that Smokeball's cloud capabilities allow for seamless access and collaboration, which is essential for remote work environments.
- Users report that Smokeball's document management features, particularly its centralized database and document tracking, score highly at 9.3, whereas Mitratech HotDocs scores 9.4. However, reviewers mention that Smokeball's user-friendly document management system is easier to navigate.
- Reviewers mention that Smokeball's automation features, rated at 9.0, significantly enhance productivity, while Mitratech HotDocs scores 8.0. Users say that Smokeball's automation capabilities streamline repetitive tasks, making it a favorite among small business users.
- Users on G2 report that Smokeball's time tracking feature scores 9.2, which is higher than Mitratech HotDocs' 8.8. Reviewers mention that Smokeball's time tracking is straightforward and integrates well with billing, making it easier for small businesses to manage their finances.
Pricing
Entry-Level Pricing
Mitratech HotDocs
No pricing availableSmokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
Mitratech HotDocs
No trial information availableSmokeball
Free Trial is available
Ratings
Meets Requirements
8.4
61
9.1
273
Ease of Use
7.4
62
9.2
281
Ease of Setup
6.4
29
8.7
128
Ease of Admin
6.7
28
8.9
69
Quality of Support
8.2
55
9.6
273
Has the product been a good partner in doing business?
7.9
28
9.4
69
Product Direction (% positive)
6.8
54
9.5
262
Features by Category
Platform Additional Functionality
6.7
20
9.1
132
7.1
18
8.7
125
6.1
16
8.2
123
Generative AI
Not enough data
6.9
54
Not enough data
6.9
54
Platform Content
8.0
31
8.8
132
Feature Not Available
9.0
135
6.7
24
8.6
129
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
6.5
17
8.6
115
7.1
18
8.1
109
Feature Not Available
7.7
95
Platform Basics
Not enough data
8.5
145
Not enough data
9.0
154
Not enough data
8.8
143
Not enough data
8.5
144
Content Management
Not enough data
9.3
155
Not enough data
8.7
148
Not enough data
8.8
149
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
121
Not enough data
9.0
130
Not enough data
8.9
122
Not enough data
8.6
128
Not enough data
9.0
128
Content Management
Not enough data
9.4
131
Not enough data
8.7
123
Not enough data
8.8
121
Time & Billing
Not enough data
9.1
125
Not enough data
8.5
114
Not enough data
8.7
117
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
7.7
10
Not enough data
7.1
13
Not enough data
8.4
16
Not enough data
Generation
8.7
15
Not enough data
8.1
16
Not enough data
8.3
9
Not enough data
Delivery
8.0
14
Not enough data
6.5
9
Not enough data
6.7
11
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit & Revise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
8.6
52
Not enough data
8.8
52
Not enough data
8.4
52
Not enough data
9.2
51
Document Management - Legal Document Management
Not enough data
9.0
50
Not enough data
8.8
49
Not enough data
8.6
50
Analysis - Legal Document Management
Not enough data
8.0
49
Not enough data
7.8
49
Artificial Intelligence - Legal Document Management
Not enough data
Feature Not Available
Accessibility - Legal Document Management
Not enough data
8.5
50
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mitratech HotDocs and Smokeball are categorized as Legal Document Drafting
Unique Categories
Mitratech HotDocs is categorized as Document Generation and Document Creation
Smokeball is categorized as Legal Practice Management, Legal Billing, Legal Case Management, and Legal Document Management
Reviews
Reviewers' Company Size
Mitratech HotDocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
40.5%
Law Practice
28.6%
Real Estate
3.6%
Marketing and Advertising
3.6%
Information Technology and Services
3.6%
Other
20.2%
Law Practice
52.8%
Legal Services
44.2%
Real Estate
1.8%
Accounting
0.6%
Legislative Office
0.3%
Other
0.3%
Discussions
Mitratech HotDocs has no discussions with answers
Is Smokeball cloud-based software?
3 Comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
